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November 4, 2009

Point to your training materials from comments in Premiere Pro Help

One of the benefits of posting comments on Adobe Premiere Pro web Help content is that you can link from the comment to other web resources. That means you could post a comment on a topic in Premiere Pro Help with a link to a related tutorial you created. Premiere Pro users get quicker access to helpful training, and your site gets some additional traffic, driven from adobe.com.

For example, see Todd Kopriva's comment at the bottom of this page: High-definition (HD) video. The comment takes the reader from a Help page about HD video straight to an informative article about HD video on the videoguys site.

Sound interesting?

The only guideline is that the tutorials must be relevant, and must be located on pages requiring no password or payment to access. However, the free, password-less page can contain links to materials that do require users to subscribe or pay for access. Go ahead and use Help comments to promote your materials.

Let me know if you need help getting started with this.

August 21, 2009

Premiere Pro CS4 user: may I interview you for Adobe?

Adobe is looking for participants for a brief (~1 hour) online work observation and interview. Participants must have experience editing videos to completion using Adobe Premiere Pro.

Please extend this invitation to anyone you know who uses Adobe Premiere Pro. Freely blog, email, or tweet the invitation to your contacts.

There are two different studies, each with its own set of participant criteria. Read the criteria for each study carefully before responding.

If you meet the requirements for either of the observation-interviews, and would like to participate, please take the brief survey at this location: Adobe Premiere Pro workflow candidates. The survey will ask of which of the two studies you would like to participate.


The two studies are:

Collaborative video editor delivers a rough-cut on a website

and

Independent video editor corrects sound problems common in video productions

The studies will be conducted over the telephone and Connect (software for screen sharing).

Participants in these studies will be thanked profusely and given a $100 Amazon gift card. Your participation will help us improve the content and navigation of Premiere Pro training materials.
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For the rough-cut on a website study, participants must meet the following criteria:

- moderately experienced user of Adobe Premiere Pro CS4
- current user of Adobe Premiere Pro CS4
- have Creative Suite 4 Master Collection or Creative Suite 4 Production Premium installed (with most recent updates) on a computer that can be connected to the Internet
- have a speakerphone at the same location as the computer that you will use for the workflow study
- ability and willingness to install and use Acrobat Connect on the same computer as the above software
- a 90-minute block of free time between 10:00 and 16:00 Pacific Time (GMT-8) on a weekday before September 5.


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For the sound problems common in video productions study, participants must meet the following criteria:

- moderately experienced user of Adobe Premiere Pro CS4
- current user of Adobe Premiere Pro CS4
- have Creative Suite 4 Master Collection or Creative Suite 4 Production Premium installed (with most recent updates) on a computer that can be connected to the Internet
- have Audition installed on the same computer
- ability and willingness to install and use Acrobat Connect on the same computer as the above software
- have a speakerphone at the same location as the computer that you will use for the workflow study
- a 90-minute block of free time between 10:00 and 16:00 Pacific Time (GMT-8) on a weekday before September 5.

August 20, 2009

Give feedback on Premiere Pro Help and training materials

We are conducting two brief surveys to learn more about how customers get information about using Premiere Pro. We'd like your feedback. Please click a link below to take a brief survey on one (or both) of the following topics:

Rough Cut

Sound Problems

Your participation means improvement of Premiere Pro Help and training materials. Thanks in advance from the community of Premiere Pro users.

January 16, 2009

Opportunity for Premiere Pro experts: Adobe Community Experts program

Another opportunity for Premiere Pro experts: the Adobe Community Experts program.
If you teach, coach, or advise others in the use of Premiere Pro, participate in forums where Premiere Pro is discussed, write articles, tutorials or books about Premiere Pro, or produce video tutorials about Premiere Pro, you might find this program of interest. It has benefits! Check out Adobe Community Experts.

Premiere Pro experts: resource and opportunity news from Adobe

Are you an experienced user of Adobe Premiere Pro who teaches, coaches, or advises others in its use? Do you participate in forums where Premiere Pro is discussed, write articles, tutorials or books about Premiere Pro, or produce video tutorials about Premiere Pro in English?

If you do any of these things, the Premiere Pro Training blog is for you.

The Premiere Pro Training blog is where I post news about English-language training and documentation materials developed for users of Adobe Premiere Pro. I have a pretty good view of these developments, as an Adobe-employed technical writer charged with monitoring and aggregating these materials, as the lead writer of Premiere Pro Help, and as a user-teacher of Premiere Pro.

Whenever Premiere Pro Help gets updated, I blog about it. Whenever someone, such as yourself, publishes Premiere Pro training materials to the web, I blog about it. Whenever I discover a development, inside or outside Adobe, that can impact creators of Premiere Pro training materials, I blog about it. As an Adobe-hosted blog, Premiere Pro Training has high visibility with the major search engines. When I link to a web-page, the Google ranking of that page usually goes up and traffic to the page increases. No credit to me: it's Adobe magic.

