Adobe in Technical Communication and eLearning

Hi RJ Jacquez,

I watched this video and it's very informative. I saved a template of my project using SaveAsProjectTemplate.jsx. Now I can't seem to find it. Where should I look and what should I be looking for?

Thanks,

Lisa

Hello RJ Jacquez,

I've upgraded from FM6 to TCS2. I just watched your eLearning session on Linking FrameMaker 9 Books in RoboHelp 8 via the Technical Communication Suite 2. Excellent! Unfortunately, when actually using RoboHelp to link to the FM book, I get the message, "Unable to install RoboHelp plugin for FrameMaker. Please close FrameMaker and try again." But, as soon as I can resolve this stumbling block, I look forward to using RoboHelp with FM! Your eSeminar is so full of information, I'm sure I'll watch it a few more times.

I've watched other eSsminars that you've created. All of them are truly worthwhile learning experiences.

Thanks for your great work,
Richard

Hi Richard,

In general the connection between FrameMaker and RoboHelp in TCS2 happens automatically, however we have seen rare cases where the message below does appear. In theses cases, I would recommend the following manual steps to correct this issue:

1. Navigate to this folder: C:\Documents and Settings\rjacquez\Application Data \Adobe\FrameMaker\9. I have included my local path, so you need to substitute with your own username.
2. Locate the Maker.ini file and ideally make a backup of it, just in case.
3. In the [APIClients] section of the maker.ini file, add the following line, again making sure you are including the correct path:

RH4FMver9=Standard,RH4FMver9,C:\Program Files\Adobe\Adobe Technical Communication Suite 2\Adobe RoboHelp 8\RoboHTML\RHFrameMakerServer9.dll,all

4. You should now be able to launch RoboHelp and when you "link" FrameMaker files, the FrameMaker application should launch correctly.

Please let me know and I will also post this on my blog below the message you left. Sorry about the troubles and I do thank you for using our TCS2 apps!

Sincerely,

RJ Jácquez