Posts in Category "Technical Communication"

Using the right tool in Adobe Technical Communication Suite 2 for the job: Recording

In case you missed my latest eSeminar entitled “Using the right tool in Adobe Technical Communication Suite 2 for the job,” the recording is now available.  

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During the eSeminar, I was asked to share the slide deck, as well as the AIRHelp sample and the sample PDF Portfolio I used in the demonstration. Use the links below to access these resources:

Click HERE to watch the recording of Using the right tool in Adobe TCS2 for the job
(duration: 01:02:17)
. Please user your Adobe ID and password to sign in.

TIP:
I typically set my desktop resolution to 1024 x 768 for best recording
results, however because I was showing apps, which require high
resolution, you will notice some distortion in the demonstration part
of the recording. Something you may want to try is to click the
“Scroll” button at the bottom left of the Connect Pro window, which
will help you zoom in closer and follow the action around the
presenter’s mouse.  To the right is what the button looks like in all
Connect Pro recordings.

Related Topics:

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Recording: Benefits of Adobe FrameMaker for MS Word Users

Earlier this week (2/16/10) I hosted an exciting eSeminar entitled “Benefits of Adobe FrameMaker for MS Word users
and I would like to thank everyone who participated in the live event,
and for those who weren’t able to make attend, the recording is now
available.
 

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tweetmeme_source = ‘rjacquez';

Click HERE to watch the recording of Benefits of Adobe FrameMaker for MS Word users
(duration: 01:00:32)
. Please user your Adobe ID and password to sign in.

TIP:
I typically set my desktop resolution to 1024 x 768 for best recording
results, however because I was showing apps, which require high
resolution, you will notice some distortion in the demonstration part
of the recording. Something you may want to try is to click the
“Scroll” button at the bottom left of the Connect Pro window, which
will help you zoom in closer and follow the action around the
presenter’s mouse.  To the right is what the button looks like in all
Connect Pro recordings.

I’m always interested in hearing from customers the main reasons for why they are migrating from MS Word to FrameMaker. Please share yours by leaving a comment, or by sending me a Tweet @rjacquez, or an email at rjacquez (at) adobe.com

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eSeminar: PDF-based Documentation Reviews for Technical Communicators

When:
Wednesday, January 20, 2010 at 10am Pacific Time

Registration: Click HERE to Register

Duration: 60 minutes to accommodate for questions

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Login instructions: Once you register, you will receive a confirmation e-mail, which will include a URL for you to join the Connect Pro room the day of the event. I will conduct a series of audio tests as participants begin to join.

Click here to make sure your system is properly configured to participate in this Acrobat Connect Pro event.

Audio: The audio portion for the eSeminar will be available via your computer speakers ONLY, through Voice over IP (VoIP) and thus no phone number is provided

Description: With over 90% of all computers connected to the Internet already having the free Adobe PDF Reader installed, conducting PDF-based Reviews of Technical Documentation is one of the most intuitive and cost-effective solutions in the market.

Join us for this live eSeminar and learn how Technical Communicators and Reviewers can leverage the ubiquity of the free Adobe PDF Reader for conducting PDF-based reviews of Technical Documentation. One of the most exciting and innovative new features in Adobe Technical Communication Suite 2 is the ability to initiate PDF-based Reviews from Adobe FrameMaker, and with the help and integration of Acrobat 9 Pro Extended and the free services of the Acrobat.com Cloud, the Suite now provides and end-to-end solution for initiating, distributing, reviewing and approving comments, which can be imported back into the source FrameMaker documents.

Even if you don’t use the tools in Adobe Technical Communication Suite 2, you should consider attending so that you can compare this functionality to your current review workflow and learn how Adobe is leading and innovating in this space.

Below is an illustration of the workflow we will cover during the eSeminar:

 

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Using Scripting in RoboHelp 8 for Automating Tasks: A Practical Example

One of the most powerful new features in RoboHelp 8, which rarely gets mentioned, is the new Scripting
engine, which Incidentally is the same scripting language also used in Photoshop,
Illustrator, Bridge, Soundbooth and other CS4 products.
 

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tweetmeme_source = ‘rjacquez';

Put simply, the RoboHelp Scripting Language is a Javascript-based scripting language that exposes APIs to invoke most of the basic functionality of RoboHelp in an effort to automate complex or repetitive tasks.

