by Sarthak Singhal

Created

May 13, 2009

I am seeing multiple folks reporting the issue of update failing to install on their machines. To get a speedy answer to your queries and a resolution, I would recommend you to follow the thread at Adobe forums linked at http://forums.adobe.com/message/1956471.

The thread is being followed by people from the installer team as well and you can get your queries resolved sooner than on my blog. I try to be active in that forum as well but somewhat get restricted by solving the issues of core product functionality and features.

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COMMENTS

  • By Ares Vista - 4:05 AM on May 16, 2009  

    Thanks for posting. I was having trouble and went to this feed, and they were able to help me! I can’t thank you enough for posting this link!

  • By leo - 10:16 AM on May 19, 2009  

    friend, i have installed the update and thanks to it, fireworks now opens on my pc. too bad it crashes whenever i choose to start a new document or to open an existing one. what should i do?

  • By Sarthak - 1:22 PM on June 30, 2009  

    @leoCan you share the crash log for further investigation.Just upload it at some file share location and share the link here.

  • By Domain Names - 10:33 PM on January 19, 2010  

    Thanks a lot for the info – this has been causing me problems.

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