Steve Kilisky's Dynamic Media Blog

November 29, 2006

Collaborating with Clients

Back in the old days of "client supervised" post production. Getting feedback from clients was immediate. I was intrigued sitting in edit sessions observing clients having editors trimming  frames here and there (when you only have 900 frames to work with I guess you need to make everyone count), or making color tweaks (I had no idea there were so many shades of blue).

Today, if I had to guess, I'd say more work is completed with the client being remote as opposed to being physically present. I can to imagine that this was very liberating for content creators as it changed the relationship from supervisory, to review and approve via messengered media and/or quicktimes posted on web sites with clients emailing or sending notes back on desired changes.

For many this is still the way client reviews are managed. I'm not one to toss around superlatives, or used the terms innovative or revolutionary casually, but Premiere Pro introduced a capability called Clip Notes that I think at a minimum is innovative and arguably could be stated that it has revolutionized the client review and approval process.

Aanarav Sareen has created a client review tutorial on Creative Cow that uses Adobe Captivate in a novel manner to facilitate the client review process.

And while I'm on the topic of interacting with clients or colleagues for that matter, I'd be remiss not to mention my favorite new Adobe product (after AE of course): Adobe Acrobat Connect (the product formerly known as Macromedia Breeze). I use it regularly to for real time meetings and web conferencing. Although in the spirit of full disclosure, I must admit that it has room for improvement when it comes to playing back video from your desktop (which is why Clip Notes is so cool). But for working with others live and getting real time feedback and not having to email, post, or ftp large files it is quite useful.


Posted by Steve Kilisky at 12:09 PM on November 29, 2006

Comments

ben grossmann — 3:11 PM on December 2, 2006

clip notes! coolest thing EVER.
oh man.
may we pretty please have it in AE because premiere isn't avilable on the mac?

pretty please?

John Easton — 8:39 AM on December 3, 2006

Steve:


Thank you for taking the time to share these great comments. We are a small production shop looking for a client review solution.

We are using Newteks VT systems so Premiere is not an option. Asside from posting clips online what other options are out there. I read Aanarav Sareen's Adobe Captivate example but using e-learning authoring software seems a bit clunky.

John Easton

Eastonsweb Multimedia

Steve Kilisky — 8:22 PM on December 3, 2006

Ben,

Request duly noted.

Allan White — 11:50 AM on December 4, 2006

I'd have to second the Mac request, though I would advocate giving us the power to do it with any source, and not just AE.

Clip Notes are fabulous. This is a space that is woefully under-served, and one Adobe could dominate if it was truly cross-platoform.

I may not understand how it works that well, but if there was a way to create the reviewable thing with markers from apps like FCP, AE, Motion - whatever - I would think that could do the trick. Even if we didn't benefit from all the workflow features, if our clients could review and communicate to us their thoughts that would be very valuable.

Aanarav Sareen — 1:12 PM on December 5, 2006

John,
The Creative Cow article doesn't go over the technical back-end. I have a custom-developed system that uses a database on the back-end. You can contact me by sending me an email:

aanaravs@asvideoproductions.com.

PS: Thanks for posting, Steve!

- Aanarav

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