For developing new scripts, all of our Adobe applications with scripting support use Adobe ExtendScript Toolkit CS4, which naturally ships with Adobe RoboHelp 8.

For more information about ExtendScript Toolkit CS4, please click HERE.

Here’s a practical example of a RoboHelp 8 Script

A common question we hear from our Adobe Technical Communication Suite 2 customers is how do I recreate warning/tip/note tables created in FrameMaker in RoboHelp 8, where the images used are in the Reference Pages.

The following recording shows how two scripts can be used, based on the following two scenarios:

  1. If you use a two-cell table in FrameMaker.
  2. A slightly modified version if you use side-heads instead, to create warning/tip/note paragraphs.

To apply this to your documentation, please watch the recording in its entirety and at the end of it, you will have the ability to download both scripts and put them to work with your own FrameMaker files.

Click the image below to navigate to the original Tweet, which includes the link to the recording.

Related Blog Posts:

 

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New eSeminar: Adobe AIR 101 for Technical Communicators

When: Thursday, December 3, 2009 at 9:00am Pacific Time

Registration: Click HERE to Register

Duration: 90 minutes to accommodate for questions

 

tweetmeme_url = ‘http://blogs.adobe.com/rjacquez/2009/11/new_eseminar_adobe_air_101_for.html';
tweetmeme_source = ‘rjacquez';

Login instructions: Once you register, you will receive a confirmation e-mail, which will include a URL for you to join the Connect Pro room the day of the event. I will conduct a series of audio tests as participants begin to join.

Click here to make sure your system is properly configured to participate in this Acrobat Connect Pro event.

Audio: The audio portion for the eSeminar will be available via your computer speakers ONLY, through Voice over IP (VoIP) and thus no phone number is provided

Description: The Adobe Integrated Runtime (AIR) platform continues to gain momentum with more than 200+ Million installations in less than two year and on 11/17/09 Adobe announced the availability of the public beta of Adobe AIR 2.0.

On December 15, 2008, eWeek Labs selected AIR as one of the Top 10 Products of the Year. eWEEK Labs staff wrote: “The product that comes closest right now to the true vision of this next-generation Web application is Adobe AIR. Descended from Flash, AIR makes it possible to build powerful and interactive applications that have all of the benefits of both Web and desktop apps …”

In this eSeminar, you will learn the ABCs of Adobe AIR and the reasons why AIR is the ultimate platform for the next generation of Technical Documentation. We will also go over the reasons why leading companies like the New York Times, eBay and TweetDeck are building powerful applications on Adobe AIR. And finally how Adobe is using AIR to deliver cutting edge Web 2.0 Community Help for our Adobe Technical Communication Suite 2 customers.

Related Recording:

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Interview with TweetDeck Founder

Adobe Platform Evangelist Andrew Shorten talks to Iain Dodsworth, founder of TweetDeck, about his experiences of developing this high-profile AIR application and how using Adobe technology contributed to TweetDeck’s success.  

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tweetmeme_source = ‘rjacquez';

Great interview!

For the same reasons Iain and his team chose Adobe AIR as the platform for developing and deploying TweetDeck to their millions of customers, our RoboHelp team is betting on Adobe AIR Help as the next generation of User Assistance (i.e. Online Help).

With the launch of Adobe Technical Communication Suite 2, which includes RoboHelp 8, the ability to generate Help based on Adobe AIR, as well as the included Help systems in TCS2, which are entirely based on Adobe AIR, have been one of the highlights of this release and we are happy to see customers excited about the potential of this platform.

If you are new to our story around Online Help based on Adobe AIR, here are some resources to help you learn more:

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eSeminar: Twitter 101 for Technical Communicators

I just read and tweeted How Dell took social media mainstream and there was one thing in particular which stood out to me, namely “On Twitter, word spreads like wildfire, and companies no longer have the option of ignoring the conversation.”  

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tweetmeme_source = ‘rjacquez';

Think about it, at this very moment you customers are having conversations about your products and your brand whether you choose to participate or not. I’m happy to say that I, along with many other Adobe colleagues are fully engaged in these conversations with our customers and I highly recommend that you do, too.

