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September 21, 2009

History...signed with Adobe products: US District Court Judge issues first digitally signed judicial order

For the first time in history, the Honorable John M. Facciola, Magistrate Judge for the U.S. District Court in the District of Columbia, signed a judicial order, not with paper and pen, but with a digital signature!  Press release here.

 

Judge Facciola viewing his just-digitally signed order in Adobe Acrobat.  Courtesy National Notary Association (NNA). 

Talk about setting precedent--while electronic filing has been required for some time, orders are typically printed out, signed, and then re-scanned into systems for filing.  Not until now has there been such a vote of confidence in the legal significance and weight of a digital signature.  By keeping the generation, signing and filing of the order completely electronic, the process is made much more efficient, potentially driving costs down and making the court’s systems work more effectively.  This is the latest example of organizations understanding not only the integrity and authenticity benefits of digital signatures, but the resource savings also.  Remember, it’s not so much the signature event that consumes time and money--it’s the processes around it.

Continue reading "History...signed with Adobe products: US District Court Judge issues first digitally signed judicial order" »

September 14, 2009

Contracts @ the speed of light: Adobe's new Click-to-Accept solution

Recently, Adobe launched its C2A (Click-to-Accept) service, providing partners and customers with the ability to electronically sign certain Adobe agreements without a lengthy approval and review process.  And what’s more, not only was it developed with the cross-functional support of product, information technology and legal teams within Adobe, it’s also based on off-the-shelf Adobe server and client products, including Adobe LiveCycle® ES, Flash, and Adobe Reader®.  We’ve talked in this blog about Adobe’s capabilities to support a wide range of electronic signatures within a single workflow, and here’s a clear example of that in production right here at Adobe.

Continue reading "Contracts @ the speed of light: Adobe's new Click-to-Accept solution" »

August 25, 2009

News from Adobe’s Security Partner Community: VeriSign Joins the Adobe Approved Trust List

Several weeks ago, Adobe launched the Adobe Approved Trust List (AATL), our latest effort at making the use of digital signatures easier through better trust mechanisms.  VeriSign, already a Provider in our flagship trust program Certified Document Services (CDS) through its acquisition of GeoTrust, announced the inclusion of its Non-Federal SSP in the AATL, widening VeriSign's trust foundation in Adobe Acrobat and Reader.

According to Mike Stewart, CIO at the Kansas Secretary of State's office:

As a VeriSign Non-Federal SSP-PKI customer, we are excited to now have the ability to use the certificates we've already issued to digitally sign Adobe documents as part of the AATL program.  VeriSign and Adobe have made it easy to deploy and use.

Adobe is excited too!  VeriSign, along with other AATL charter Members and CDS Providers, is improving the capability for today's agile enterprises and organizations to use digital signatures and bring cost efficiencies, integrity, and non-repudiation to more document workflows.

For more information on the Adobe Approved Trust List, please visit our website.


To learn more about Adobe’s security partner ecosystem, visit the Adobe Security Partner Community!

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February 15, 2009

SC Magazine article: Minding your documents

Do your employees know what "confidential" really means? Do you need an information classification system to better protect your sensitive documents?

Continue reading "SC Magazine article: Minding your documents" »

January 13, 2009

Adobe Secured Customer Showcase: Dr. Robert Wood Dentistry

Read this recent story here in the Joplin Globe about how the Dr. Robert Wood Dentistry practice has transformed itself into a paperless office using Adobe Acrobat Electronic Signatures.

From the article, "Robin Wood can bring up a prescription, sign it electronically, send it directly to a pharmacy’s fax machine, then electronically attach it to the patient’s file. She receives an electronic confirmation via e-mail that the pharmacy received it. "

January 6, 2009

Adobe Secured Customer Showcase: Argentina National Social Security Administration (ANSES)

Read about how the Argentina National Social Security Administration is using Adobe LiveCycle Rights Management ES along with forms based Digital Signatures to secure digital forms in its Systems and Telecommunications Management department. The Adobe security solution ensures confidentiality and integrity for sensitive operational data within the agency and external client information.

Managers use the solution to sign formal regulations in a forms workflow that is routed back to a supervisor for final signature and timestamping. Depending on the type of services being initiatiated within the form itself, Adobe LiveCycle Rights Management then applies the appropriate controls based on a particular security policy.

