FlashPlayerUpdateService.exe Application Error

It’s no question that after getting back from paternity leave, my highest priority was to help resolve a crash that occurred in the update service used by the new Flash Player Background Updater. Many users, including numerous readers of my blog, have reported that they get crash dialogs saying “FlashPlayerUpdateService.exe has stopped working”. I’m happy to say that we were able to resolve this issue and a fix is now available for immediate download.

I’d like to take the time to thank all of my readers and the people who reported the issue in our Flash Player installation forums. It is thanks to your detailed info that we were able to isolate and eliminate the issue.

As a reminder, if you encounter any issues with Flash Player installations, please report them in the Flash Player installation forums.

A few of you have asked me why I couldn’t forward those bug reports myself. The reason is pretty simple: I’m just one of the engineers working on this team. By reporting the issue on the forums, you will get significantly more eyes on the issue right away. We will be able to route your report directly to an engineer who is available to work on the issue. And ultimately, a fix will be available sooner. It is not because I wouldn’t want to personally work on the issue. Thanks for your understanding.

4 Responses to FlashPlayerUpdateService.exe Application Error

  1. jamal malki says:
    August 2, 2012 at 2:16 pm

    I have been trying to use Adobe photoshop.

    My problem is that I installed “flash player update service.exe” and when i try to use it the following message appears “flash player update service.exe application error”
    I tried to uninstall and reinstall the program but it didn’t work

    I would be grateful if you could give me aby advice to solve my problem

    take note that I am using MIcrosoft Windows XP Professional 2002 service pack 2

    Thanks,
    Jamal

  2. cj says:
    August 31, 2012 at 8:01 am

    Congratulations on your new baby!

    I have attempted repeatedly to install the Adobe Flash update (and the plug-in fix) but each time the installation fails b/c, Adobe tells me, I don’t have admin privileges — but I do. I followed Adobe’s suggestion for troubleshooting, which told me to check the Control Panel and there I am, as admin, big as day. I haven’t a clue what to do now, and don’t see this issue addressed elsewhere. Help?