Security update available for RoboHelp Server 8

September 18, 2009 @ 11:27 PM, By Ankur Jain

Summary: A critical vulnerability exists in the current version of RoboHelp Server 8. This vulnerability could result in an unauthenticated user uploading and executing arbitrary code. Solution: Adobe recommends all RoboHelp Server 8 users update their RoboHelp installations by applying the update using the instructions below: 1. Stop Tomcat service if its running. 2. Backup read more…

Update on RoboHelp Server 8 Issue

September 9, 2009 @ 9:55 PM, By Ankur Jain

A Security Advisory has been posted in regards to the RoboHelp Server 8 issue as mentioned in the Adobe RoboHelp blog on September 4 (“Potential RoboHelp Server 8 Issue“). A critical vulnerability exists in the current version of RoboHelp Server 8. This vulnerability could result in an unauthenticated user uploading and executing arbitrary code. We read more…

Potential RoboHelp Server 8 Issue

September 4, 2009 @ 7:41 PM, By Ankur Jain

Adobe is aware of reports of a remote pre-authentication exploit in RoboHelp Server 8. We are currently investigating this potential issue and will have an update once we get more information. Ankur

Open letter to our Customers on the recent Customer Support issues

September 4, 2009 @ 5:42 PM, By Ankur Jain

In the recent past, there have been increasing instances of dissatisfaction with Adobe’s Customer Support. Lambert Walsh, Vice President – Technical Services @ Adobe, recently issued an open letter to Adobe Customers on what is being done to address this situation. Please note that any unresolved issues can also be directed to adbecare@adobe.com for help. read more…

FM9 Hierarchical Books: New variable

September 2, 2009 @ 9:21 PM, By Nakshatra Bhardwaj

Adobe FrameMaker,Technical Communication,Adobe Technical Communication Suite,Hierarchical Books FrameMaker 9 introduces a new variable , which is available for use in a template document of a Folder in a hierarchical book. FrameMaker enables the author to use this variable in the template file associated with a Folder. The value of this variable provides the name of read more…