Read more about this customer here.

December 8, 2008

News from Adobe’s Security Partner Community: Significant GlobalSign Customer Announcements Buoy CDS Program

Since its induction into the Adobe Certified Document Services (CDS) Program, GlobalSign has been very busy working to build a customer base eager to leverage the native trust and assurance that CDS brings to any recipient opening a CDS digitally signed PDF document in Adobe Acrobat or Reader 6.0 and above.  That work has paid off in three separate customer announcements this year, including one just released today:

  • December 8, 2008: In partnership with Adobe and SafeNet, GlobalSign today announced the success of the Antwerp Port Authority project.  This port is the second largest in Europe and the fourth largest in the world.  Looking to save time and money by eliminating paper invoices, and required by law to provide for the integrity and authenticity of the resulting electronic invoices for value-added taxes (VAT), the Port of Antwerp deployed a solution combining:
    • LiveCycle ES document generation and digital signature servers;
    • DocumentSign CDS digital certificates from GlobalSign; and
    • SafeNet hardware security modules (HSMs) to protect the signing keys themselves.

    “We’ve seen a marked increase in the number of projects across the whole of Europe in recent months as the worldwide economic climate causes enterprises both large and small to re-evaluate their invoicing processes to drive down costs and remain competitive.  DocumentSign is not only a cost effective and easy solution for businesses to use, but is also compliant with European e-VAT legislation.”  -Steve Roylance, Business Development Director, GlobalSign.

  • May 2008: At the annual National Notary Association conference, GlobalSign announced the positive results of a pilot undertaken with the UK Notaries Society in which the cost efficiency and legal admissibility of eNotarization performed with GlobalSign CDS credentials was well-documented.
  • May 2008: Bodycote, a leading provider of testing and thermal processing services, announced  that it had selected GlobalSign’s DocumentSign program, based on CDS credentials, to certify its test data and reports.  With this solution Bodycote can provide results to its clients in PDF form, confident in the both the accuracy and integrity of the data contained within. 

    “DocumentSign services our security requirements but is also instantly deployable and very scalable - essential factors for rolling out a solution that can be easily understood by every person in the reliance chain.  For our clients' customers, they simply open the test results in [R]eader.” - Alan Slater, Head of IS & IT Architecture, Bodycote

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December 2, 2008

Adobe Secured Customer Showcase: Government Printing Office (GPO)

Please read how the U.S. Government Printing Office has been using LiveCycle Digital Signatures ES to provide authenticity and integrity to public documents including the 2008 e-budget. Also learn how they were able to save over 20 tons of paper and $1 Million over 5 years by bringing antiquated paper based processes online in a secure way for citizens.

http://www.adobe.com/cfusion/showcase/index.cfm?event=casestudydetail&casestudyid=533433&loc=en_us

November 29, 2008

E-Invoicing Made E-asy: LiveCycle & PDF to the Rescue

No matter how far technology has reached into our personal and professional lives, it seems we just can’t get rid of paper cluttering our desks, folders, and cabinets.  Despite the ubiquity of PDF documents and ever-increasing use of the web and computers for banking and commerce, the bill, statement and invoice still rule the roost when it comes to sheer volume of paper.  (OK, next to junk mail, but...)

This problem is exacerbated in the European Union where the requirement to document and validate value-added taxes (VAT) results in the creation and exchange of over 30 billion invoices every year, at an estimated cost of €30 per invoice.  Add to that staggering cost environmental pressures to “go green” and reduce waste.  Add to that the loss in business agility resulting from delivery times and internal routing.  And then add to that the human errors attendant with the transposition of data from these paper documents to electronic systems, which can cost over €100 per incident.  Facing a global economic recession, the benefits of moving to electronic, or e-, invoicing systems are real: expected cost reductions on the order of 80%!

The EU acted in 2001 to harmonize invoicing legislation and encourage the use of e-invoicing across all 25 EU member states (Council Directive 2001/115/EC ).  These regulations mandated a common set of master data fields in addition to the use of technologies to better manage the integrity and authenticity of invoice content.  Yet even with this harmonization framework, there are still over 200 e-invoicing systems in place all over Europe, making it very difficult to exchange electronic invoices across national borders.  Given this challenge, the CEN/ISSS Workshop on Compliance of eInvoices works to create standards and best practices for a more universal solution that can be implemented on a broader scale and provide for improved accessibility, efficiency, and cost-savings. 

