Rapid eLearning | Adobe Presenter Blog

If you’re getting a publish failure error on publishing the videos created with Adobe Presenter Video Express, please follow these steps to report the issue to the engineering team.

Steps:

1. Download the getProject.zip script file from here and save it on your desktop.
2. Unzip the folder.
3. Open Terminal and drop the getProject.py script file inside Terminal and press Enter.
4. Type the exact video name and press Enter.
5. A new file with APVC extension will be generated on the Desktop.
6. Send this file to the engineering team for investigation at AdobePresenterVideoCreatorSupport@adobe.com