Resolution: Publish Failure Error in Adobe Presenter Video Express
If you’re getting a publish failure error on publishing the videos created with Adobe Presenter Video Express, please follow these steps to report the issue to the engineering team.
Steps:
- Download the getProject.zip script file from here and save it on your desktop.
- Unzip the folder.
- Open Terminal and drop the getProject.py script file inside Terminal and press Enter.
- Type the exact video name and press Enter.
- A new file with APVC extension will be generated on the Desktop.
- Send this file to the engineering team for investigation at AdobePresenterVideoCreatorSupport@adobe.com