A solution based on the PDF file format (ISO 32000) and Adobe LiveCycle ES is a good example of those best practices in action.  LiveCycle Enterprise Suite is built on open standards like PDF and XML.  LiveCycle ES can also protect integrity with digital signatures; import data into a PDF document; archive those documents with the ISO ratified PDF/A format; distribute and then also process, verify, and validate e-invoices on the way back in.

Adobe_eInvoicing Architecture.png

Nick Pope, Technical Editor of the CEN/ISSS Workshop on Compliance of eInvoices, had this to say about the solution:  “By combining two de-facto standards – XML for data portability and PDF for human readable documents – with the power of digital signatures, intelligent PDF supports trading between virtually any two partners with fidelity and easy accessibility.”

E-invoicing systems based on LiveCycle ES have already been successfully deployed by several organizations.  Poste Italiane estimates that more than 1.5 million pages have been converted to digital resulting in substantial cost savings.  Cuatrecasas, Spain’s second largest law firm, has reduced invoicing costs by thousands of euros annually.  And Europcar leveraged e-invoicing to not only reduce costs but also improve interoperability with their clients' ERP systems, enhancing the customer experience.

To read more about Adobe’s e-invoicing solutions using PDF and LiveCycle ES, please read the whitepaper, “Applying best practices for secure, automated electronic invoicing.”

Other links:

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November 10, 2008

LiveCycle Digital Signatures: Three Common Use Cases

With Adobe LiveCycle Digital Signatures, a solution component of the LiveCycle Enterprise Suite, you can easily automate digital signature processes, enabling your organization to bring more paper-based processes online. By facilitating a 100% electronic workflow, with no paper-out for handwritten signatures or special document authenticity seals, you can reduce costs, improve compliance, increase user satisfaction, and accelerate business processes. This article highlights three common uses cases of this J2EE server component for digital signatures.

1. Automated Certified Document Publishing

Since version 6.0 of Acrobat and Reader, certified documents have provided documents recipients with added assurances that the document was published by the named author and has not been modified. This is indicated by a blue ribbon:

When a certified document is opened with Acrobat or Reader, the Document Message Bar across the top of the document indicates the author's name, email, organization, and verifying third party.  Adobe published it's Q3 2008 10Q as a certified document, like this:

Certifying digital signatures can automatically validate in Acrobat and Reader - without any additional software installation or configuration, by using the Certified Document Services program

Certified documents can be created manually using Adobe Acrobat on the desktop via File -> Save as Certified Document.  If you have a lot of documents to certify, or want to otherwise automate the certification process, LiveCycle Digital Signatures is the solution. The signing credential can either be stored in software on the server, or be more securely stored in a hardware security module (HSM) from one of Adobe's Security Partners.  Then a process is designed within LiveCycle to specify the file input, signature properties, and resulting output. Some examples include webservices, drop folders/network shares, content management systems like LiveCycle Content Services  powered by Alfresco or Documentum, Sharepoint, FileNet, etc.

If you are also looking to automate document generation with certified documents, LiveCycle Digital Signatures can be integrated with LiveCycle PDF Generator and LiveCycle PDF Generator 3D to convert native documents to PDF and certify them in a single automated server process.

Certified documents are applicable not only for static documents, but also for interactive forms.  When coupled with LiveCycle Forms and LiveCycle Process Management, the automated certification can apply to the form template being delivered to a participant.  For example, if you are offering a loan of 30yr fixed at 6%, and want to have added assurances that what you sent out to a user is the same thing you get back (and not 60yrs at 3%!) - the certifying signature can be automatically applied to forms as they are generated and routed to participants in a workflow.  If certified form template data is modified or a fraudulent form is introduced into the process, LiveCycle can generate an exception when a document is returned with the certifying signature missing or invalid.

To see more certified documents in action, visit the US Government Printing Office website where they used LiveCycle Digital Signatures to digitally sign the FY2009 Federal Budget. University registrars, such as Penn State, University of Colorado, and University of Southern California, are also certifying official transcripts and delivering them faster, cheaper, and more secure than paper - by using certified PDF documents.

