Posts tagged "error message"

Adobe Help Application: Access Denied Error Message

When opening the Adobe Communtiy Help application in CS5.5, the following error message appears:

“ACCESS DENIED”

This error is a result of a malformed property in the help configuration file. The file was mistakenly published with a staging URL (help.stage.adobe.com) instead of the production URL (help.adobe.com).

For information on troubleshooting this problem, see the article: http://kb2.adobe.com/cps/902/cpsid_90284.html