Raymond Urgo completed his coverage of the 13 most common mistakes in managing and communicating policies and procedures. Having spent years in this field, Urgo has observed many common mistakes, starting with the error of handling training separating from development of P&P.
This brief blog highlights a few key points made by Urgo and contains links to his slides and a full recording of the webinar.
Major areas where mistakes are made
The most common areas of concern are:
- Process for developing P&P information
- Standards for developing P&P Information
- Talents for developing P&P Information
Review the recorded webinar
This brief blog touches on just a few of the points and best practices that Raymond Urgo shared during our webinar session. You can view the full recorded webinar, “13 Common Mistaks about Communicating Policies & Procedures Information, Part 2.” You will need to use credentials from a free Adobe.com account.