Posts tagged "Adobe"

Adobe Analytics Segment Comparison Tool

Digital Marketing organizations have access to a plethora of data which is growing at a faster rate than ever before. Digital Marketers have tools to segment their customers or visitors based on their geography , demography, and behavior etc., but it is still a challenging task to easily compare the performance of one segment of customers with another.

Adobe Analytics introduced a new powerful Segment Comparison tool in Analysis Workspace in Summer 2016 release (i.e on June 16, 2016) for Analysis Workspace users to easily compare the performance of one segment of customers with another. This functionality was made available to all Analytics Standard and above licensed customers.

For more information about this feature , go through Adobe Marketing Cloud Help Documentation

For a quick understanding of what this feature offers, there is a short video demonstration by Adobe’s Product Management posted on our Adobe Analytics YouTube Channel

Most of the customers have already started using this feature and providing us their valuable feedback.

 

–Santosh Nangunoori

https://www.santoshnangunoori.com

Adobe Analytics – Reports & Analytics Access Group

In recent past, there have been an increasing number of requests from customers to provide a way so that they can restrict non-admin users to just use Analysis Workspace and they do not have to go through the complexity of searching for hundreds of pre-canned reports provided in Reports section.

We have introduced a new group Reports & Analytics Access in Summer 2016 release. Any non-admin user who is part of this group can access Reports section and all the pre-canned reports available under it. Admin users can remove a specific user from this group in order to restrict that user to just Analysis Workspace.

Example :

admin user Alice would like to restrict non-admin user Bob to not have access to Reports section

Steps :

  • Log on to Reports & Analytics as Alice
  • Go to Admin > User Management
  • Switch to Groups tab
  • Search for Reports & Analytics Access Group (This would be a pre-defined type of group)
  • Click Edit on this group
  • Search for Bob in the group members
  • Select Bob , Click Remove and Click Save Group [Now Bob will not be able to view Reports section and all reports under it are not available to Bob]

 

Reports & Analytics Access Group

Reports & Analytics Access Group

 

RnA Access Group Membership

RnA Access Group Membership

Ben Gaines (Senior Product Manager, Adobe Analytics) has demonstrated this functionality in a short 3.5 minutes video on Adobe Analytics YouTube Channel

 

 

–Santosh

https://about.me/nskumar

 

Analysis Workspace – Venn Visualization

We are on a continuous journey to enhance and enrich the capabilities of Analysis Workspace.

Visualization library of Analysis Workspace has been growing pretty fast and we are introducing a new Venn diagram visualization in Summer 2016 release.

We already have sixteen visualizations so far and with the addition of Venn, the total number of visualizations in Analysis Workspace would reach seventeen.

A Venn diagram is a diagram using shapes (usually circles) to represent sets, with the position and overlap of the circles indicating the relationships between the sets.

Using Venn visualization an Analyst using Analysis workspace can correlate and see the overlap of various segments.

Some screen captures that depict usage of Venn viz

Venn Visualization

Venn Visualization

 

Venn Viz Segment Overlap

Venn Viz Segment Overlap

 

Venn Viz Overlap Count

Venn Viz Overlap Count

Ben Gaines (Senior Product Manager, Adobe Analytics) has demonstrated the functionality and usage of Venn visualization in a short 2.5 minutes video on Adobe Analytics YouTube Channel

Analysis Workspace – Blank Panel

A capability to add a Blank Panel in the workspace is introduced in Summer 2016 release. Analysts who start off many new projects during their exploration process might want to start everything from scratch and a clean state, now they can Go to Panels panel and drag n drop new blank panel on to Workspace canvas area.

Any visualization out of the seventeen visualizations that we support in Analysis workspace as of now can be dragged and dropped onto the blank panel.

When any visualization other than Freeform Table , Cohort Table, Text, and Venn are dragged and dropped onto Blank Panel a Freeform Table visualization is automatically added because those visualizations need data from a linked Freeform table in order to display graphs and charts on visualization pod

Blank Panel

Blank Panel

 

–Santosh

https://about.me/nskumar

Adobe Analytics – Updated Menu items in Analysis Workspace

An increasing number of features are getting added to Adobe Analytics Analysis workspace at a rapid pace. It was appropriate for us to update the current Analysis workspace user interactions metaphor of using actions toolbar on the top of Analysis Workspace to a smart pull-down navigation menu metaphor which is a representative of most of the popular applications that computer users interact with.

In Summer 2016 release , there are three noticeable UI changes in Analysis Workspace :

  1. Action buttons on top area of Analysis workspace are now made available as smart pull down menu items
  2. Components panel and Visualizations panel on the top are now available on left-hand rail
  3. A new panels panel has been introduced. An analysis workspace user can drag and drop one of the panels (blank , freeform & Segment Comparison) on to a new project or existing project.

For Analysis workspace power users who spend most of their time in the workspace and are more comfortable using short cuts, we have ensured that there is no change in the functionality of shortcut keys and all the shortcuts before Summer 2016 release would continue to work with same behavior after Summer 2016 release.