2. Workflow Validation

In a paper world, someone needs to manually examine every document to determine if all handwritten signatures have been applied by the right people in the right places.  Fortunately in the digital world, LiveCycle Digital Signatures provides a signature validation engine for automating the receipt of digitally signed PDF documents. If you are sending out forms and contracts to be digitally signed by Acrobat or Reader users on the desktop, LiveCycle can subsequently receive those signed documents and check the signatures as part of an automated process.

The server side validation engine is configured using root PKI certificates as trust anchors to validate the certificate chain of each signature.  The server is also capable of doing CRL and OCSP checks to verify that the signing credentials are not revoked. Those capabilities are coupled with the document integrity checks to verify that the current document and its signature have the same cryptographic fingerprint using hashing algorithms such as MD5, SHA1, SHA256, etc. If any of the signatures on a document are not valid, exceptions are generated in the business process. Otherwise, a document with valid signatures can more quickly proceed through the process without user intervention.

In the first use case described above, certified documents were recommended as a way to have added assurances that what is sent out, is the same as what's being received. LiveCycle can take a form template, such as one with loan terms, and certify it. It can then be delivered and reviewed by a recipient, digitally signed, and returned back to the server. LiveCycle's digital signature validation engine first checks that the certifying signature on the form template is still valid (eg the loan terms). Then LiveCycle can validate that the recipient has applied their own digital signature on top of and data they supplied and the underlying form template. If the document needs multiple approvals, it can continue validating multiple signatures on the document.  When the signature validation process is complete, LiveCycle is able to extract the form data from the signed document, process in other enterprise applications and then store a copy of the signed document in a content management system for archival.

3. Counter-signatures

Many paper processes are not complete until they have an official "RECEIVED on DATE" stamp applied, like this:

In an electronic business process, LIveCycle Digital Signatures can also apply the equivalent of the received stamp as part of an automated workflow.  After all of the document's signatures have been validated any any additional field validation is performed on the supplied data - a final role-based signature can be applied in the server process, which can look something like this:

It's also possible to create custom signature appearances so the digital signature actually looks like a paper-based received stamp.

There are many benefits to applying this final "received signature" as part of an automated server process. The received signature can provide a cryptographic based timestamp (RFC3161) to the document to show what exactly was received and when - important for time sensitive processes.  The signature can also indicate that at the time the document was received, all of the form data was valid and all of the digital signatures applied by any participants were also valid.

September 30, 2008

Come One, Come All...

...to the E-Signatures '08 Conference, scheduled for November 12-13, 2008, at the Omni Shoreham hotel in Washington, DC.   This conference, organized by the Electronic Signatures and Records Association, features compelling presentations from industry experts on the leading business, legal, and technology topics surrounding e-signatures, and prominently highlights several case studies.

Included in these case studies, Adobe customers will describe how electronic signature solutions involving products from Adobe and our Security Partner Community have improved their internal workflows and, in turn, saved them significant amounts of money, time, and resources.  You can expect to hear from:

In addition, conference attendees will learn about government and insurance industry views on e-signatures; legal, regulatory & standards updates; and finally how the new administration might affect the future of e-signature policy.  For an updated agenda, keep checking here.

Sign up this week!  Early bird registration ends Monday, October 6th.

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September 9, 2008

DIRECTV NFL Sunday Ticket Supercast protected by Adobe products

DIRECTV and Adobe announced that the NFL SUNDAY TICKET SUPERCAST is powered by Adobe's video solution with content protection.

DIRECTV is also providing SUPERCAST as a downloadable rich Internet application (RIA) built on Adobe AIR. Adobe AIR offers a new way to engage customers on the desktop with a downloadable, branded RIA that can be deployed across major operating systems. The SUPERCAST application on AIR provides a wide variety of real-time NFL SUNDAY TICKET content right on the desktop as games stream live in high-quality H.264 video, including Red Zone channel’s live-action of critical plays, statistics and moments from game broadcasts, as well as near real-time highlights from all the games. Additionally, only in the SUPERCAST application on Adobe AIR can fans receive desktop notification alerts when requested highlights become available. SUPERCAST is available at www.directv.com/supercast.

