Posts in Category "Uncategorized"

Adobe Premiere Elements 9

Now that Adobe Premiere Elements 9 is out, do let me know how you found it.

You can find the help for Adobe Premiere Elements 9 at

The help and support page for Adobe Premiere Elements 9 is at The help and support page also contains troubleshooting docs that you might require for this release.

The Elements 9 Organizer help is at

Customizing options in Adobe Community Help Client (CHC)

Can I customize options in the community help client?
Yes, you can customize some of the options in the CHC. Select Edit > Preferences. In the Edit Preferences dialog, customize CHC according to your requirements.


Theme: You can choose the color of gray for the community help client. Choosing Dark will provide a darker skin to the client.
Accessibility mode: When you choose “Open Help In Browser”, the help launches in the web browser, and not in the CHC.
Display local help content only: All options to view online help are disabled. Ensure that you have downloaded help content at least once before you choose this option.


Select the products whose help content you want to download to your desktop.


Select “Manually Update My Locally Stored Help Content” if you do not want to be reminded when there is an update to the help content.


Use these options to download help content that is currently downloaded to your desktop.

Provide feedback on Adobe Help using CHC

How do I provide feedback on help content?
You must have a registered Adobe ID to provide feedback on Adobe help content. The registration is free and takes less than five minutes. To create an Adobe ID, use the following link Also, you must be online when you are providing feedback.
Previously, you had to navigate to a web page to provide user feedback. Now, you can provide feedback using the CHC.


How long do I have to wait before Adobe gets back to me on my comment/feedback?
Moderators of help systems continuously monitor web sites for user feedback. All comments are given due attention, and are handled based on their priority. Moderators are experts from Adobe’s community of users who help other users with using the product.

How do I get rewarded for contributing to content?
All comments are rated based on their value add. When users notch up sufficient points, Adobe rewards such users. Also, star contributors are provided with a special mention on the support page for that product.

Adobe Community Help Client – Advantages

How does CHC ensure that I always have the latest help content?
If you are online, CHC displays the online help content for the product, by default.
Whenever there is an update to the help content, a message appears when you are online asking you to download the latest help content. Adobe updates help content whenever there are significant updates that have to be communicated to users. There is no specified period for these updates. They are carried out on a need-basis.

How does CHC provide the best possible search experience?

  • Search provides you with results from both the local help system, and from other related sources on the internet. You must be online if you want links from other sources to be displayed.
  • You have the option to choose within the local help content only.
  • Filter results. For more information on the filtering options, see Mallika’s article at


How does CHC provide a seamless online-offline experience?

  • When you are online, CHC displays help content that is online.
  • When you are offline, CHC displays the local help content. If you have updated the help content, there is no difference in the information between the online and offline content.

What are the advantages of CHC search over Google search?
CHC searches from a list of links that are more selective. When you use CHC search, commercial sites are usually filtered, and only links that contain actual content, mostly free are displayed.

Downloading Adobe Community Help Client (CHC)

How do I download the community help client?
Currently, the community help client is available for a few of Adobe’s products. All products in Creative Suite 5 were shipped with the CHC.
If you have installed an Adobe product that supports CHC, you will be asked to download the help system when you press F1, or choose the option from the Help menu. Ensure that you are connected to the internet before accept the invitation to download help content. For the help system to work, you must be online the first time you download the content.
If you do not have an Adobe product that supports CHC installed on your computer, you can download CHC from Select a product from the list, and then install the client in two simple steps. You can choose to download help for other products after you have installed the CHC.

What happens when I download the help content?
When you download the help content, a copy of the help files is downloaded to your computer.

Adobe Community Help Client (CHC) – What is it?

What is Community Help Client, and how do I access it?
The community help client is a help system introduced with Adobe Creative Suite 5. The help system can be launched from the application using the Help menu, or by pressing F1.

What are the advantages of CHC over the conventional help systems?
The community help client aims to provide the best possible user experience to users searching for information on Adobe’s products.

The CHC aims to provide the following benefits to the user:

  • Latest content
  • Best search experience possible
  • Seamless online-offline experience
  • Download help for Adobe’s products that are not installed on the user’s computer
  • Help for multiple products in the same help system
  • Search results that contain links to sources other than the local help system
  • Allow users to contribute to, comment, and provide feedback on help content

Why is it called the community help client?
The term community implies a network of people that are actively involved with Adobe’s products. In accordance with Adobe’s initiative towards increasing user participation, the CHC helps provide a platform to Adobe’s users to share their experience, and contribute to help content. It also provides Adobe with the opportunity to hear feedback and improve help content based on user experience.
Users can use the commenting and rating features in the CHC to provide their feedback.

Adobe Captivate 5 (Windows and Mac) is here!

All ye Mac users, rejoice! Captivate 5 for Mac is here.

As for the Windows version of CS5, there are a host of exciting new features, and a greatly enhanced interface.

All that you want to know is in the following links.

