Search capabilities in the Adobe Community Help Client


A few days ago, I wrote a post introducing the Adobe Community Help Client (CHC) for TCS 3.0. Here is the first in the series of blog posts detailing the features of the CHC.

In this post, I describe the powerful search capabilities of the CHC. Search is key to the Adobe Community Help Client (CHC), and the CHC provides many search refinements to help you refine your search.

We have two broad search categories – Online Help and Local Help

 

As the names suggest, these categories let you search across multiple online resources or within Help packages downloaded to your computer. Within each of these categories, you can further refine your search results to specific resources.             

When you select Online, you can refine your search results by using these filter options:

  • Adobe.com – Searches all Adobe online resources including Help pages, Developer Center articles, and knowledgebase articles.
  • All - A comprehensive search that includes all the resources available on adobe.com as well as the most relevant content contributed by experts from the Adobe community.
  • Adobe Reference Only – Searches all the online Adobe Help content for the selected product. For example, if you select RoboHelp as the product, you can search across the Adobe RoboHelp documentation available on the web.
  • You can also search within specific Help resources available for the selected product.

When you select Local, you can narrow your search down to specific Help resources that you have downloaded. For example, if you select RoboHelp as the product, you can search within the Using RoboHelp 9 documentation or the RoboHelp Server 9 documentation.

You have a handy Adobe reference only check box right at the top of the search tab. When you select this check box, the Local Help option is automatically disabled allowing you to search only across online Adobe Help resources.

Once you’ve found what you’re looking for, you can close the Search panel and increase your viewing area by selecting View > Hide Search Panel. To open the Search panel, just select View > Show Search Panel.

I’d encourage you to try out the Search features in the CHC, and let us know your feedback.  Happy searching!

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