In the beginning…

We’ll start out with some introductions and let you know who we are and why we’re here. Scratch Disk is the collaborative effort of several Adobe Application Engineers who work with all our desktop applications (and some of our server apps) across the US and Canada. In the coming days you’ll meet the rest of us, but for now we’ll start in Chicago.


Before I joined Adobe in March 2000 I held several positions in graphic design, production, and project management. I started doing book and newspaper design with Aldus PageMaker but quickly got bored with print design and started teaching myself Adobe Photoshop and Macromedia Director. Then I spent about three years doing interface design, audio engineering, and production work for a commercial series of interactive CD-ROMs. I excelled at the project management but struggled to learn Lingo. Before long I realized we could replace most of our Director projects with Web sites so I taught myself HTML and related technologies and rode the DotCom wave. I think I changed jobs three times in as many years.After becoming an Adobe Certified Expert in Photoshop and an Adobe Certified Trainer for Adobe GoLive, I started writing books about Adobe GoLive. Just after that Adobe offered me my dream job and I jumped on board! InDesign 1.0 had just been released at it re-ignited my passion for print design. It felt like I had come full-circle in my design experience.Five and a half years later I’m still loving my work at Adobe. But what exactly does an Application Engineer do? It’s a technical sales position and no two days are alike. Sometimes it’s a pre-sales demo of InDesign and InCopy for a large publishing customer who is switching from Quark XPress. The next day it might be some post-sales troubleshooting with a pro photographer. You might see us at a trade show, a seminar, or a conference. You might read some of our writings in a book, a magazine article, or an Adobe white paper.During all this travel we see a lot of interesting things and we want to share them with you. That’s why we’re here. So, who are you? What do you do? Why are you here?