I don’t think it would be an overstatement to say that thanks to Social Media, we are experiencing a fundamental shift in the way we discover, share and consume information. This was the topic of my closing presentation at this year’s Technical Communication UK conference.

Today, we are witnessing an explosion of information and it’s estimated that
new technical information is doubling every 18 months with much of this content being user-generated.

I see a tremendous opportunity here, where Technical Communicators can become Technical Information facilitators. After all, as I often say, no one knows your company’s technical information better than you do.

More specifically, from all the Social Networking platforms, I see Twitter as the perfect solution Technical Communicators should embrace.

To get you started, I’m hosting a Twitter 101 session for Technical Communicators, where I will share from personal experience how you can become the go-to person for your customers looking for technical information about your products and services.

Click HERE for more information and to Register.

Follow me on Twitter @rjacquez

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Test-Drive Adobe Technical Communication Suite 2 in minutes, no trial download required

 

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With 6 major Adobe software applications in Adobe Technical Communication Suite 2, plus 10  other smaller programs, evaluating the entire Suite has been a challenge for our customers because of the total file size of the software.  Today our customers have to either order a shipped trial DVD, or wait for several Gigabytes to download before getting their hands on the software.

In an effort to provide a better trial experience to our customers, we have been working with Runaware, who specializes in hosting full versions of software in a virtual environment, delivered via the browser.  This means that you can now get your hands on our entire Suite in literally minutes and without having to download the trial version of the software.

In addition to this seamless new way of evaluating our Technical Communication Suite 2, I have also been working with a team of instructional designers to make sure we included several step-by-step tutorials to help you explore the key functionality in the various products and their integration points.

To get the most out of this new platform, I encourage you to watch this short (00:12:01min) recording on how to navigate around the TestDrive platform and the tutorials. The links to the TestDrive environment is provided at the end of the recording.

The following three Adobe product pages include links to the TestDrive demo:

Finally, follow this link if you’d like test-drive the Adobe Technical Communications Suite online demo directly.

I’d love to hear your feedback, so please leave a comment or send me a Tweet @rjacquez

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Using Adobe RoboHelp 8 for Knowledge base and Policies and Procedures Solutions: Live eSeminar

Description:
While Adobe RoboHelp is mostly used for creating context-sensitive Online Help systems for web and desktop applications, because of its ease-of-use and new dynamic linking support for Microsoft Word documents, RoboHelp is also very much ideal for non-technical users, who need to author and publish knowledge base systems, as well as Policies and Procedures on a company’s Intranet. In this eSeminar we will explore how to easily leverage your existing MS Word content for creating powerful online information systems, that are searchable and easily accessed by anyone using a simply web browser. We will also discuss how the new cross-platform Adobe AIR technology can be used as the ultimate delivery system for knowledge base solutions and Policies and Procedures.

 

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tweetmeme_source = ‘rjacquez';

Here are the specifics about this 90-minute live eSeminar:

When: Tuesday, August 25, 2009 at 1:00pm Pacific Time

Registration: Click Here to Register

Duration: 90 minutes to accommodate for questions

Login instructions: Once you register, you will receive a confirmation e-mail, which will include a URL for you to join the Connect Pro room the day of the event. I will conduct a series of audio tests as participants begin to join.

Click here to make sure your system is properly configured to participate in this Acrobat Connect Pro event.

Audio: The audio portion for the eSeminar will be available via your computer speakers ONLY, through Voice over IP (VoIP) and thus no phone number is provided

Drawing Giveaway: As a small token of our appreciation for your time, everyone who attends the live eSeminar, will be entered to win this Adobe-branded laptop bag, and one lucky winner will be randomly selected and announced on Twitter after the event, so be sure to follow me @rjacquez.

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Recording Now Available: Migrating and Benefiting from Structured Authoring in Adobe FrameMaker 9

 

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For those of you who missed the live eSeminar last Friday (7/24/09), on “Migrating and Benefiting from Structured Authoring in Adobe FrameMaker 9,” the recording is now available.

Thank you to everyone who registered and participated in the live event, and congratulations to
Michael Opsteegh, who was the lucky winner of the Adobe-branded laptop bag, which I announced on Twitter after the seminar.

http://twitter.com/rjacquez/status/2827279076

Click to watch the recording for “Migrating and Benefiting from Structured Authoring in Adobe FrameMaker 9.

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