Adobe RoboHelp 9 – Review and Collaboration Solution

Tuesday, January 25 2011 @ 12:25 PM, By Ankur Jain

Content must be kept in sync. Keeping other authors and SMEs up to date can be daunting. Because there are constant changes to content, there is a crucial need for authors to keep “in-sync” with subject matter experts and documentation team members. At the same time, your end users would like to participate in the content generation as well. Powerful new Review and Collaboration workflows using the popular Adobe Acrobat PDF and Adobe AIR Help provide the answer.

Authors are all too familiar with comments from Subject Matter Experts who say, “I wasn’t notified”, “I didn’t have access to the content”, “I didn’t get the email that talked about the revisions”, “I wasn’t at the meeting where you discussed that”. These concerns can be eased with Adobe RoboHelp 9′s Review and Collaboration workflow. It is a great way to save time, money and frustration all around.

In my next blog post, I will share more details on three major workflows:

  • Adobe PDF Based Review (Ideal for Author to collaborate with Subject Matter Experts, as SMEs may not have access to the same authoring environment as authors)
  • Comments and Comment Moderation found in Adobe AIR Help 2.0 (Ideal for Authors to collaborate with end-user community)
  • Track Changes - As the RoboHelp 9 project is worked on, changes are marked and highlighted. There is also a record of who made them and when. (Ideal for Author-to-Author collaboration and multi-author environment.)

Stay tuned.

Ankur Jain
Product Manager, RoboHelp
Twitter: @ankurjain8

COMMENTS

  • By Ian McGregor - 12:35 AM on March 24, 2011  

    Hi. I’m considering single-sourcing online help and printed manual using robohelp, but I really need track changes to be retained and displayed on the Word output document. Can I produce a Word document with track changes visible, but also produce help output without track changes? A version of the manual typically goes through 3 reviews before acceptance. Thanks.

    • By Ankur Jain - 1:04 AM on March 24, 2011  

      Hi Ian, any pending track changes are treated as accepted in the output. You can still view these track changes in RoboHelp editor, but they won’t be highlighted in the Word output document.

  • By Kate Hamouda - 2:14 AM on March 31, 2011  

    We need track changes to be in the Word output. The Word version is the one my SMEs see and mark up. Having the track changes in RH only is of no real assistance to us. I’m disappointed this feature was overlooked. Authors have RH. SMEs have Word. I have to double entry changes. I was hoping that went away with the advertised “track changes”. I there any output that shows Track Changes? Can the feature be added in a future build?

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