If you want to be kept up-to-date about such things, subscribe to the Premiere Pro Training blog, or visit it occasionally. It is free, of course, part of Adobe's efforts to support the people who represent Premiere Pro in the video-editing world.

When you visit the blog, be sure to click Premiere Pro Experts Group under Categories. That will select posts already made addressing Premiere Pro experts. There you can find instructions on how to get links made from Premiere Pro Help to your websites, and more.

I hope to see you on the Premiere Pro Training blog.

Wanted: Community Help moderators

We’re doing something quite a bit different this cycle with documentation. The changes can be summarized as community, community, and community:

- inclusion of links to external websites (like yours!) in Help
- inclusion of external websites in search results, through the Google Custom Search Engine (CSE) service
- inclusion of non-Adobe personnel in the group of folks with the ability to moderate LiveDocs comments and make recommendations to the CSE

The moderation tasks primarily consist of clicking Accept or Reject for incoming comments and suggesting good resources for the database of web addresses that can be searched using the Custom Search Engine. These tasks shouldn’t take more than an hour per month for an Adobe Premiere Pro moderator. Why, then, are we asking for help if the job is so small? We think that you are likely to know about resources that we internal Adobe folks don’t. Also, by extending the power to recommend content to non-Adobe folks, we think that we prove that we’re willing to put non-Adobe resources on equal footing with our own---at least with regard to search.

So, who’d like to be a moderator?

If you're interested, write me at muratore@adobe.com.

October 6, 2008

Getting the Adobe Custom Search Engine to Find Your Stuff

The coolest feature of the Adobe Premiere Pro Help and Support page (see my earlier post on this) is the search field at the top of the page. This is not your typical Google search, oh no. That search field, rather, uses a version of the Google search engine that has been customized by us here in Adobe Learning Resources. It returns highly-relevant results. This is called a custom search engine. In the case of Premiere Pro, it lets pass only results from websites that we know to have good-quality training materials for Premiere Pro. It filters out everything else on the web.

Do you have, or know of, a website containing good-quality training materials for Premiere Pro? If it doesn't appear in the results you get from the custom search engine, let me know. If the site qualifies, I will add it to the engine. Lost that URL? The custom search engine search field appears toward the top of the Premiere Pro Help and Support page, here: http://www.adobe.com/support/premiere/index.html

Adobe Premiere Pro tutorial writers: links from Adobe

One of the advantages of posting Adobe Premiere Pro Help content on the web is that it allows links from Help to other web resources. That means we could link from a topic in Premiere Pro Help to a related tutorial you created. Premiere Pro users get quicker access to helpful training, and your site gets some additional traffic, driven from adobe.com. Sound interesting?

As the writer of Premiere Pro Help, I reserve the right to decide whether or not to link to a tutorial. However, my inclination is to make links to any Premiere Pro training materials that are accurate, well-presented, and helpful to users of the product. We can link to either written or video tutorials. Currently, we can link only from English-language Help to English language tutorials. However, we have a program in development wherein international Help moderators will be able to point to tutorials in the other languages in which Premiere Pro is released. This won't be ready for a while yet, but it is coming.

The only other requirement is that the tutorials must be located on pages requiring no password or payment to access. Some tutorial producers have made good use of this requirement. They placed a few tutorials from their caches onto free pages to which Adobe can link, but they also placed links from those free pages to materials that require users to subscribe or pay for access. There is nothing wrong with that from our perspective.

If you have Adobe Premiere Pro tutorials scattered around your site, perhaps among training materials for other products, there are a couple of ways we could proceed. Either we could place links in Help to each Premiere Pro tutorial individually, or you could create a kind of landing page with links to your various Premiere Pro materials. We would link from Help to the landing page.

If you have tutorials already on the web that will remain pertinent for Adobe Premiere Pro CS4, or if you plan to create tutorials specifically for CS4, I'd love to hear about them. It's easy to get started: just send me an email at muratore@adobe.com.

Premiere Pro Experts Group (PPEG)

This blog is aimed at all users of Adobe Premiere Pro. Among this audience are some individuals who, out of their own expertise in this product, instruct others in its use. This instruction takes many forms: face-to-face workshops, books, magazine articles, blog posts, and tutorials of both the written and video varieties. I have taken it upon myself to dub this non-organized, non-group of people the Premiere Pro Experts Group (PPEG), taking a lead from the world-famous Moving Picture Experts Group (MPEG).

If you fit this description, keep an eye on posts to this blog tagged with the Premiere Pro Experts Group category. They may be of special interest for you.