What’s new in Adobe Captivate 5

Adobe Captivate 5 for Mac

Getting Started in Adobe Captivate 5

What’s New in Adobe eLearning Suite 2

Adobe eLearning Suite 2 for Mac

Getting Started with Adobe eLearning Suite 2

All the good Tweets about Fireworks CS5, and the CS4 patch

People can’t stop loving the new releases!

On CS4 patch:
FWCS4 doesnt not crash or freeze anymore, so for now on i dont have any creative breaks & pauses.
@brucebowman cs4 seems to be smoother with the patch. Gonna push management to buy CS5 as soon as it becomes available. Great work!
@brucebowman well done for shipping the CS4 updater (moments before) the CS5 demo!
@brucebowman thank you. Fw running much more smoothly now.
@brucebowman Thanks for the link to FWCS4 Updater! Quick and painless install. 🙂
@brucebowman Congrats on the update, huge improvement! 🙂

On Fireworks CS5:
@brucebowman Fireworks CS5 seems rock solid, so I’ve ordered my update. I still wish CS4 had been up to par during its time. #CreditWhereDue
[warning: design-nerd content.] WOAH fireworks CS5 is snappy! [end nerd-out.] (thanks @brucebowman)
wow Fireworks CS5 just feels…fast!
Fireworks CS5 hasn’t crashed on me since I opened it this morning. Pigs are flying!
Finally. Fireworks CS5 download. TO say I am excited would be a massive understatement. *pants*
I have mixed feelings about CS5, though I imagine I will love it to death. Going to give Fireworks a try this time around too.
Fireworks cs5 definitely faster than the CS4. I write this account of Cocoa. So far, I like …
Fireworks CS5 does a great job at importing PSD files, keeping it editable. Shame Photoshop CS4 can’t keep the PNG layers too!
Bugginess from Fireworks CS4 is fixed in CS5. Crisp lines, tabbing in Flash toolbars. All fixed. Now to test when I’m not on the 8-core.
Downloading CS5 — Yea I did the upgrade. Looking forward to getting back into Fireworks (Perfect blend of AI and PS)
Just got the trial for Fireworks CS5, really liking it after a quick play
Wahey – looks like Fireworks CS5 has finally reached the standard it should have been at in 2007. Now to try before getting the cc out.
Really enjoying Adobe’s Fireworks #CS5. Performance has been greatly improved & addition of Photoshop Live Effects is nice too!
I’m excited about the new CS5 version of Fireworks. There, I said it. #Istilldontwanttousephotshop
First launch of Fireworks CS5. Took 4 minutes to see FW on activity monitor. Current status:
testing #Fireworks CS5: fast and stable… I’m feeling wired! It doesn’t seems Fireworks anymore! 😛
W00t, now compounding and combining shapes in Fireworks CS5 aren’t destructive! I’m diggin this tool.
@cyberdees type rendering and font support is *vastly* improved in Fireworks CS5!
Ok… wow. Fireworks CS5 is responsive. I’m impressed. The properties and layers panels are quick and seamless. Well, done.
Been using Fireworks CS5 all day, as much as it pains me to say it, not half bad! And now… the weekend!
Early thoughts on CS5. Dreamweaver – meh. Fireworks – solid update.
I’ve barely touched Fireworks CS5 today but yes, it does feel noticeably faster.
Well, this Fireworks CS5 sure feels snappier. Nice. Let me open Dreamweaver CS5 too…

On the future of Fireworks:
Patiently waiting on Adobe CS5 release, especially Fireworks and Flash Catalyst. Pretty much banking my career on those two tools for UX dev
Fireworks indeed rocks!, Got know exposure on the CS5 launch, hope they dont drop it for photoshop – or I am fooked!

Getting started with Encore CS5

All the exciting new features of Encore CS5 are listed here.

For help on the new features in Encore CS5, check out

I’ll be covering each feature in detail in the coming days.

Not just another Story

The help for Adobe Story (Beta) is now live!

For those who find it hard to figure why the world needs another screenplay writing software, here’s the answer. Adobe Story’s script to screen workflow ensures smooth transfer of metadata from your scripts to your movie clips to your DVDs. The metadata helps you reduce production time, increase efficiency, create engaging experiences, and cut costs. How wonderful is that!

For an in-depth understanding of how Story works, check out the following videos:

Accelerated Editing with Enhanced Speech Analysis in Premiere Pro CS5.

From Script to On Set Production with Adobe Story

For the next few months, you can use Adobe Story for free! I encourage every wordsmith to give it a shot. The best things in life sometimes do come for free.

A version 1.0 product is never easy, but it is remarkable what a small dedicated team can pull off when they put their heart, body, and soul into it. It is not every day that a writer gets to witness the birth of a product, pangs and all, and I consider myself very fortunate in this regard.

What a learning experience it has been! Starting with learning how to create a screenplay, to understanding the nuts and bolts of the software, to giving allowance to the software’s initial idiosyncracies, it has been one wonderful trip!

Hop on to the bandwagon people! You are not going to regret this ride.