New FrameMaker user’s guide: sliced, diced, and enhanced

v2_fm_iconOver the years, many of you from the FrameMaker community shared rich feedback on the content and structure of the FrameMaker user’s guide. We’ve been listening and we’ve spent several busy months acting on the feedback to create an improved user’s guide that meets your content requirements better.

So, what exactly has changed? As we analyzed your feedback, some key themes emerged:

  • Content organization: FrameMaker is a powerful product packed with rich functionality. However, not all users use all of its functionality all the time. While improving the guide, we made a conscious attempt to minimize scattering of information and keep content around related features together. For example, information about using structured authoring features forms two neat chapters in the new user’s guide. This information was spread across several chapters in the earlier user’s guide.
  • Workflow-based approach: The new user’s guide makes it easier for you to just get things done. We’ve tried to step into your shoes and figure out what information you’d need and in what order. That you’d shared useful feedback over the years made our job a lot easier. So, whether it’s managing graphics or single-sourcing content, we walk you through relevant concepts and tasks in an order congruent with FrameMaker workflows. With apologies to Coleridge, might we say, the best content in the best order?
  • Responsive content experience: Content experience is two words—content and experience. We know you’re connected 24/7 and that you access instructional content on your devices. On your desktop, the new FrameMaker user’s guide opens in a little content viewer app of its own. When you access the content on a smaller screen, it is displayed in a responsive layout, ensuring a seamless content experience.

    Viewing the new FrameMaker user’s guide on a smartphone

  • Visual treatment: Wherever possible, we’ve tried to pull down the wall of words that traditional documentation is. So, as you glance through the new user’s guide, expect to see visuals and illustrations that help demystify a complex concept or task. Not sure how you can publish across multiple channels? Well, see it for yourself.
  • Discoverability: You turn to the user’s guide trying to find answers to questions that are blocking your everyday work. That’s why we kept titles in the new user’s guide crisp and the content search-friendly. So, whether you search on Adobe.com or Google, you can expect to find a useful Help article that helps you get back to your work as quickly as possible.
  • Resource ecosystem: We want the new user’s guide to be more than just your first stop for information on everything FrameMaker. We want it to be also the launchpad that propels you to other, often advanced, sources of information on the web. Hop right over to the appendix at the end to view a list of select FrameMaker resources. We promise to keep the list updated as more resources become available.

What we place in your hands today is just the version one of the improved user’s guide. Your feedback has helped us get it to this stage, and your feedback will be pivotal as we try to refine it even further. Keep the wishlists coming; we’re making a careful note of them.

And now that we’ve said enough, here are the links to the new guide:

HTML: http://help.adobe.com/en_US/FrameMaker/12.0/Help/Using/index.html
PDF: http://help.adobe.com/en_US/FrameMaker/12.0/Help/using-framemaker-12.pdf

Happy reading!

CQ Cloud Manager August 2012 version released…

The August monthly release of Adobe CQ Cloud Manager is now out! Here is a quick summary of the new features/enhancements in this version:

  • You can (optionally) encrypt scheduled and on-demand backups of CQ clouds hosted on Amazon EC2
  • Support for managed and unmanaged Rackspace accounts across 4 regions/data centers (DFW, DFW2, ORD, and UK)
  • Support for SSH access to CQ clouds hosted on Rackspace
  • Increased JVM memory configuration based on instance sizes for both Amazon EC2 and Rackspace
  • Better categorization of Packages
  • Several bug fixes and UI enhancements

For more information and list of known issues, refer to the documentation.

CQ Cloud Manager July 2012 version released!

The July release of Adobe CQ Cloud Manager is now out! This version rolls out the following new features/enhancements:

  • Full support for Rackspace Cloud Hosting (backup, scale, and delete CQ clouds)
  • Scale Publish tiers with auto-replication
  • Support for 7 Amazon Web Services (AWS) regions and 4 instance types
  • You can now remove CQ clouds with backups
  • Some UI enhancements

Refer to the documentation for more information.

Viewing CQ server logs for a system hosted on Cloud Manager…

To understand how you can view logs for a CQ Cloud Manager authoring server, look no further than this useful forum topic.

For more top issues and FAQ related to Adobe CQ Cloud Manager, see this documentation article.

Cloud Manager: How are Pause and Stop operations different?

When you pause a cloud, the cloud provider doesn’t charge for CPU cycles anymore. However, you are still charged for the allocated storage (for example, Amazon EBS volumes). Paused clouds are displayed in the Clouds dashboard with a yellow status.

However, when you stop a cloud, no memory, EBS storage, or instances remain allocated to it anymore. However, online backups for the stopped cloud are still retained and can be restored. The cloud provider continues to charge for the saved online backups. Stopped clouds are displayed in the Clouds dashboard with a red status.

For more FAQ related to Cloud Manager, refer to this documentation topic or consult this forum.

What’s new in Cloud Manager 1.1

Adobe has just released Cloud Manager 1.1, an enhanced version of the SaaS offering that enables reduced time and costs for provisioning, managing, and metering Web Experience Management (WEM) solutions for digital marketing initiatives. This new version rolls out the following major enhancements:

  • Rackspace support: In addition to Amazon EC2, Cloud Manager 1.1 now supports Rackspace Cloud Hosting.
  • Enhanced cloud deletion: You can now delete CQ clouds even if they have online backups. You can also remove failed or inconsistent clouds from the Clouds dashboard.
  • Numerous other bug fixes and improvements…

For more information about using Cloud Manager, refer to the documentation. If you have a question, post it on Adobe forums.

CQ Cloud Manager is here!

Adobe has announced the general availability of CQ Cloud Manager, Software-as-a-Service (SaaS) that enables reduced time and costs for provisioning, managing, and metering Web Experience Management (WEM) solutions supporting digital marketing initiatives. Cloud Manager takes advantage of cloud computing technology, such the Amazon Web Services (AWS) public cloud, to start up CQ clusters quickly and consistently.

Using CQ Cloud Manager, Digital Marketing organizations can provision and deploy instances of their Web environment without having to procure hardware or pay large upfront costs. This ease of provisioning allows enterprises to rapidly engage customers, drive market shares, and focus on innovation.

The infographic below captures the overall CQ Cloud Manager framework:

 

To know more about Cloud Manager or to learn how to use it, refer to the documentation.