You might have noticed it already—when you launch Help from any of your CS4 products, you now have a much wider pool of knowledge to get information from. Earlier, all the information that you could get when you launched Help was from the content created by Adobe. Now, we know it is impossible to have all features, all scenarios, and all conditions documented at the time of release.
Welcome to Community Help.
Starting with CS4, Help launches the Community Help landing page—where you get a one-page view of what’s new, what’s hot, and some selected pickings from the wide variety of content sourced from the user community—that includes you. Take a look at the select video tutorials, blog entries, or see if any of the issues that you faced have a technical resolution posted on Adobe Support site. Needless to say, you can search for any of the content too.
One of the best features that I liked about is that you can effectively enhance the existing Help content on the web page with the commenting feature. You might have noticed that I added a few links to some very useful extensions on Adobe Exchange. So, I added a link to the Fireworks Exchange page for the Inherit Guides extension (http://www.adobe.com/cfusion/exchange/index.cfm?event=extensionDetail&loc=en_us&extid=1333018) on the Help page for adding, editing, and deleting pages: http://help.adobe.com/en_US/Fireworks/10.0_Using/WS4c25cfbb1410b0021e63e3d1152b00db4b-7f82.html
Now, everyone is a Help author!
So, if you have a great web site that contains some valuable tips for Fireworks users, go ahead, and post them as comments at the relevant Help pages. Or, if you have a tip to share, add them as comments. You even get some community points for suggestions and inputs that benefit the community.
And now, there is a cool short web page that lists all the options of Community Help: http://help.adobe.com/en_US/CommunityHelp/
And don’t forget that Fireworks Community Help home page is here: http://www.adobe.com/support/fireworks/