If you’re a RoboHelp 8 user, you will recognize the drop-down menu highlighted in the snapshot below:

Content categories in Adobe Help Viewer

The good news is that you can package your output similarly as a set of content categories with RoboHelp 9.

Content categories in RoboHelp 9 output

The idea is to author content once and deliver it in such a way that users can dynamically filter the content based on role, department, geography, products, operating system, or any other parameter specified in the SSL.

How do you implement DUCC (or if you dislike jargon, how do you deliver your project output as a set of content categories)? In this post, Kevin Siegel outlines the workflow that precedes creating content categories in the SSL:

First, create conditional build tags and apply the tags to topics and content within your Help system. In addition, create TOCs and Indexes as necessary for each layout. You’ll also need to create the build tag expressions to be used with each Content Category.

DUCC is available in Adobe AIR and WebHelp SSLs. For detailed steps to configure these SSLs, see the following Help topics:

Configure Adobe AIR layout

Set options for generating WebHelp