Author Archive: rahulban

Adobe Reader for WP 8 – Update on issues in version 10.4

We recently released Adobe Reader 10.4 for WP8 . Some of our users have reported that they are seeing a crash as soon as they launch Adobe Reader (flashing issue as reported by some users).

I want to upfront apologize for the inconvenience caused because of this issue. We are actively working on fixing this issue. Till we are able to find a fix for this issue , I would like to suggest a workaround which might fix this issue on your device. Again this is just a workaround and may not work on your device.

  1. Go to Settings -> language + region in your device settings.
  2. If your “Regional Format” is either Taiwan or Singapore(Chinese (Simplified)), change this to any other region except for “Taiwan” and “Singapore(Chinese (Simplified))”.
  3. Restart your device by tapping on “Restart Phone” in “language + region” in Settings.
  4. Make sure that you have an active internet connection available on this device. You can check that by accessing any website from your web browser (Internet Explorer).
  5. Launch Adobe Reader. It should not crash now.
  6. If you want you can revert your “Regional Format” back to the original value.

 

Please note this may or may not fix the issue you are facing and we are working actively on providing a proper fix for same. We also need your help in identifying root cause of this crash. If you want to help Adobe Reader team in fixing this issue, please email us at “adobereader-windowsphone@adobe.com” .

If you need any other support, please send an email to “adobereader-windowsphone@adobe.com”.

Rahul Bansal

Senior Product Manager, Adobe Reader for Mobile devices

Acrobat.com services coming to Adobe Reader for Android

Over the last few months we have been working hard to bring a bunch of new features and services to Adobe Reader for Android. Today we released an update for Adobe Reader on Android which will have following features

1. Integration with EPDF and PDF Pack – With this release users will be able to convert other file formats to PDF as well as export PDFs to editable formats. Users can use these services with their existing subscription or purchase new subscription from within Adobe Reader.

Convert to PDF Export

2. New search experience – We have completely overhauled text search experience in Adobe Reader on Android. In this new search experience, users will be shown text near the instances found in the document. With this users will be able to get some context around the results found in the document. Please share your feedback and suggestions with us on this new search experience.

Search

3. Multi-window support – Lot of our users have asked for multiwindow support for their Samsung devices. Adobe Reader will start supporting multiwindow from this release onwards.

Multi-Window Screenshot

4. Online help – Starting this release, users will be able to find detailed help on most of Adobe Reader features without leaving the application. We will continue to improve and update this help based on user feedback.

Screenshot_2013-11-07-18-15-16 Screenshot_2013-11-07-18-15-32 Screenshot_2013-11-07-18-15-53

And there are many more improvements and bug fixes. Please continue to send your feedback and requests. Thanks for all the support you have given to Adobe Reader for Android.

 

Rahul Bansal,

Product Manager
Adobe Reader for Tablets and Smartphones

Adobe Reader Mobile for iOS now incorporates Create PDF and Export PDF services

This week we released an update to Adobe Reader for iOS (11.0) that adds in-app subscriptions to Adobe’s Create PDF and Export PDF services.

We are very excited to bring these popular services that have been available from the Desktop Reader and Web browsers to Adobe Reader for iOS. The really great thing is that a customer can buy the service anywhere, and use it everywhere. You can buy on the Web, and use the services in Reader on your iPad, or buy it from iTunes and then use it in Reader on your Windows or Mac computer. The team is also working on bringing the same capabilities to Android, and we should have that out later this year. There are a few things you can do on the web that we don’t yet have in our iOS Reader, like combining files together into a single PDF, but those are all available via the browser with your subscription.

If you are already a subscriber, you can now use your subscription from Adobe Reader on iOS in a seamless and delightful way. Just login with your Adobe ID, and you’ll be able to convert PDFs to Word, Powerpoint, or Excel, or open any convertible document in Reader to turn it into a PDF.  Just tap on the conversion icon in the toolbar!

To learn more about all that Adobe Create PDF and Export PDF have to offer, go to : https:\\createpdf.acrobat.com and https:\\exportpdf.acrobat.com.

Rahul Bansal,
Product Manager
Adobe Reader for Tablets and Smartphones

Adobe Reader (10.1) now available for Windows Phone 8

We are happy to announce that Adobe Reader (10.1) for Windows Phone 8 is now available. We are excited to extend reach of Adobe Reader to Windows Phone 8, and hope that you are as well! Here is a summary of what is in this version.