Full list of shortcuts before summer release and after summer release are listed in the screenshot below :

Analysis Workspace shortcuts

Analysis Workspace shortcuts

Analysis Workspace UI before and after Summer 2016 release are depicted in screenshots below :

Action Tool bar

Action Toolbar Before Summer 2016

 

Menu Items After Summer 2016

Menu Items After Summer 2016

Full list of latest shortcut keys is available on Marketing Cloud Documentation

For a quick tour of all these changes watch this two-minute video posted by Ben Gaines (Senior Product Manager, Adobe Analytics) on Adobe Analytics YouTube Channel

 

Santosh

https://about.me/nskumar

 

LiveCycle Home

There are numerous end user or administrator user web UIs for LiveCycle Enterprise suite  :

  • Correspondence Management Solution
  • Forms Manager
  • Workspace (Flex & HTML)
  • Reader Extensions
  • PDFG
  • Rights Management
  • Process Reporting

An administrator works with many of these web UIs and it is little difficult for administrator to remember the URLs for all these applications and prior to ES4 SP1 there was no single place for a specific user to see what all LC applications that particular user has access to.

In LiveCycle ES4 SP1 we have introduced LiveCycle Home or LiveCycle landing page – which is a single page that displays all the applications that any specific logged in user has access to and can launch those applications from that landing page, SSO is integrated so that the user is not challenged to provide username/password after the first login.

LiveCycle Home sample image :

LiveCycle Home

LiveCycle Home

One can log on to LiveCycle Home by hitting any of the following URLs :

  • http://servernameoripaddress:serverport/lc
  • http://servernameoripaddress:serverport/lc/home
  •  http://servernameoripaddress:serverport/lc/welcome

 

This page can also be customized to add URLs to any other applications that are integrated with LiveCycle

 

There are some self service options for learning (links to help resources) , LiveCycle Communities (Forums & blogs) , TroubleShooting (System Info Service) and link to support (to raise any product issues or contact support for help)

Note : This functionality will be available to only those users of LiveCycle who use CRX based components like Forms Manager or Correspondence Manager.

 

For more information about LiveCycle Home go through documentation on Adobe’s help

 

Content Services clear cache and index check

This blog is relevant to all LiveCycle Content Services customers who are using CS directly or might be using applications that use CS (like CM 2.5 or customized Workspace to use CS in background).

In case if you see any inconsistency in search results of the assets that are stored in Content Services then you may follow below steps to troubleshoot that issue.

I would recommend performing these on development and test environments and not on production system. These steps do not cause any side effects but it is advised to perform these in assistance with LiveCycle support if you are doing it on production systems ( just to avoid any user errors while performing these steps)

One of the reasons for search result inconsistency could be due to cache. Follow the below steps to clear cache and then use your application to check if search results are as expected.

Steps to clean cache :

  1. Log on to http://hostname:port/contentspace as administrator
  2. In the same browser session change the above URL in address bar to http://[hostname]:[port]/contentspace/wcservice/adobe/cms/cleancache/webscript
  3. Hit Enter
  4. You would see a success message after the cache is cleaned
  5. Check the search behavior now from customized workspace UI and/or from CM Manage Assets UI

If the issue still persists , check if the indexes are out of sync

  1. Go to http://hostname:port/contentspace/service/enterprise/admin/indexcheck URL, login as administrator
  2. Click on Check all txn ids (warning: this may take some time)

Note: This operation will take some time and is recommended to be performed when the load on the system is very low (post business hours) or during weekends when no one or not many people are using the system for development or testing.

Also if your development or test  system is cluster, perform these steps on all the nodes separately.

LiveCycle ES4 SP1 (a.k.a Service Pack 1) is now available for download

LiveCycle ES4 SP1 i.e service pack 1 is released and now available for download from Adobe’s Download page It is the first service pack that has been released on top of LiveCycle ES4 which was released in March 2013. This service pack includes numerous features across the product areas, some of those to mention are :

  • LiveCycle Connector for SharePoint 2013   –    LiveCycle connectors now supports integration with SharePoint 2007 , SharePoint 2010 & SharePoint 2013. Till ES4 release only 2007 & 2010 versions of MS SP were supported but many customers have requested us to support SharePoint 2013 as well so we have included that support with SP1 release.
  • MWS Startpoints  – Enterprises can now deploy processes and optionally choose to enable The Mobile Workspace Application now has enhanced UI and now allows users to start processes directly from MWS application.
  • Correspondence Management Solution –  cache functionality is implemented to enhance the performance of correspondence preview and submit. ES4 SP1 has significant performance improvements when compared to ES4. Another major functionality to mention is field and variable validations that have been introduced in create correspondence UI. Organizations can customize CM to include their custom validations as well.
  • LiveCycle Home  –  LiveCycle ES4 SP1 introduces a home page or a landing page for all LiveCycle users which is sort of landing page that displays all the applications that a specific user has access to with their shortcuts for easy accessibility so that one need not remember multiple URLs of various LC applications. User once logged on to LC home can hop to any LC application that he/she has access to without re-entering password via single sign-on
  • Process Reporting  – We have been receiving requests from various customer to provide a UI where they can have an overview of all the processes and tasks that are currently running or which have been completed. This is an all new functionality that has been introduced which gives LC administrators to have valuable business insights in to all the long-lived orchestrations that have been deployed on LiveCycle.

