Project and team hierarchy in ICR
0The campaign is the highest layer in the Integrated Content Review object hierarchy. The project is the second layer in the object hierarchy and the asset is the third layer. In fact, an asset is the basic unit of work — a work item — in the Integrated Content Review workflow.
Multiple levels of project nesting are supported.
Assets are actively managed through review cycles and drive all statuses in the campaign. For example, if an asset is late, the status of the parent campaign automatically becomes red. If all the constituent assets of a campaign are on time or green, the status of the campaign is green. Therefore, the status of a campaign is derived bottom-up instead of top-down.
Team member inheritance
Teams are built in a bottom-up fashion. Team members at any level in the campaign hierarchy include team members from lower levels. In other words, a campaign includes all members of a project. A project, in turn, includes all members of the assets within it.
Additionally, at any level in the campaign, a new member can be added directly to the team list. These new members have no responsibilities towards the campaign, but they receive notifications when statuses change. They also get access to the solution interface so that they can proactively see how the campaign is progressing.
For background information, you can refer to the Integrated Content Review Solution Guide.
Setting up the ICR development environment
0The Integrated Content Review solution ships with a solution interface and building blocks that you can customize as per your organization’s requirements. Before you set out to customize these components, you must first set up your development environment. Setting up the ICR development environment involves the following broad steps:
- Set up prerequisites
- Locate the solution interface and required dependencies
- Understand available projects
- Set up available projects in Flash Builder
- Set up Java projects in Eclipse
- Build and deploy the solution interface
For detailed information about each of these steps, refer to this PDF document (download).
Getting started with Adobe Customer Experience Solutions
0Adobe Customer Experience Solutions help create, manage, and deliver high-impact, personalized interactions that captivate customers and extend brand values across digital channels. Powered by the Adobe Digital Enterprise Platform (ADEP), these solutions include rich enterprise applications and friendly user interfaces.
To understand Adobe’s Customer Experience Management philosophy and roadmap, view this great interview by Ben Watson, Adobe’s principal customer experience strategist.
Ben talks about Customer Experience Solutions as being integral to the manage part of Adobe’s becoming a make, manage, and measure brand.
So ultimately, we are becoming the make, manage and measure brand, as I think about it, in the enterprise. While we are probably still best known for ‘make’, in terms of Photoshop, Illustrator – our design tools – Acrobat for making documents, Flash for making multimedia presentations on the web or for delivering and making applications, and delivering an actual interactive application. I would argue that in the web space we are pretty well known from a measuring perspective as well. The acquisition of Omniture a few years has grown into the Adobe Online Marketing Suite, and we have a strong set of tools there around, not just measurement of web activity, but now measurement of social activity analytics that are relative to the communities you might be forming at an enterprise, or also your work that you do with third party communities, like the major social networks, etc.
Here in the middle are these set of technologies that I am focused on which are ultimately the management. By management I mean web content management, business process management and rolling all of this up under the umbrella of customer experience management.
You can read the transcript of the interview here.
While you’re reading up more and getting started, here are a few other resources you’ll find helpful:
List of recent LiveCycle Quick Fixes
0For a list of Quick Fixes available for Adobe LiveCycle ES2, ES2 SP1, ES2 SP2, and ES2.5, refer to this knowledgebase article. The Quick Fix list is categorized by version and LiveCycle components.
Once you’ve identified a Quick Fix that you want to apply, please get in touch with Adobe Enterprise Support for further details.
Captivate Getting Started: Create awesome demo videos in a Flash!
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If you haven’t already caught the wind, Adobe Captivate Getting Started is a multimedia series of articles, tutorials, and instructional videos that put you on the path to accelerated Cp learning. The series includes:
- 100 short articles/tutorials that would help you get started with Adobe Captivate features
- 30+ videos and demonstration that explain the procedures to perform the tasks
Yup, we didn’t mistype those numbers — 100 and 30!
The Getting Started series is workflow-based. You, the user, are guided step-by-step to create and publish projects using Cp. The workflows are categorized as Basic, Intermediate, and Advanced, keeping in mind users at different skill levels.
For example, a Basic user is presented with a simple workflow with four quick steps to create a sample demo. An Advanced user begins a notch higher — learning how to design and set-up a video-publication process, and then creating final, professional-quality video output.
Wondering where to begin? Use the table below to determine your existing expertise level and jump right in.
So, get started right away!
If you know other resources that will help, add the links as comments below.
Access custom Microsoft Office properties using LiveCycle services
0Marcel van Espen, over at the Dr Flex and Dr LiveCycle blog, explains how you can create a LiveCycle process to access custom Office properties. His blog post also includes a useful example.
“Within LiveCycle Workbench ES, one of the services in the common category that you can use is ‘Export XMP’. This service will extract all the available metadata from a PDF document. If you have converted a MS-Office document to a PDF document, you will be surprised what metadata is also converted. All these properties now become accessible.”
Read the complete post here.
Join me at STC Summit 2011
0I’m excited to share that I’ll be part of STC Summit 2011, presenting the following two sessions:
- Adobe Community Help, a case study (Tuesday, May 17, 1-2 pm)
- Localizing Images: Cultural Aspects and Visual Metaphors (Tuesday, May 17, 4-5 pm)
A session summary for the second session is available from the STC Learning Center. If you want to read it right away, download the PDF from this URL.
I look forward to meeting you at the Summit!
Video demo: Building a corporate Twitter solution using LiveCycle and AIR
0In a community blog post, Marcel van Espen from the Adobe presales team demonstrates how you can use LiveCycle and AIR to build a Twitter solution for your organization.
… you can use LiveCycle to build a process and an AIR application to publish tweets to a corporate Twitter account, where you have control on what’s published or not. Part 1 focuses on building the client with Flash Builder 4 with the LC Service Discovery plugin. In part 2 you will see how to archive all tweets in a PDF/A format within LiveCycle Content Services.
Part 1
Part 2

Integrated Content Review solution user scenarios
0The Integrated Content Review solution enables enterprises to streamline the planning, creation, review, approval, and archiving of assets used in digital marketing campaigns. The solution includes a solution interface and the Adobe Creative Suite Task List Extension for Integrated Content Review.
Using the solution interface, you can manage assets through creation, review, and approval workflows. The Creative Suite Task List extension lets creative professionals submit artifacts for review and receive comments and approval from right within Adobe Illustrator, InDesign, and Photoshop.
The infographic below captures the ICR workflow and user scenarios, together with the roles/personas involved at each step. (Click the image to view it full-size).
For descriptions of ICR roles/personas and user scenarios, see this chapter in the Integrated Content Review 10.0 Solution Guide.
For further information, you can refer to the following resources: