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November 29, 2005

Charts appear black when used with TileLists

(TechNote) A Macromedia Flex chart (PieChart, BarChart, etc.) may be used as a cell renderer of a TileList. A problem occurs when the TileList's itemWidth and/or itemHeight properties are changed dynamically. The charts will appear either entirely black (as is the case with PieCharts) or partially black.

Posted by dmorris at 2:02 PM

Cannot create a copy in Contribute of a frameset web page

TechNote: If you choose to create a page based on a frameset web page in Macromedia Contribute, in the New Page dialog box, the Copy of current Page option is dimmed and the following message appears: You cannot create a copy of a page that contains a frameset.

Posted by jhallstrom at 10:21 AM

Registration error message appears when launching Authorware 7

TechNote: When restricted users try to access Macromedia Authorware 7.0, they get an error: "Encountered an unknown error while trying to run the registration program 'Contact.exe' ".

Posted by jhallstrom at 8:55 AM

Security error appears when playing Flash content on a CD

TechNote: After updating to Macromedia Flash Player 8, some users see a security error message when attempting to play Flash content published on CD.

Posted by jhallstrom at 8:30 AM

Getting started with ColdFusion MX, Flash Remoting and Flash MX

(TechNote) Getting started with ColdFusion MX, Flash MX and Flash Remoting can be challenging if you are unfamiliar with any one of the products. The samples provided in this TechNote hope to make you successful with your first attempts with getting Flash MX 2004 or Flash MX 8 to communicate to ColdFusion.

Posted by dmorris at 8:01 AM

November 28, 2005

FlashPaper 2 is not installing properly with Contribute 3.11

TechNote: Other applications on your Microsoft Windows computer may either hang or freeze when you attempt to print or convert a document to Macromedia FlashPaper 2.

Posted by jhallstrom at 12:48 PM

Unable to browse in Contribute to create a link to files other than web pages

TechNote: Creating a link to a file that is not a web page or an image fails in Contribute if you use the Browse button in the Browse tab of the Insert Link dialog box (screen shot below). The link text field remains empty, and text added to that field is not retained once you click OK. This only happens to users on a Macintosh, and does not happen if linking to an image or a web page.

Posted by jhallstrom at 11:00 AM

Breeze does not support PowerPoint animation triggers

(TechNote) A PowerPoint presentation that leverages the animation triggers feature does not convert correctly in Breeze.

Posted by dmorris at 5:53 AM

Recording teleconferenced Breeze Meetings

(TechNote) Users who do not use Premiere as their teleconferencing vendor can still record their teleconferenced meetings using a TAPing device.

Posted by dmorris at 5:47 AM

November 23, 2005

Simple File Deployment service does not work with FTP

TechNote: The Simple File Deployment service in Macromedia Contribute Publishing Server (CPS) does not work if the path for the staging and live servers use FTP.

Posted by jhallstrom at 1:09 PM

Color Swatch Panel in Flash does not show all swatches

TechNote: When docked or grouped with other panels, the Color Swatch Panel in Macromedia Flash 8 does not display all the swatches.

Posted by jhallstrom at 11:56 AM

SMAF sound crashes Flash when testing playback

TechNote: When testing playback of SMAF (Synthetic Music Mobile Application Format) files in Macromedia Flash, the sound will play initially but repeated playback or “restarting� playback may crash Flash.

Posted by jhallstrom at 11:49 AM

XML files won't open in Internet Explorer after installing Dreamweaver 8

TechNote: After installing Macromedia Dreamweaver 8 and making Dreamweaver the default editor for XML files, you are not able to open an XML file in Microsoft Internet Explorer.

Posted by jhallstrom at 11:17 AM

Sidebar missing from Contribute interface

TechNote: The sidebar and the expand/collapse button is not visible in Macromedia Contribute. Using the keyboard shortcut "F4" does not force the sidebar to re-appear.

Posted by jhallstrom at 10:43 AM

After uninstalling the Flash Authoring Extensions, Flash crashes on launch

TechNote: If “Flash Media Server ActionScript� was the last selected item in the combo box of the Actions Toolbox before the Authoring Extensions are uninstalled, Macromedia Flash 8 may crash on launch.

