Patches released for Adobe RoboHelp 6

RoboHelp

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Recently, there have been a number of queries regarding some bugs that have already been fixed by the RoboHelp team and delivered to our customers as patches on top of Adobe RoboHelp 6. In total we have released three patches for fixing bugs that went unnoticed in Adobe RoboHelp 6 and one Security patch that applies to Adobe RoboHelp 6 as well as older versions including X5.

The following are the issues that have been fixed in the patches:

  1. Error, "Internal error encountered, Failed to generate WebHelp." when you generate a merged project.
    Issue:
    When you try to generate a merged project from Adobe RoboHelp 6, you receive these error messages:

    “Internal error encountered, Failed to generate WebHelp.”
    and
    “Warning: [path to file] cannot be copied to [path to output]. reason: source does not exist.”
    Reason:
    This can occur if you have a relative link in your project that points to a location that is not contained within your project.
    Solution:
    Please visit the following link to get a dll and follow the procedure described therein to patch Adobe RoboHelp 6 installation.
    http://www.adobe.com/go/kb401652
  2. Generic Windows crash error message when you export Microsoft HTML Help from Adobe RoboHelp 6.Issue:
    When attempting to export Microsoft HTML Help from Adobe RoboHelp 6, you get one of the following error messages:
    “RoboHelp HTML Application has encountered a problem and needs to close.”
    or

    “An unhandled win32 exception occurred in RoboHTML.exe [3768].”
    Reason:

    This can occur if you have conditional build tags and tables that contain spans in the same project.
    Solution:
    Please visit the following link to get a dll and follow the procedure described therein to patch Adobe RoboHelp 6 installation.
    http://www.adobe.com/go/kb401651
  3. Title changes to match file name when importing topics into RoboHelp 6.
    Issue:

    When you import a HTML file into RoboHelp, it automatically changes the HTML title tag to match the file name.
    Solution:
    Please visit the following link to get a dll and follow the procedure described therein to patch Adobe RoboHelp 6 installation.
    http://www.adobe.com/go/kb402006

Apart from these bug fixes, there is a security update that we recommed every RoboHelp user should apply. It is regarding a hole in one of the JavaScripts.
A specially crafted URL could be used to create a cross-site scripting attack against files generated by RoboHelp 6, RoboHelp X5 or RoboHelp Server 6. Please visit the Security Bulletin to know more about this and how to patch your RoboHelp installation.

Akshay Madan


RoboHelp
Akshay Madan

Posted on 07-26-2007