Open letter to our Customers on the recent Customer Support issues

In the recent past, there have been increasing instances of dissatisfaction with Adobe’s Customer Support. Lambert Walsh, Vice President – Technical Services @ Adobe, recently issued an open letter to Adobe Customers on what is being done to address this situation. Please note that any unresolved issues can also be directed to adbecare@adobe.com for help. […]

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Introduction

Dear All, This is my first blog post at blogs.adobe.com, so an introduction is probably in order. My name is Ankur Jain, and I’m the new Product Manager for Adobe RoboHelp. I look forward to working with you, and discussing things related to RoboHelp and technical communication in general. I hope you are enjoying RoboHelp […]

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