Posted by jhallstrom at 9:00 AM

Browsing to a page that requires user authentication freezes Contribute

TechNote: When you create a connection in Macromedia Contribute on a Macintosh, Contribute freezes if you use the mini-browser (click 'Browse' inside the Connection Assistant) to access a web page that requires user authentication.

Posted by jhallstrom at 8:38 AM

November 22, 2005

Sharing Breeze Presenter 5 themes

(TechNote) Users who customize Breeze Presenter 5 themes may wish to distribute them to other content authors.

Posted by dmorris at 8:11 AM

November 18, 2005

Emerging issues with Contribute

TechNote: One new issue reported

Posted by jhallstrom at 1:07 PM

Contribute unable to manage more than 20 SFTP connections

TechNote: Macromedia Contribute administrators attempting to add 20 or more SFTP connections to Contribute Publishing Server will not be able to make a connection via Contribute properly. Contribute will not produce an error message with this issue. It will simply stop working properly.

Posted by jhallstrom at 1:04 PM

November 17, 2005

ColdFusion MX 7: Slow server startup on Red Hat EL4

(TechNote) When running on Red Hat Enterprise Linux 4, the startup of the ColdFusion MX/JRun server may take four to six minutes.

Posted by dmorris at 6:45 AM

Attachment doesn't work when published to local and viewed with Flash Player 8

(TechNote) Attachments do not work when Breeze Presenter output is published to the local machine and Flash Player 8 is used to view the presentation.

Posted by dmorris at 6:37 AM

Pausing slides in Breeze Presenter 5.1

(TechNote) The 'Pause after each slide' function of Breeze Presentation is no longer present in Breeze Presenter.

Posted by dmorris at 6:30 AM

November 16, 2005

Moderated Chat pod has no line breaks between questions and answers

(TechNote) The participant's question and the presenter's response are printed on the same line in a moderated Chat pod when the presenter responds to all participants.

Posted by dmorris at 8:05 AM

MPSB05-10 Security Patch for Insufficient Validation in Breeze Communication Server and Breeze Live Server

(Security Bulletin) The Breeze Communication Server and Breeze Live Server do not sufficiently validate some RTMP data. This can cause server instability or crashes for licensed customers.

Posted by dmorris at 6:00 AM

MPSB05-09 Security Patch for Insufficient Validation in Flash Communication Server

(Security Bulletin) Flash Communication Server MX does not sufficiently validate some RTMP data. This can cause server instability or crashes.

Posted by dmorris at 5:59 AM

MPSB05-08 Contribute Publishing Server Password Encryption

(Security Bulletin) Macromedia Contribute Publishing Server (CPS) 1.11 includes a security update which addresses an issue related to user password encryption in connection keys that use shared FTP login credentials.

Posted by dmorris at 5:58 AM

November 15, 2005

ColdFusion MX 6.1 and MX 6.1 Updater 1: Hot fix for null, null errors

(Hot fix) There are various causes for ColdFusion MX to display "null, null" errors. One known issue is corruption of the ColdFusion cookies for cfid or cftoken.

Posted by dmorris at 6:51 AM

Error "Can't load library: c:\program files\infozoom\izmjniado.dll"

(TechNote) You may see the error "Can't load library: c:\program files\infozoom\izmjniado.dll" in the exception.log, or in the {servername}-err.log, or in a console window if starting ColdFusion MX from a command line.

Posted by dmorris at 5:48 AM

JRun 4: Disabling JSP processing on iPlanet/SunOne

(TechNote) After configuring the web server connector for JRun 4, the iPlanet/SunOne web server may continue processing JSP pages.

Posted by dmorris at 5:39 AM

November 11, 2005

ColdFusion MX 7: Using the Administrator API to clear the trusted cache

(TechNote) On the Caching page in the ColdFusion MX 7 Administrator, you can click a button to clear the trusted cache. The same functionality can be called using the new Administrator API.

Posted by dmorris at 7:30 AM

Using the cfcompile utility on ColdFusion MX 7 J2EE configuration

(TechNote) In order to utilize the cfcompile utility for ColdFusion MX 7 in the J2EE configuration, three variables must first be set.

