October 06, 2008
Posted by Suzanne Smith at 05:34 PM
We're pleased to announce that Share, Buzzword, and ConnectNow have new Help systems. Help now includes the following additional features:
• Search (within both the product and community content). A tip in all services explains how to get the best search results.
• PDFs for each Help service. Click the link at the top right of any page to download the PDF.
• New navigation. Click links in the table of contents or within long articles to jump to specific topics. Use page forward and backward icons to page through the content. Click links in the upper left to open another Help system.
• Survey links on each page. This unique survey for each service will help Adobe improve the Help content.
Continue reading "New Help systems for Acrobat.com" »
October 03, 2008
Posted by Tad Staley at 02:00 AM
Have you ever had the experience of traveling - either across town or across the country - only to realize you'd left a critical file on your computer in the office or at home? The scenario is so common that for decades an entire market segment has thrived around making data portable. Floppy disks (if you remember), Bernoulli disks, thumb drives, other external drives, now even cell phones and PDAs are used to transport files between computers. The more web-centric approach has been to email files to yourself, or get an account on Box.net or a related service - such as Acrobat.com. There are three scenarios in which Acrobat.com addresses the challenge of what could be called content mislocation.
Continue reading "The Virtue of Ubiquity" »
October 01, 2008
Posted by Dave Owczarek at 09:18 AM
Having lived abroad for a while, I appreciate some Buzzword features that are very convenient when communicating with people outside of North America. Just properly spelling European names is helpful. Call me traditional, but if your name is Siân or François, or Sinéad, for example, then that's how I want to write it. But it's very hard with a lot of systems out there to do that. Buzzword makes it easy.
Continue reading "Oy! Get Your A4 On" »
September 23, 2008
Posted by Karen Tomlinson at 11:18 AM
We're pleased to report that the newly announced Creative Suite will add collaboration capabilities offered by Acrobat.com.
Creative professionals will be able to work with others in real time using ConnectNow without leaving the Creative Suite 4 workspace and with no need for IT support or a company-wide web conferencing solution.
You can now access your ConnectNow meeting room directly from within CS4 applications to meet live over the web to share your screen, present creative concepts and ideas, and brainstorm with up to two online guests for no additional service charge. To share your screen with colleagues and clients from within most Creative Suite 4 products, choose File > Share My Screen. Guests can then see your desktop on their screens as you work. You can exchange ideas using the chat pod, add a live video or audio feed, or use the Whiteboard feature to enable guests to comment on content. You can even temporarily hand over control of the screen to a guest to collaborate on a file.
As an added convenience, Acrobat.com on Adobe AIR will be included with most of the Creative Suites, so you can launch ConnectNow from your desktop and use other Acrobat.com services including convenient file upload, storage and sharing of large files.
Posted by Tad Staley at 10:00 AM
Acrobat.com experienced two outages last night and this morning. The service was restored at 10:00 AM Pacific time.
We continue to monitor the system closely. The incidents were storage related, but no user data was lost. We recognize the critical importance of continuous service. Availability is the life line of our services, and we know any interruption is serious. Please accept our sincere apologies for any inconvenience.
We will continue to use this blog to provide informational updates about Acrobat.com, and you can always check the status of the system at http://health.acrobat.com/.