 

The above list is not complete there are numerous other additions like enhanced platform support (Java 7 specifically) , Form Portal integration Package , System Information Service and accessibility reporting.

 

Go to What’s new in ES4 SP1 for a complete list of all the features and enhancements that have been added in ES4 SP1

 

Video highlighting the new features and enhancements in ES4 SP1 (refresh the browser in case you are unable to view the video preview below)

 

Quick and Easy steps to run Author & Publish Systems of Correspondence Management ES4

Steps to setup Correspondence Management system with author and publish instances configured

It’s recommended to perform these steps on your development system where you would like to  have a setup in less amount of time to get started with the application

For stage, UA or prod systems please follow the detailed install & config guides

 

  1. Run LiveCycle installer and complete installation , before running LCM follow as mentioned in next step
  2. Go to <LC_Root_Directory>/jboss/server , create a copy of lc_turnkey under the same folder but with different name .. say lc_publish_turnkey (Publish instance needs a separate JBoss profile so this new profile can be used for publish instance)
  3. Now run LCM and complete the configuration manager – After completing LCM run You will have Author instance of CM up and running , now you need to perform few more steps to have author and publish running on same machine and configured to talk to each other
  4. LCM creates a folder with name crx-repository under <LC_Home_Directory> which is used as a repository for author instance
  5. Create a new folder under <LC_Home_Directory> with name “crx-publish-repository” (without quotes) , Go to <LC_Home_Directory>\configurationManager\export\crx-quickstart and copy install folder along with it’s contents and paste it under <LC_Home_Directory>\crx-publish-repository such that the contents under publish repository would appear like this after pasting the contents <LC_Home_Directory>\crx-publish-repository\install\
  6. Go to <LC_Home_Directory>\configurationManager\export Copy adobe-livecycle-cq-publish.ear file and paste it in <LC_Home_Directory>\jboss\server\lc_publish_turnkey\deploy folder
  7. Start lc_publish_turnkey profile from command prompt using command as “run -c lc_publish_turnkey -Dcom.adobe.livecycle.crx.home=”C:/pathToLCHomeDirectory/crx-publish-repository” -Djboss.service.binding.set=ports-01 -b 0.0.0.0” [o is zero in case you try to copy paste this content]
  8. For the first time start up of publish instance , It takes around ten minutes to completely start as it unpacks packages and creates repository , When the server is up and running You can use following URLs to log on to author and publish systems
  9. Author Manage Assets UI – http://hostname:8080/lc/cm , Publish Manage Assets UI – http://hostname:8180/lc/cm (You can login as default super admin i.e administrator/password – Change the password if needed)
  10. One last setting before you are done – Go to http://authorinstancehostname:8080/lc/etc/replication/agents.author/publish.html  , Login as admin\admin , Click Edit , Go to Transport tab and modify URL to http://localhost:8180/lc/bin/receive?sling:authRequestLogin=1 , Click OK , Click Test Connection and ensure that you see success message

Now you have running Correspondence Management system with author instance running on port 8080 and publish instance running on port 8180

 

Santosh

Adobe LiveCycle ES4 is now GA

 

We have proudly announced the release of LiveCycle ES4 last month and now it is now GA (available to general market via web and physical media)

Adobe LiveCycle ES4 extends the business processes to clients using smart phones or tablets.

 

Watch this five-minute video to check out the major new features available in LiveCycle ES4

(refresh the browser in case you are unable to view the video preview below)

 

LiveCycle ES4 has two new modules – LiveCycle Forms Pro and LiveCycle Forms portal. An all-new PhoneGap based Mobile Workspace app is delivered with ES4.

There are loads of features that are included across the LiveCycle modules. These are new features and also some features which were delivered as CCRs on previous releases.

There are numerous additions to platform matrix. LiveCycle is now supported on AIX 7.1 and RHEL 6 in addition to the list of OSes that we already certified and supported till ES3. ES4 is certified on a new version of Oracle Weblogic application server (12.1.1 ) in addition to all the application servers and specific versions that were certified till ES3. Official support is added for lot of new LDAP servers. Chrome is now in the list of officially certified and supported browsers. Check the platform matrix for the full list.

 

The current version of LiveCycle provides a better ROI (than earlier versions of LiveCycle) to the existing and new customers.The customers who are on earlier LiveCycle releases can quickly contact support and plan for the upgrade. 

 

Links to some important resources:

  1. What’s new in ES4
  2. Full Product Documentation
  3. Install Docs
  4. Platform Matrix
  5. Trial Download site
  6. LiveCycle Forums