Posted by dmorris at 6:45 AM

ColdFusion MX 7 Graphing service does not start on Red Hat Linux

(TechNote) When using ColdFusion MX 7 or ColdFusion MX 7.0.1 (in any configuration) on Red Hat Enterprise Linux, some server environments may encounter the following errors:

From the ColdFusion Administrator:
The Graphing service is not available

In the cfserver.log file:
Unable to initialize Graphing service

Posted by dmorris at 5:14 AM

November 10, 2005

Creating Mobile UI Interfaces for Rich User Experiences Macrochat

(Macrochat) Join Andrea Trento to learn how to create mobile UI interfaces able to grant rich user experiences with Flash Lite. This Macrochat focuses on both technical and design challenges for mobile UI interfaces, as well as helps understand the use of Flash Lite to create engaging user experiences. This session will provide an in-depth exploration of the mobile experience and mobile navigability.

Posted by dmorris at 12:10 PM

November 8, 2005

ColdFusion Report Builder: Charts with a dynamic query

(TechNote) If you place a chart in your report, you will more than likely need to define a series that uses a query. If the query is known and does not change, you can simply use the QueryBuilder within the Chart Wizard to define the query. If you want to change the query at runtime, you will need to follow the steps in this TechNote.

Posted by dmorris at 11:38 AM

JRun 4 Updater 6: Hot fix for user transactions not working when used with clustered JRun servers

(Hot fix) This TechNote provides a hot fix for the following JRun defect: 61099 - JRun user transactions do not work properly with the clustered JRun server. User transactions work fine if only one server in the cluster is running.

Posted by dmorris at 8:55 AM

ColdFusion MX 7: Error 127 from table handler when querying MySQL

(TechNote) When using ColdFusion MX 7 and MySQL, an error may be encountered when attempting to query a MySQL database. Customers experiencing this issue receive the following error when attempting to query a MySQL database from ColdFusion MX 7:

Error Executing Database Query.
General error: Got error 127 from table handler

Posted by dmorris at 5:28 AM

November 7, 2005

The Paste HTML option is missing from the Dreamweaver 8 Edit menu

TechNote: In Macromedia Dreamweaver 8, under the Edit menu, the Paste HTML and Copy HTML options are missing.

Posted by jhallstrom at 12:07 PM

Flash Player 7 Improper Memory Access Vulnerability

(Security Bulletin) A vulnerability in Macromedia Flash Player 7 has been identified that could allow the execution of arbitrary code.

Posted by dmorris at 8:20 AM

November 4, 2005

Issues when using Sandbox Security with cffile upload action

(TechNote) When using cffile action=upload within a Sandbox secured environment in ColdFusion MX, you may get an error similar to the following:

Security: The requested template has been denied access to C:\CFusionMX\runtime\servers\default\SERVER-INF\temp\wwwroot-tmp\neotmp11535.tmp

Posted by dmorris at 12:35 PM

Flash formatted ColdFusion forms do not render in a browser on IIS 5 or IIS 5.1

(TechNote) When using ColdFusion MX 7 with IIS 5 or IIS 5.1, ColdFusion forms that specify flash for the format (cfform format="flash") will not render in a browser if "Check that file exists" is enabled in IIS.

Posted by dmorris at 12:19 PM

ColdFusion MX 6.1 and MX 7: Data source issues with neo-query.xml

(TechNote) Occasionally, ColdFusion MX may fail to cleanly restart. Instead, the error "DataSource service is unavailable" will display in ColdFusion pages that you attempt to browse.

Posted by dmorris at 11:46 AM

ColdFusion MX 7.0.1 Cumulative Hot Fix 1

(Hot fix) The following fixes are contained in ColdFusion MX 7.0.1 Cumulative Hot Fix 1 (CHF1). Macromedia recommends that CHF1 only be applied to ColdFusion MX 7.0.1 if you are experiencing one or more of the specific fixed issues listed below, and then only to ColdFusion MX 7.0.1 (specifically).

