Adobe has announced the general availability of CQ Cloud Manager, Software-as-a-Service (SaaS) that enables reduced time and costs for provisioning, managing, and metering Web Experience Management (WEM) solutions supporting digital marketing initiatives. Cloud Manager takes advantage of cloud computing technology, such the Amazon Web Services (AWS) public cloud, to start up CQ clusters quickly and consistently.
Using CQ Cloud Manager, Digital Marketing organizations can provision and deploy instances of their Web environment without having to procure hardware or pay large upfront costs. This ease of provisioning allows enterprises to rapidly engage customers, drive market shares, and focus on innovation.
The infographic below captures the overall CQ Cloud Manager framework:
Sometimes, you may want to create Correspondence Management solution assets that contain special characters in their names. To do so, you must first define the list of special characters that you want to use in the tbxeditor-config XML file.
Follow these steps:
Log in to the CRX console at http://<servername>:<port>/crx/de/index.jsp as an admin. The default admin credentials are admin/admin.
Edit the content/cm/tbxeditor-config.xml file.
Enter the special characters within the customAssetNameCharset tag. For example, to enable the French character set, enter the special characters À, Î , Ù, etc within the tag.
Save the XML file.
Now, to use any character in the Editor Properties dialog, enter Alt + <ASCII value of the special character>.
We’ve added a brand new section to the Installing the Correspondence Management Developer’s Guide explaining how you can set up author-instance clustering for Correspondence Management.
When the Correspondence Management solution is deployed, the author instance runs on the same server as LiveCycle ES3. However, setting up the LiveCycle cluster doesn’t automatically configure the Correspondence Management author-instance cluster. You must set up this cluster manually.
Author-instance clustering has no dependency on LiveCycle clustering. The LiveCycle cluster acts as a backend system for author instance clustering when LiveCycle is integrated with the Correspondence Management solution. The shared nothing mode of clustering is supported for Correspondence Management.
Over at the Experience Delivers blog, Pierre Tager – Adobe Group Product Manager for Enterprise Cloud – talks about Cloud Manager, an innovative cloud service enabling reduced time and costs for provisioning, managing, and metering Web Experience Management (WEM) solutions supporting digital marketing initiatives.
In an era where enterprises are facing ever-growing competition, digital marketers are demanding to accelerate their go-to-market strategy to build their brand, while creating demand and increasing reach for their products. As marketers, you’ve all been there: Great marketing campaign idea. Check. Social Community. Check. Implementation time…hmm. That’s where it falls flat. How many times have marketing initiatives been held up due to the time it takes to negotiate and buy software? Provision IT resources? Download, install and configure? Fellow marketers, wait no more! Adobe is bringing it all together with a new technology, that combines the best Web platform and modern cloud computing. Introducing Adobe CQ Cloud Manager, designed to help marketers accelerate time to market and provide competitive differentiation in today’s ever-changing digital landscape.
Adobe has just released LeanPrint, an enterprise-class, software-only printing solution that dramatically reduces printing costs by using an innovative method to redo the layout of documents while printing from popular applications and browsers.
Adobe LeanPrint also lets you track print jobs and costs, and analyze paper and toner savings arising from LeanPrint usage at the document, user, and organization levels.
Adobe LeanPrint is printing software that reduces costs by implementing patent-pending technologies from Adobe that automatically fine-tune formatting, colors and layout regardless of the printing device — inkjet or laser, personal or networked printer. LeanPrint provides plug-ins to common desktop applications such as Adobe Acrobat®, Adobe Reader®, Microsoft® Excel®, Microsoft Word and common browsers that typically account for the majority of printing in the enterprise and home. LeanPrint allows final output to be shown before the user sends the document to the printer ensuring visual assurance of a streamlined execution.
While other solutions aim to reduce the environmental impact by setting printing quotas or routing to a specific printer, LeanPrint takes a different approach by using less pages in Super Saver mode and providing a Toner Saver option to create smarter, less toner-heavy prints. With LeanPrint software, customers can easily choose settings to obtain a clear picture of the savings for each print job within the print preview and quantify the amount of paper and toner being used. With My Savings, savings achieved over days, months and years from within LeanPrint can be conveniently monitored and tracked, providing an incentive to save.
The Integrated Content Review solution ships with a solution interface and building blocks that you can customize as per your organization’s requirements. Before you set out to customize these components, you must first set up your development environment. Setting up the ICR development environment involves the following broad steps:
Set up prerequisites
Locate the solution interface and required dependencies
The Integrated Content Review solution enables enterprises to streamline the planning, creation, review, approval, and archiving of assets used in digital marketing campaigns. The solution includes a solution interface and the Adobe Creative Suite Task List Extension for Integrated Content Review.
Using the solution interface, you can manage assets through creation, review, and approval workflows. The Creative Suite Task List extension lets creative professionals submit artifacts for review and receive comments and approval from right within Adobe Illustrator, InDesign, and Photoshop.
The infographic below captures the ICR workflow and user scenarios, together with the roles/personas involved at each step. (Click the image to view it full-size).
For descriptions of ICR roles/personas and user scenarios, see this chapter in the Integrated Content Review 10.0 Solution Guide.
For further information, you can refer to the following resources:
Adobe Customer Experience Solutions help create, manage, and deliver high-impact, personalized interactions that captivate customers and extend brand values across digital channels. Powered by the Adobe Digital Enterprise Platform (ADEP), these solutions include rich enterprise applications and friendly user interfaces.
To understand Adobe’s Customer Experience Management philosophy and roadmap, view this great interview by Ben Watson, Adobe’s principal customer experience strategist.
Ben talks about Customer Experience Solutions as being integral to the manage part of Adobe’s becoming a make, manage, and measure brand.
So ultimately, we are becoming the make, manage and measure brand, as I think about it, in the enterprise. While we are probably still best known for ‘make’, in terms of Photoshop, Illustrator – our design tools – Acrobat for making documents, Flash for making multimedia presentations on the web or for delivering and making applications, and delivering an actual interactive application. I would argue that in the web space we are pretty well known from a measuring perspective as well. The acquisition of Omniture a few years has grown into the Adobe Online Marketing Suite, and we have a strong set of tools there around, not just measurement of web activity, but now measurement of social activity analytics that are relative to the communities you might be forming at an enterprise, or also your work that you do with third party communities, like the major social networks, etc.
Here in the middle are these set of technologies that I am focused on which are ultimately the management. By management I mean web content management, business process management and rolling all of this up under the umbrella of customer experience management.