Archive for February, 2007

Enabling both RTMP and RTMPS (SSL) with Adobe Connect Professional

(TechNote) Corporate proxy servers and firewalls often block traffic on port 1935. Therefore, a client may not be able to use Acrobat Connect Professional through port 1935.

Adobe Connect Enterprise Server 6.0 does not require Microsoft Windows Server 2003 SP2

(TechNote) As of February 6, 2007, the Connect Enterprise Server 6 Installation and Configuration Guide in the “Software requirements for Connect Enterprise Server” table states that Connect 6.0 requires either “Microsoft Windows Server 2000, or Microsoft Windows Server 2003 SP2”. This is an error, and will be fixed in the install guide.

How to modify email templates

(TechNote) Connect (formerly known as Breeze) has a variety of email notifications that it can and will send to users. Email notifications can be sent for Meeting invitations, forgotten password emails, Event invitations, Event login instructions, Course enrollment, and more.

All of these types of email notifications have default templates that can be modified to suit the purposes of the Administrator.

How to update Breeze/Connect for changes in Daylight Savings Time 2007

(TechNote) Breeze and Connect are Java applications that depend on the Sun Java Virtual Machine (JVM) for their time information. Because of this, the new US Daylight Savings Time changes for 2007 will affect Breeze and Connect Enterprise servers.

ColdFusion MX 7: Resolving InvocationTargetException error during Updater installation on Linux

(TechNote) ColdFusion MX 7 updater installations may result in a “Warning: -Xmx50331648 not understood. Ignoring.” message.

Restricting access to the Acrobat Connect Enterprise Manager

(TechNote) There are cases where the Acrobat Connect administrator may want to restrict access to the Enterprise Manager. The Manager is already secured by requiring credentials (loginID and password) to login to the webapp, but additional security can be configured by limiting access to the webapp by IP address (or host name).

ColdFusion MX 7.x: Preventing client variables from purging every millisecond

(TechNote) In order to control the frequency of client variable purging, some administrators may set the Client Variable Purge Interval to 0 hours 0 minutes, believing this will disable the client purge scheduler. However, this causes ColdFusion MX 7 to immediately begin purging client variables approximately every millisecond. The additional scheduler load could consume the server and possibly begin queuing client requests.

How JRun 4 connectors discover servers at startup

(TechNote) After your external web server has been configured, the JRun connector will establish a connection with the specified JRun server every time the web server is started. This TechNote describes what happens when the web server starts up and some changes that occurred after JRun 4 Updater 2.

ColdFusion MX 7.0.2: Preventing empty ColdFusion query objects when using Informix

(TechNote) ColdFusion MX 7.0.2 fails to return a query object for empty record sets from Informix databases after applying hot fix 64430. While the ColdFusion debug output will show the SQL string for the query, all of the query variables (for example, currentRow, columnList, or recordCount) will return undefined errors similar to the following:

Error Occurred While Processing Request
Element RECORDCOUNT is undefined in INFMXTEST.

“Request not processed” when opening a meeting room with credentials that have expired

(TechNote) There is a known issue where, if a Connect 6 or Breeze 5 login ID has an expired password and the user tries to enter a meeting room using the same login ID, they will get a “request not processed” error instead of the please-change-your-password page.