View Modes

Using Adobe Reader for Windows Phone 8 you can view your PDF documents either in Single Page or Continuous mode.

wp_ss_20130524_0009

Search, Select and Copy Text

You can search for words and phrases in a document. In addition, you can select text and copy it to paste into other applications.

wp_ss_20130524_0007                             wp_ss_20130524_0003

Navigate using Scrubber and Bookmarks

We have added ability to navigate using Bookmarks in a PDF document. If there are bookmarks available, you will see an icon on lower right hand corner of the document. Clicking that icon will display the bookmarks in this document. Tapping on a bookmark will bring you to the right location in the document.

You can also navigate to any page quickly using the Page Scrubber at the bottom of the display. Just tap and drag the Scrubber, and you’ll be shown thumbnails of the pages, so you can identify and go directly to the page you are looking for.

Scrubber_WP8_Portrait                           wp_ss_20130524_0005

 

In addition, you can also open password protected documents using this release.

 

Try it now!
Install or update to Adobe Reader 10.1 for Windows Phone 8 and send us your feedback via Adobe forum listed below.

http://forums.adobe.com/community/adobe_reader_forums/winphone

[Update] New version of Adobe Reader (10.2) for Windows Phone 8 is now available with SD card support. With this release, you can now read PDFs stored on your SD card. Please continue to share your feedback with us.

Rahul Bansal
Product Manager
Adobe Reader for Smartphones and Tablets

 

 

Feature Preview: Accessibility support

We are working on adding basic accessibility support in Adobe Reader on iOS. To see this in action, enable VoiceOver from Settings->General->Accessibility->VoiceOver on any iDevice. For more details on VoiceOver, please refer to iPad user manual available here.

Adobe Reader for iOS will be using standard iOS VoiceOver gestures in VoiceOver mode. In VoiceOver mode, a user can

  1. Bring focus to UI elements in the file browser, using left and right swipe. Select a specific tab or open a document using double tap.
  2. In document view, move around using standard VoiceOver gestures and use most of the tools i.e. search, upload to acrobat.com cloud, commenting, etc.
  3. In document view, navigate all pages of a document using either three finger left/right swipe or by using scrubber tool.
  4. In document view, Adobe Reader will start reading content of page as soon as page is brought in focus either using left/right swipe gestures or with a single tap.

This support will be available in the next Adobe Reader release for iOS.  Accessibility support on other platforms will follow soon.We believe that this is just a small step towards making Adobe Reader accessible on Mobile platforms but it’s our first and probably most important step in this direction. Please send us your valuable feedback on this feature.

-Rahul
Product Manager
Adobe Reader for Mobile devices

 

Adobe Reader (10.1) now available for Windows Phone 7.5

We are happy to announce that a new version of Adobe Reader (10.1) for Windows Phone 7.5 is now available. We are excited to see this update, and hope that you are as well! Here is a summary of what is new in this version.

Updated File browser

We have added a Panoramic File browser. You can easily list your recently viewed PDF files as well as see a complete list of all PDF files available in Adobe Reader.

               

 Search, Select and Copy Text

You can now search for words and phrases in a document. In addition, you can select text and copy it to paste into other applications.

                

 Navigate using Scrubber and Bookmarks

We have added ability to navigate using Bookmarks in a PDF document. If there are bookmarks available, you will see an icon on lower right hand corner of the document. Clicking that icon will display the bookmarks in this document. Tapping on a bookmark will bring you to the right location in the document.

You can also navigate to any page quickly using the Page Scrubber at the bottom of the display. Just tap and drag the Scrubber, and you’ll be shown thumbnails of the pages, so you can identify and go directly to the page you are looking for.

               

Open password protected files and Portfolios

We have addressed one of the most common requests by adding the ability to open password protected documents.We have also added support for PDF portfolios by showing you a listing of all of the contents in the portfolio, and letting you tap to open and view any of the enclosed documents.

 

               

In addition, we have made significant performance improvements throughout the application, so your reading experience should be much improved.

Try it now!
Install or update to Adobe Reader 10.1 for Windows Phone and send us your feedback via Adobe forum listed below.

http://forums.adobe.com/community/adobe_reader_forums/winphone

 [Update - 1]

A new version of Adobe Reader 10.1.1 for Windows Phone 7.5 is released today. This release provides some critical bug fixes. Please update to this version and continue to send us feedback.

[Update - 2]

We have fixed the issue due to which Adobe Reader on some Windows phone devices was downgraded to Adobe Reader 9.0. Please upgrade to the latest version and you should get Adobe Reader 10.1.1 for Windows Phone 7.5. Thanks for your patience while we were working on this fix and please continue to send your feedback.

 

Rahul Bansal
Product Manager
Adobe Reader for Smartphones and Tablets