Content is streamed live via Adobe Flash Media Server software to the browser using Adobe Flash Player technology, which is installed on more than 98 percent of Internet-connected computers, and to the desktop via Adobe AIR. DIRECTV also uses Adobe Flash Media Rights Management Server software for digital rights management (DRM) to protect the NFL premium on-demand content downloaded to the desktop. Adobe Flash Media Server is helping enable DIRECTV to stream content more securely and cater to large volumes of fans with rapid, reliable delivery of exciting content. Adobe Flash Media Rights Management Server is a robust on-demand content protection solution that is non-intrusive to users, yet can allow DIRECTV to safeguard media integrity, authenticity and access, whether SuperFan subscribers are online or offline, even after the content has been viewed.

August 21, 2008

Adobe Secured Customer Showcase: Allgaier Automotive GmbH

Read about how Allgaier Automotive is using Livecycle Rights Management ES to improve communications of and collaboration on complex 3D design models.

http://www.adobe.com/cfusion/showcase/index.cfm?event=casestudydetail&casestudyid=510844&loc=en_us

August 14, 2008

“The train has left the station!” - Electronic Signatures in the Real World

This entry is part of our continuing educational series, “What is an Electronic Signature, Anyway?” (Parts 1, 2 and 3.)

In June, at an event at the National Press Club, Jerry Buckley, Founding Partner at the Buckley Kolar law firm in Washington DC, as well as Counsel to the Electronic Signatures and Records Association (ESRA), an organization devoted to promulgating the use of electronic signatures & documents and educating the public & industry on those matters, stated that the “train had left the station” when it came to electronic signature usage around the world. As the demand for more fully electronic workflows becomes more pronounced, especially given the meteoric rise in gas, and thus shipping, prices, as well as an increasing desire on the part of enterprises and organizations to ‘go green,’ electronic signatures will become even more ubiquitous.

Continue reading "“The train has left the station!” - Electronic Signatures in the Real World" »

June 30, 2008

The benefits of rights management

Adobe recently published a whitepaper that highlights some of the features and benefits of using Rights Management. It provides a variety of anonymous case studies across industries that showcase how LiveCycle Rights Management ES can be applied across industries to minimize risk while increasing the effectiveness of communication.

Highlights of the case studies include:

  • Using the authentication SDK to allow custom integration with third-party authentication systems. By leveraging customers' non-LDAP authentication infrastructure it reduced the cost to deploy and ensured the solution was non-disruptive.
  • Policy-based control enables flexibility in document usage via seven-day lease and IP address restrictions
  • Using the authorization SDK for native PLM integration, thereby extending the boundary of PLM control to documents regardless of whether they are on laptops, on file servers, or in email.
  • Helping to ensure only the most recent document version is available, regardless of distribution.
  • Secure offline access: viewing protected documents on a laptop with no network access. Authorized users can view only the latest versions of documents while on planes or in the field.
  • Smart card authentication: using multifactor authentication to increase security in high-risk environments.
  • Watermarking: help ensure printed documents reference employee name and timestamp of print to keep employees honest, as well as provide a trail of activity.
  • Audit SDK - View document access usage log data and perform trend analysis.

You can find the paper here.


Questions or feedback on this entry? Contact us at RMFeedback@adobe.com

Need more information on how your organization can effectively manage and protect your intellectual property? Further information can be obtained at http://www.adobe.com/go/rm or by contacting Adobe

February 4, 2008

Digital Courtroom: Tribunale di Cremona

A new case study is available showcasing Tribunale di Cremona, one of the Courts within the District of Tribunale di Brescia, using Adobe Connect with Adobe LiveCycle solutions to support an end-to-end process for holding legal proceedings with dispersed parties and efficiently delivering all required case documents.

In addition to supporting dynamic web conferences with streaming audio and video, Adobe solutions deliver other benefits to the Digital Connect project. For instance, the court can store court papers for each trial in Adobe PDF; plus staff can handle documents remotely and securely via digital signature authentication.

These capabilities are handled by Adobe LiveCycle solutions to address the need to assign policy controls to protect documents.

“These features are critical,” says Beluzzi. “A trial transcript can be shared among participants, downloaded, digitally signed just as if participants were physically next to each other. In addition, the transcript goes through a workflow and is automatically added to the remaining court papers.”

The project is the result of a productive collaboration with Adobe. First electronic court papers, then web conferencing-based court trials give the Italian justice system a new image: fast, efficient, and on time.