Posted by dmorris at 7:51 AM

November 3, 2005

QuickTime VR playback fails on Windows when using the QuickTime 7 player

TechNote: QuickTime Virtual Reality (VR) content included in a Macromedia Director movie may fail on Windows when using the QuickTime 7 player.

Posted by jhallstrom at 11:34 AM

Import to Library command not functioning correctly

TechNote: When importing a Flash Video (FLV) using the Import to Library command, Macromedia Flash imports the video to the stage instead of only to the Library.

Posted by jhallstrom at 11:32 AM

An _notes folder and dwsync.xml file are created even when the preference is turned off in the site definition

TechNote: Macromedia Dreamweaver 8 creates an _notes folder, even when you have the preference turned off in the Design Notes category of the Site Definition dialog box.

Posted by jhallstrom at 7:54 AM

November 2, 2005

Incorrect timeline effects functionality with Object-level Undo

TechNote: When applying a timeline effect to an object, Macromedia Flash 8 changes the layer name. If you then choose Edit > Undo, Flash 8 never reverts the layer name back to the original name.

Posted by jhallstrom at 8:59 AM

Size limit for content upload in Breeze

(TechNote) What is the maximum size limit for a file that is uploaded into Breeze?

Posted by dmorris at 6:04 AM

Best Practice to avoid Breeze Event pages customized with Contribute from reverting to original uncustomized version

(TechNote) Customized/branded Breeze Event pages created with Contribute will revert back to their original uncustomized version if the option of "Save and Rebuild" is selected when editing the event information. If selected, Breeze will erase all changes made with Contribute and revert all pages back to the original uncustomized version.

Posted by dmorris at 5:43 AM

Best practice using the Breeze Meeting Archive Transcript feature

(TechNote) The technique of using separate layouts to structure your Breeze Meeting is retained in its archive.

When viewing a recording, a user can select the "Archive Transcript" feature, an index of the archive based on layouts. This feature is of particular use to someone interested in listening to certain portions of the recording, rather than all of it.

Posted by dmorris at 5:37 AM

November 1, 2005

ColdFusion MX 7.0.1: Configuring IIS 6.0 with NTLM for Flash forms

(TechNote) Flash forms do not display when ColdFusion MX 7 is configured with IIS NTLM authentication, based on the instructions in TechNote tn_18516.

Posted by dmorris at 1:00 PM

ColdFusion MX 7: 500 null error when running ColdFusion pages

(TechNote) ColdFusion MX 7 pages fail with a 500 NULL error in a browser. The following error is written to the server.log:

"Information","main","08/10/05","17:44:22",,"An error has occurred
when reading/writing /lib/license.properties"

Posted by dmorris at 11:56 AM

Strong Encryption in ColdFusion MX 7

(TechNote - updated) The encrypt and decrypt functions have been enhanced to accept optional arguments that were not in the original ColdFusion MX 7 documentation. The online documentation for ColdFusion MX 7 Security Functions contains usage information about these cryptographic functions, and this TechNote contains extended information about how to use them.

Posted by dmorris at 11:47 AM

PNG files used as background images do not display in the Theme editor in Breeze

(TechNote) PNG files used as background images do not display in the Theme editor in Breeze.

Posted by dmorris at 11:42 AM

Importing audio into a Breeze slide with animation causes the animation to stop playing

(TechNote) When importing audio into a Breeze slide that has animation with sound on it, the animation stops playing.

Posted by dmorris at 11:36 AM

Best Practice for uploading non-supported images to customize your Breeze meeting room with room backgrounds

(TechNote) Breeze Meeting rooms can be customized using images by selecting the "Room Background" option under the Meeting tab. The current best practice is to use supported images (.jpg or .gif) set at the appropriate size, 800x600 pixels. If you are trying to upload a non-supported image, use the steps listed below as a workaround.

Posted by dmorris at 6:00 AM

Download link does not work in Internet Explorer for Breeze Presenter attachments

(TechNote) The Download Link on the attachments page, which is spawned from Breeze Presenter, does not work by clicking it. It does work, however, by right-clicking on the link and selecting 'Save Target As...'

Posted by dmorris at 5:53 AM