LiveCycle
Introducing The LiveCycle Post
0
If you’re a LiveCycle user or consultant, you may have found it difficult at times to follow all those great blogs and resources out there in the community. That’s why we’ve brought you The LiveCycle Post, a human-moderated aggregator of the best user-assistance content from the community.
How does it work? Well, it’s simple. We read through a bunch of machine-aggregated blog posts every now and then and moderate the ones that LiveCycle users would find useful. These blog posts are authored by LiveCycle users, Adobe partners, customers, and Adobe employees.
And yes, if you have a LiveCycle resource that you’d want us to track, simply leave its RSS feed URL as a comment to this blog post. All rights for your content remain yours. We’ll also make sure we include your name and a link to your blog in the aggregated posts.
Here’s the link again: http://blogs.adobe.com/livecyclepost/.
Checked out The ADEP Post yet…?
0If you haven’t already done so, visit The ADEP Post, a human-moderated aggregator of the best learning content posted by the Adobe Digital Enterprise Platform/LiveCycle community. We like to call this aggregator a “community content engine”.
If you’re reading this blog post on a mobile device, simply scan the QR code below:
Project and team hierarchy in ICR
0The campaign is the highest layer in the Integrated Content Review object hierarchy. The project is the second layer in the object hierarchy and the asset is the third layer. In fact, an asset is the basic unit of work — a work item — in the Integrated Content Review workflow.
Multiple levels of project nesting are supported.
Assets are actively managed through review cycles and drive all statuses in the campaign. For example, if an asset is late, the status of the parent campaign automatically becomes red. If all the constituent assets of a campaign are on time or green, the status of the campaign is green. Therefore, the status of a campaign is derived bottom-up instead of top-down.
Team member inheritance
Teams are built in a bottom-up fashion. Team members at any level in the campaign hierarchy include team members from lower levels. In other words, a campaign includes all members of a project. A project, in turn, includes all members of the assets within it.
Additionally, at any level in the campaign, a new member can be added directly to the team list. These new members have no responsibilities towards the campaign, but they receive notifications when statuses change. They also get access to the solution interface so that they can proactively see how the campaign is progressing.
For background information, you can refer to the Integrated Content Review Solution Guide.
Setting up the ICR development environment
0The Integrated Content Review solution ships with a solution interface and building blocks that you can customize as per your organization’s requirements. Before you set out to customize these components, you must first set up your development environment. Setting up the ICR development environment involves the following broad steps:
- Set up prerequisites
- Locate the solution interface and required dependencies
- Understand available projects
- Set up available projects in Flash Builder
- Set up Java projects in Eclipse
- Build and deploy the solution interface
For detailed information about each of these steps, refer to this PDF document (download).
Getting started with Adobe Customer Experience Solutions
0Adobe Customer Experience Solutions help create, manage, and deliver high-impact, personalized interactions that captivate customers and extend brand values across digital channels. Powered by the Adobe Digital Enterprise Platform (ADEP), these solutions include rich enterprise applications and friendly user interfaces.
To understand Adobe’s Customer Experience Management philosophy and roadmap, view this great interview by Ben Watson, Adobe’s principal customer experience strategist.
Ben talks about Customer Experience Solutions as being integral to the manage part of Adobe’s becoming a make, manage, and measure brand.
So ultimately, we are becoming the make, manage and measure brand, as I think about it, in the enterprise. While we are probably still best known for ‘make’, in terms of Photoshop, Illustrator – our design tools – Acrobat for making documents, Flash for making multimedia presentations on the web or for delivering and making applications, and delivering an actual interactive application. I would argue that in the web space we are pretty well known from a measuring perspective as well. The acquisition of Omniture a few years has grown into the Adobe Online Marketing Suite, and we have a strong set of tools there around, not just measurement of web activity, but now measurement of social activity analytics that are relative to the communities you might be forming at an enterprise, or also your work that you do with third party communities, like the major social networks, etc.
Here in the middle are these set of technologies that I am focused on which are ultimately the management. By management I mean web content management, business process management and rolling all of this up under the umbrella of customer experience management.
You can read the transcript of the interview here.
While you’re reading up more and getting started, here are a few other resources you’ll find helpful:
List of recent LiveCycle Quick Fixes
0For a list of Quick Fixes available for Adobe LiveCycle ES2, ES2 SP1, ES2 SP2, and ES2.5, refer to this knowledgebase article. The Quick Fix list is categorized by version and LiveCycle components.
Once you’ve identified a Quick Fix that you want to apply, please get in touch with Adobe Enterprise Support for further details.
Access custom Microsoft Office properties using LiveCycle services
0Marcel van Espen, over at the Dr Flex and Dr LiveCycle blog, explains how you can create a LiveCycle process to access custom Office properties. His blog post also includes a useful example.
“Within LiveCycle Workbench ES, one of the services in the common category that you can use is ‘Export XMP’. This service will extract all the available metadata from a PDF document. If you have converted a MS-Office document to a PDF document, you will be surprised what metadata is also converted. All these properties now become accessible.”
Read the complete post here.
Video demo: Building a corporate Twitter solution using LiveCycle and AIR
0In a community blog post, Marcel van Espen from the Adobe presales team demonstrates how you can use LiveCycle and AIR to build a Twitter solution for your organization.
… you can use LiveCycle to build a process and an AIR application to publish tweets to a corporate Twitter account, where you have control on what’s published or not. Part 1 focuses on building the client with Flash Builder 4 with the LC Service Discovery plugin. In part 2 you will see how to archive all tweets in a PDF/A format within LiveCycle Content Services.
Part 1
Part 2
Content Services: WebSphere stops responding when many concurrent threads are running
1When the storeContent operation for Content Services 9 is invoked with more than 30 threads, the WebSphere application server may stop responding.
Follow these steps to resolve the issue:
- In WebSphere Administrative Console, click Servers > Server Types > WebSphere application servers and then click a server name.
- In the right pane, click Thread pools under Additional Properties.
- Click WebContainer and, on the Configuration page, increase the value of the Maximum Size field by double the number of threads that you need to run. For example, increase the value of the Maximum Size field by 80 if you want to run 40 threads.
- Click Apply or OK.
- Click Save directly to the master configuration.
- Restart the WebSphere application server.

Integrated Content Review solution user scenarios
0The Integrated Content Review solution enables enterprises to streamline the planning, creation, review, approval, and archiving of assets used in digital marketing campaigns. The solution includes a solution interface and the Adobe Creative Suite Task List Extension for Integrated Content Review.
Using the solution interface, you can manage assets through creation, review, and approval workflows. The Creative Suite Task List extension lets creative professionals submit artifacts for review and receive comments and approval from right within Adobe Illustrator, InDesign, and Photoshop.
The infographic below captures the ICR workflow and user scenarios, together with the roles/personas involved at each step. (Click the image to view it full-size).
For descriptions of ICR roles/personas and user scenarios, see this chapter in the Integrated Content Review 10.0 Solution Guide.
For further information, you can refer to the following resources: