Forrester Consulting, on behalf of Adobe, conducted independent, online surveys of 700 U.S.-based respondents and 3,000 European-based participants to understand more about collaborative work within their respective geographies. The studies, completed in September 2009 and December 2008, respectively, involved knowledge workers with full-time employment who have office productivity software tools, an Internet-connected computer and work in organizations of various sizes.
The surveys found that while collaboration is pervasive across both regions, nearly 70 percent of knowledge workers believe improvements are needed, with top benefits sought including the speed and efficiency of collaboration and an associated reduction of paperwork (each approximately two-thirds). On this and many key findings, workers in the United States and Europe found strong common ground.




