Community managers put in long hours making sure their communities are happy and thriving. They’re the face of the company to hundreds or even thousands of customers, and are sometimes the only company employee any customer will know by name.
Within their companies, they are the voice of the customer, reporting back on issues, concerns, successes, and requests. And yet all too often, they are the company’s unsung heroes.
Community Manager Appreciation Day is one small way to help balance those scales out. Today is a day to recognize these heroes and let them know they’re valued.
So here’s to community managers everywhere! Each in your way works to make the world a happier and more harmonious place. Thank you for all that you do.