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Adobe Technical Communication Products – Next release plan

Hello Tech Comm Professionals,

Hope you are well! I am sure many of you would have come across the announcement made by Adobe in May of this year, about the Creative products. Since this announcement was made, there has been plenty of lively discussion in the Tech Comm user community as well about the strategy of Adobe Tech Comm products.

Today, I wanted to address some of the questions that have been raised by our community and clarify our strategy going forward.

  • Firstly, next version of Tech communications products will continue to have perpetual licensing. This includes all our products – FrameMaker, RoboHelp, Technical Communication Suite, FrameMaker Publishing Server and RoboHelp Server.
  • Secondly, we plan to offer subscription as an additional option for our products, in addition to the perpetual licensing, so that our customers can choose the licensing option that works best for them.
  • Lastly, we continue to make significant investments into our products and the team is working hard on delivering a phenomenal release. We all are really excited about the upcoming release of point products as well as Technical Communication Suite and expect it to be out in 2014.

It is our intention to provide world class products, with various purchase options to the Tech Comm user community and we will continue to honor this commitment with the next release of our products as well. Please let me know if you have any questions by typing those in the comment box below.

Have a great week ahead!

Regards,

Kapil Verma

Sr. Product Manager – Adobe Technical Communication Products


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Kapil Verma

Kapil Verma

Kapil Verma was the (Senior) Product Manager for FrameMaker from 2009 to 2011 and Senior Product Manager (Head of Product Management) for the Technical Communication Suite at Adobe until 2015.

17 thoughts on “Adobe Technical Communication Products – Next release plan

    1. I saw an agenda of a conference in Bangalore where Vikram Verma will be talking about What’s new in Robohelp 11 and FrameMaker 12. Since the session is on February 20 and 21, I guess your wishes are already granted. :)

  1. So I just tried to renew a great package that Adobe offered in 2011: a two-year TCS upgrade plan with included Bronze-level support. Now I discover that not only aren’t they offering a two-year upgrade plan, there’s no upgrade plan for TCS. The only support plan offered for TCS is a one-year Gold-level plan. Guess I’ll have to wait and see if the new TCS release next year will be worth upgrading to for my existing licenses. As a long-time TCS user (since TCS 1.3), I’m quite disappointed Adobe doesn’t want to sell me something that worked so well in the past.

  2. “…so that our customers can choose the licensing option that works best for them.”

    How very sensible that TS will remain available on a ‘proper’ license for the next release. Adobe has clearly angered far too many customers with its enforced pay-forever subscription ploy on the CC products.

    1. GB,

      Thanks for your comment. We will certainly be doing enhancements to the RH UI in the next version, but it will not be same as the UI of FM or AI.

      thanks,
      Kapil

    1. Lin,

      thanks for your comment. this particular issue is in our consideration set for next release, but i will be able to comment on a potential fix in the coming days and weeks.

      regards,
      Kapil

  3. Hi Kapil

    Thanks for this info. But please release the subscription plan in India as well. Many people like me (which includes SMEs, freelancers, small and medium business users) who want to use TCS cannot afford the expensive perpetual license.

    Sreekanth

    1. Sreekanth,

      thanks for your comment. We are working with the internal Adobe store team on this and will revert to you once we have more details on their plan to make subscription available in India.

      thanks,
      Kapil

      1. Hi Maxwell

        Unfortunately, I don’t see his reply on the right hand column. Can you please be specific about the section you are referring to there? The Recent Comments section doesn’t list his comments atleast.

        Sreekanth

        1. Sreekanth: here is Kapil’s rely;

          Sreekanth,

          thanks for your comment. We are working with the internal Adobe store
          team on this and will revert to you once we have more details on their
          plan to make subscription available in India.

          thanks,

          Kapil

          1. Thanks a lot Maxwell. I am glad to know that Adobe is finally listening to their Indian customers. Have a great day at TCUK!

    2. Sreekanth, here is Kapil’s reply to you:

      Sreekanth,

      thanks for your comment. We are working with the internal Adobe store
      team on this and will revert to you once we have more details on their
      plan to make subscription available in India.

      thanks,

      Kapil

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