October 12, 2006
Use network I/O logging to log operations and identify problems
(TechNote) Contribute 3.x and 4 customers who encounter any of the following problems may wish to take advantage of the new Net I/O Logging feature:
* Difficulty creating a connection
* Problems with creating or editing site files
* General Contribute performance problems
The Net I/O Logging feature allows Contribute to generate log files. These log files include detailed information about Contribute performance, including information about reading and writing files to the site(s). A review of the file may help users identify the cause of any problems when creating a connection as well as indicate any network problems.
Posted by jeberwein at 10:19 AM
Image size exceeded limit set when publishing to Blog
(TechNote) When you add an image to a blog, Contribute 4 displays the message, "Contribute decreased the size of the image because it exceeded the size limit set in BlogHub.csi. To change the size limit modify this file."
Posted by jeberwein at 10:18 AM
FTP Server Checker
(TechNote) The FTP Server Checker enables users to diagnose problems when a connection cannot be established in Contribute using FTP. The tool checks the compatibility between the FTP server and Contribute, then generates a report to help to identify issues between the server and Contribute.
If the report does not clarify FTP compatibility problems, then send the report to Adobe for further analysis.
Posted by jeberwein at 10:16 AM
Contribute Frequently Asked Questions
(TechNote) Contribute Frequently Asked Questions
Posted by jeberwein at 10:15 AM
May 11, 2006
Creating a link to a PDF file by browsing to file does not work
TechNote: Creating a link to a PDF file by browsing to the file writes an incorrect link. While inserting a link to a .PDF file by browsing to the file, the document opens in Acrobat Reader not in the preview window. When you click the OK button, the link inserted is to the parent directory of the document (not to the .PDF document).
Posted by jhallstrom at 9:54 AM
April 11, 2006
ActiveX content does not load automatically in Microsoft Internet Explorer (Windows)
TechNote: When you view a web page, Microsoft Internet Explorer for Windows displays a box around ActiveX content and a tooltip which reads "Click to activate and use this control." ActiveX content may or may not play as expected.
Posted by jhallstrom at 3:48 PM
March 30, 2006
Using Contribute with a website that has both secure and non-secure pages (http/https)
TechNote: After creating a connection to a website (using the Connection Wizard) with a homepage URL that looks like http://www.mysite.com, browsing to a secure page like https://mysite.com will bring up this error message: "You are viewing a page on a website that you haven't created a connection to."
Posted by jhallstrom at 12:49 PM
March 29, 2006
Uninstalling Studio 8 applications on Windows
TechNote: The default method of uninstalling a Studio 8 application does not automatically remove the user preferences and configuration files.
Posted by jhallstrom at 3:40 PM
February 13, 2006
Distributing files in volume license environments
TechNote: When automating product installation in volume license environments, special action is required to distribute files that disable product activation and registration.
This information applies to the following Macromedia products from Adobe: Studio 8, Flash 8, Dreamweaver 8, Fireworks 8 and Contribute 3.x.
Posted by jhallstrom at 9:11 AM
Installing Studio 8 Windows products over a network
TechNote: This TechNote covers various ways that customers can deploy the Windows versions of certain Adobe products to workstations over a network. These instructions pertain to former Macromedia products that use the Windows Installer (also known as MSI). These include Dreamweaver 8, Flash 8, Fireworks 8 and Contribute 3/3.1, in addition to Studio 8.
Posted by jhallstrom at 9:07 AM
February 2, 2006
Unable to apply styles and formatting to page in Contribute
TechNote: Style options, including the Bold and Italic buttons, are not available while editing pages in Macromedia Contribute.
Posted by jhallstrom at 2:37 PM
December 20, 2005
Contribute 3.11 installation fails with 'package parameter not supported' error
TechNote: When installing Macromedia Contribute 3.11 on a Windows XP or Windows 2000 operating system, some customers may see this error:
"package" parameter not supported
Posted by jhallstrom at 1:14 PM
December 13, 2005
Publishing a file does not include dependent images when multiple users connect to the site with different URLs
TechNote: In a scenario where one Macromedia Contribute user sends a draft for review to another Contribute user who publishes the page, you notice that images or other dependent files were not uploaded during the publishing process.
Posted by jhallstrom at 3:38 PM
December 12, 2005
More drafts than expected are listed in the Pages panel in Contribute
TechNote: Users in an Administrator role or a custom role that receives drafts to be reviewed and published might notice a large number of drafts appearing in the Pages panel.
Posted by jhallstrom at 12:29 PM
December 7, 2005
Contribute does not support FTPS (FTP over SSL)
TechNote: Macromedia Contribute is not able to connect to a server using the FTPS method (FTP over the SSL protocol). Contribute does support SFTP connection over an SSH2-protected network.
Posted by jhallstrom at 1:55 PM
Cannot find Guard Page when administrating a site in Contribute
TechNote: When accessing the Administer Websites dialog box for a given site in Macromedia Contribute, you see an error indicating that a guard page could not be found. Also, in the Web Server category of the Administer Websites dialog box for that site, you see the same error if you click Find Guard Page in the Guard Page tab.
