Adobe LeanPrint is here!

Adobe has just released LeanPrint, an enterprise-class, software-only printing solution that dramatically reduces printing costs by using an innovative method to redo the layout of documents while printing from popular applications and browsers.

Adobe LeanPrint also lets you track print jobs and costs, and analyze paper and toner savings arising from LeanPrint usage at the document, user, and organization levels.

Here’s an excerpt from an Adobe blog post:

Adobe LeanPrint is printing software that reduces costs by implementing patent-pending technologies from Adobe that automatically fine-tune formatting, colors and layout regardless of the printing device — inkjet or laser, personal or networked printer. LeanPrint provides plug-ins to common desktop applications such as Adobe Acrobat®, Adobe Reader®, Microsoft® Excel®, Microsoft Word and common browsers that typically account for the majority of printing in the enterprise and home. LeanPrint allows final output to be shown before the user sends the document to the printer ensuring visual assurance of a streamlined execution.

While other solutions aim to reduce the environmental impact by setting printing quotas or routing to a specific printer, LeanPrint takes a different approach by using less pages in Super Saver mode and providing a Toner Saver option to create smarter, less toner-heavy prints. With LeanPrint software, customers can easily choose settings to obtain a clear picture of the savings for each print job within the print preview and quantify the amount of paper and toner being used. With My Savings, savings achieved over days, months and years from within LeanPrint can be conveniently monitored and tracked, providing an incentive to save.

Some useful resources

Integrated Content Review solution user scenarios

The Integrated Content Review solution enables enterprises to streamline the planning, creation, review, approval, and archiving of assets used in digital marketing campaigns. The solution includes a solution interface and the Adobe Creative Suite Task List Extension for Integrated Content Review.

Using the solution interface, you can manage assets through creation, review, and approval workflows. The Creative Suite Task List extension lets creative professionals submit artifacts for review and receive comments and approval from right within Adobe Illustrator, InDesign, and Photoshop.

The infographic below captures the ICR workflow and user scenarios, together with the roles/personas involved at each step. (Click the image to view it full-size).

For descriptions of ICR roles/personas and user scenarios, see this chapter in the Integrated Content Review 10.0 Solution Guide.

For further information, you can refer to the following resources:

RoboHelp Server: An introduction

As technical communicators, one of our key responsibilities is to optimize the value of the user-assistance content that we deliver. What defines the value of content? I focus on the following key indicators:

  • The topics should be search-optimized and populated with the right keywords. Users should be able to reach the right topics when they search using the relevant keywords (if not close to relevant keywords!).
  • Once users reach a topic, they should be able to quickly find answers to the most pertinent questions that they have in that product area.
  • Based on the Web traffic details for a topic, key documentation areas must be identified and optimized.

For optimizing content in alignment with these indicators, we need specific information about our users’ content access patterns. This is where RoboHelp Server proves valuable as a powerful application for hosting, tracking, and managing RoboHelp output in multiple formats.

The many reports that RoboHelp Server provides help identify how users navigate user-assistance content and the product areas where this content needs to be strengthened:

  • Search Terms with No Results: Search terms that returned no results and the number of times users searched for them
  • Frequently Searched Terms: Frequently-searched keywords and how many times users searched for them
  • Frequently Accessed CSH: Frequently-accessed context-sensitive Help topics and how many times they are accessed. The report is arranged by the context IDs of the CSH topics.
  • Frequently Viewed Topics: Report on Topics that end users view most often
  • Usage Statistics: Chronological graphical report of the number of hits to the Help system as a whole. Pages searched for and not opened reflect in this list. The usage statistics report has three additional tabs:
  • Page Views: Number of pages viewed over a given window of time. The window of time is determined by the labels along the X axis.
  • Pages Per Visit: Number of pages viewed per visit. Every instance when a user opens the project is considered as a separate visit. Visits from different Web browsers are counted separately.
    • Browser: Comparative data about the Web browsers in which users viewed the Help content
    • OS: Comparative data about the operating systems on which users viewed the Help content
  • Search Trends: The percentage of search terms that returned no results. The detailed view of this report gives the total number of search terms and how many of them returned results/no results.
  • Help System Errors: Error messages encountered by the current logged-in user

Ankur Jain, Adobe’s product manager for RoboHelp, shares his perspective of the business relevance of these reports in an excellent blog post titled, Create What They Want to Read.

For the while, I’ll leave you with some other insightful community content for RoboHelp Server:

Explore these links and do come back later for more information and tips. Happy reading!