February 5, 2010

Using FDK Resources

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In this blog, we are going to talk about the correct way to use FDK resources.

All Structure Import/Export clients have to link with structure lib(struct.lib) and its dependent resource file(fmstruct.res). These files(struct.lib and fmstruct.res) are shipped with every version of FDK, and to link with the above mentioned files, you should add them to the Additional Dependencies field in your client's project setting. This is the recommended way to link with structure lib and its resources.

In case, you have embedded the structure resources(fmstruct.res) into your client's project as a resource script file(.rc), then after upgrading your client to link with newer version of FDK, your client may behave unexpectedly. This may happen because, structure resources and their index in string table may change with every new version of FDK. If you are following this approach, then don't forget to update the embedded resources in your client project.

Please write a comment if you've any doubts/questions.

Thanks!
Harsh Gupta
FrameMaker Engineering




January 25, 2010

TCS2 Distiller problem remedy!

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Dear Technical Communicators!


Hope 2010 has begun with positive news and updates.


I thought that let me share something which will help you in overcoming a problem which some of you faced last year with TCS2.


Problem: The problem starts with Distiller or Acrobat Pro 9 Extended, which gets installed as part of TCS2, don't launch and they don't accept the serial number available with you.


Cause: These components require a different number for internal validation. The encrypted entry is stored in cache.db but due to some reasons, if this entry gets flushed out/deleted from cache.db, the components will not accept the serial number.


Solution: Please invoke the utility 'TCS.exe' from command prompt. This along with instructions (as a zip) can be downloaded from https://acrobat.com/#d=y2jp39LoErgMLKuSZDRduw


What does this utility do - This will automatically find out the cache.db in the user machine and executes the SQL queries on the cache database. If Arobat9 serial number is deleted/flushed from cache.db, it will prompt a message asking user to uninstall Acrobat and install again through TCS2.


Action: If there is a prompt to uninstall and install Acrobat again through TCS2, then only proceed with the steps below:


Step 1 - Launch TCS2.0 uninstaller and uninstall "only" Acrobat 9. This step should remove Acrobat 9 from the machine.


Caution: Please don't attempt to uninstall FULL TCS2.


Step 2 - Now launch TCS2.0 installer, and install Acrobat 9 from there.


I am sure you are enjoying the latest versions of the technical communication products. Please keep sharing your feedback. After all, these are your products and we want to do it right for you!


Take care


- Mahesh




December 25, 2009

Let's celebrate!

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Greetings


Wish you Merry Christmas and a Happy New Year!


We'll meet again in the new year after the shutdown and I am confident that 2010 will be an exciting year in all dimensions for all of us.


Take care and enjoy to the fullest!


- Mahesh




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