What is Correspondence Management : Procedures established for systematic dispatch, receipt,filing, storage, retrieval, and disposition of communicationrecords. (source www.businessdictionary.com)
The Customer Communications Correspondence Management Solution (part of Adobe Digital Enterprise Platform ) streamlines personalized correspondence creation and management. It is an enterprise software for B2C , B2B , G2C applications. It can be used in wide array of industry sectors like BFSI and Government.
Correspondence Management Solution helps businesses & Governments meet all their correspondence management needs , both System generated correspondence like payment reminders , trade confirmations etc.,. and User Generated Correspondence like insurance policy , welcome kits etc.,.
It centralizes and manages the creation , assembly and delivery of correspondence, It helps organizations
- Create personalized & tailored communications from predefined content to templates
- Mitigate compliance and regulatory risk through usage of pre-approved content
- Decrease IT dependency – Business users can create and manage correspondence templates, speeding up process significantly