Posted by jhallstrom at 1:54 PM
November 29, 2005
Cannot create a copy in Contribute of a frameset web page
TechNote: If you choose to create a page based on a frameset web page in Macromedia Contribute, in the New Page dialog box, the Copy of current Page option is dimmed and the following message appears: You cannot create a copy of a page that contains a frameset.
Posted by jhallstrom at 10:21 AM
November 28, 2005
Unable to browse in Contribute to create a link to files other than web pages
TechNote: Creating a link to a file that is not a web page or an image fails in Contribute if you use the Browse button in the Browse tab of the Insert Link dialog box (screen shot below). The link text field remains empty, and text added to that field is not retained once you click OK. This only happens to users on a Macintosh, and does not happen if linking to an image or a web page.
Posted by jhallstrom at 11:00 AM
November 23, 2005
Sidebar missing from Contribute interface
TechNote: The sidebar and the expand/collapse button is not visible in Macromedia Contribute. Using the keyboard shortcut "F4" does not force the sidebar to re-appear.
Posted by jhallstrom at 10:43 AM
Browsing to a page that requires user authentication freezes Contribute
TechNote: When you create a connection in Macromedia Contribute on a Macintosh, Contribute freezes if you use the mini-browser (click 'Browse' inside the Connection Assistant) to access a web page that requires user authentication.
Posted by jhallstrom at 8:38 AM
November 18, 2005
Emerging issues with Contribute
TechNote: One new issue reported
Posted by jhallstrom at 1:07 PM
Contribute unable to manage more than 20 SFTP connections
TechNote: Macromedia Contribute administrators attempting to add 20 or more SFTP connections to Contribute Publishing Server will not be able to make a connection via Contribute properly. Contribute will not produce an error message with this issue. It will simply stop working properly.
Posted by jhallstrom at 1:04 PM
September 16, 2005
Emerging issues with Contribute
TechNote (updated): Updated with one new issue.
Posted by jhallstrom at 2:23 PM
September 14, 2005
Upgrading to Contribute 3.11
TechNote: Upgrading to Macromedia Contribute 3.11 from Contribute 3.0 or 3.1 prompts you to enter the serial number.
Posted by jhallstrom at 2:05 PM
MSI error when uninstalling or reinstalling Macromedia Studio 8 products
TechNote: When trying to uninstall or install Macromedia Studio 8 products, you may receive the following error message: "Error 1719. The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Contact your support personnel for assistance."
Posted by jhallstrom at 12:39 PM
September 13, 2005
Unable to install Studio products on Windows 2000
TechNote: In some Windows 2000 environments, attempting to install any Macromedia Studio product (Dreamweaver 8, Fireworks 8, Flash 8 or Contribute 3.11) generates the following warning: The package requires a newer version of the Windows Installer. Do you want to update the version of the Windows Installer in your system?
Posted by jhallstrom at 9:19 AM
Uninstalling Studio 8 applications on Macintosh OS X
TechNote: There are no uninstallers available for Macromedia Studio 8 products on Macintosh OS X, except for Fireworks 8 and Flash 8.
Posted by jhallstrom at 9:18 AM
Installing Studio 8 Products: Can not select another drive when primary drive is full
TechNote: When installing any of the Macromedia Studio 8 products (Flash 8, Fireworks 8, Dreamweaver 8, Contribute 3.11), if the primary drive is too full to accommodate the installation, the installer presents you with a list of alternate drives. However, after selecting one of these drives, the primary drive reasserts (all other choices do not 'stick'), preventing you from installing to a different drive
Posted by jhallstrom at 9:15 AM
August 31, 2005
Serv-U FTP: Contribute can't complete a publish
TechNote: While using Macromedia Contribute to publish to a server with Serv-U FTP controlling the FTP accounts, an empty dialog box appears, then a JavaScript error. After clicking "Ok", Contribute will generate a page that appears to be half published. Attempting to do anything else in Contribute will result in a crash.
Posted by jhallstrom at 9:57 AM
August 30, 2005
Contribute modifies links that go through a proxy server
Contribute modifies hyperlinks that go through a proxy server (for example: http://proxy.com/url?=http://intranet.com) when a user enters it in the Web Adress (URL) field. After the page is published, the link changes to http://proxy.com/url?=http%3Aintranet.com.
Posted by jhallstrom at 1:07 PM
August 19, 2005
Multiple domains pointing to one IP address (Virtual servers) causes Contribute to not connect properly
TechNote: If connecting to multiple domains that all point to one IP address, you may run into a connection problem where Macromedia Contribute can only connect to one of the sites, even though multiple sites were defined correctly when creating new site connections.
Posted by jhallstrom at 9:28 AM
Contribute is unable to browse to the Internet
TechNote: Macromedia Contribute is unable to browse to the Internet.
Posted by jhallstrom at 9:06 AM
August 2, 2005
Error after entering name and e-mail address in the Connection Wizard
TechNote: After entering the name and e-mail address in the Connection Wizard, the following error message appears: "Contribute has disabled your connection to this website because an unknown error occurred. For more information contact this website's administrator."
Posted by jhallstrom at 3:56 PM
July 11, 2005
Double-byte characters in form elements change upon publishing from Contribute
TechNote (updated): When Contribute is used to edit a web page that meets certain conditions, double-byte characters in form elements may change upon publishing. TechNote has been updated with link to updater resolving the issue.
Posted by cantrell at 2:20 PM