“By collaborating with Adobe and using products such as Adobe Policy Server, Adobe LiveCycle Workflow, and Adobe Connect, the court is designing a powerful system that can be replicated in other areas without customization,” says Beluzzi. “This is important because it allows Tribunale di Cremona to achieve great results with limited efforts, without developing ad hoc software.”

The Court has documented the excellent cost benefits of the system. The total cost of training and traveling for detainees and lawyers is about €467,000 a year. Using Digital Connect to perform trials and to train employees could save the Court over €1 million in three years.


US Government Printing Office Deploys Digital Signatures for FY2009 Budget

Today the United States Government Printing Office (GPO)  deployed digital signatures in Adobe PDF for the release of The Budget of the U.S. Government, Fiscal Year 2009.

The Executive Office of the President, Office of Management and Budget (OMB) released a statement stating this is the first time the White House will not order hard copy versions of the budget, and has instead posted the budget online as fully searchable PDF documents. 

With an estimated total of nearly 2,200 pages in the four-book budget set, and a projected order of more than 3,000 copies for the media, Capitol Hill and the White House, the E-Budget will have a “green” focus above and beyond the fiscal sense. This step will save nearly 20 tons of paper, or roughly 480 trees. In terms of fiscal savings, we estimate the E-Budget will save nearly a million dollars over the next five years.

GPO has implemented a new digital seal of authenticity for their PDF documents, including today's release of the FY2009 budget:

For almost 150 years, the U.S. Government Printing Office (GPO) has been the official disseminator of Government documents and has assured users of their authenticity.

In the 21st century, the increasing use of electronic documents poses special challenges in verifying authenticity, because digital technology makes such documents easy to alter or copy, leading to multiple non-identical versions that can be used in unauthorized or illegitimate ways.

To help meet the challenge of the digital age, GPO has begun implementing digital signatures to certain electronic documents on GPO Access that not only establish GPO as the trusted information disseminator, but also provide the assurance that an electronic document has not been altered since GPO disseminated it.

The visible digital signatures on online PDF documents serve the same purpose as handwritten signatures or traditional wax seals on printed documents. A digital signature, viewed through the GPO Seal of Authenticity, verifies document integrity and authenticity on GPO online Federal documents, at no cost to the customer.

More information on GPO's authentication program is available at http://www.gpoaccess.gov/authentication/

Opening the Nation's Fiscal Outlook from GPO Access with Acrobat 8.1.1 on Windows XP SP2:

Opening the Nation's Fiscal Outlook with Acrobat 8.1.1 on Mac OS X 10.5.1 (Leopard)

The digital signatures on the GPO documents automatically validate with Adobe Acrobat and Adobe Reader version 7 and higher on Mac and Windows, via the Certified Document Service (CDS) program. No additional software or configuration is required to validate CDS signatures. 

There are several ways recipients can verify the signature status.  First is the document message bar across the top of the document, showing the certifying blue ribbon as well as information contained in the signer's certificate:

The left navigation panel also has an icon of a pen over paper, which brings up the digital signature pane, showing additional information on the document signature:

Clicking on the GPO document seal in the PDF will also bring up the Signature Validation Status:

Clicking on that Signature Properties button above provides even more detail of the signature, including the authenticity, integrity, and timestamping indicators - with the ability to drill down deeper to review revocation status, certificate chaining, and other security information associated with the signature.

For digital signatures to automatically validate in Acrobat and Reader, the Public Key Infrastructure (PKI) certificates must have been issued by a Certificate Authority (CA) participating in the CDS Program. These CAs comply with the Adobe CDS Certificate Policy.  This is a program Adobe released in 2003 with Acrobat and Reader 6.  The CA/Browser Forum released a program with similar intentions for web browser SSL sites in 2007. 

Certifying signatures can be applied to PDF documents on the desktop using Adobe Acrobat, or on the server using Adobe LiveCycle Digital Signatures.  Recipient's approval signatures can also be applied using Adobe Acrobat or Adobe Reader (via Adobe LiveCycle Reader Extensions) and then subsequently validated on the server with Adobe LiveCycle Digital Signatures as part of an automated workflow process.

Adobe Systems has been providing security technologies in PDF for over a dozen years.  Adobe uses FIPS 140 approved cryptography, has been approved by the US Department of Defense, and certified by the SAFE BioPharma Association. Adobe's security solutions are also supported by a strong partner ecosystem to extend the native capabilities of authentication through hardware and software integration.