Some of the world’s largest data and communications network providers rely on technologies from Ciena to move the massive amounts of packet traffic that power the connected world. Ciena helps support their success with user documentation including user guides, installation guides, and quick start guides using Adobe Technical Communication Solutions. This new Adobe Customer Story gives insights into how Ciena makes Technical Communication a success …
At Adobe, we continuously strive to give our customers the best experience. For this, we would love to hear your feedback and understand how we can improve our products and services to serve you better going forward. We are pleased to announce the launch of Adobe Tech Comm Customer Experience Survey 2018. Have your “SAY” […]
We’re often asked, if there are free demo video courses for FrameMaker and FrameMaker Publishing Server available. We heard you – and Adobe Solutions Consulting Manager Dustin Vaughn has created five video courses for you. Access them for free, lay back and enjoy and learn everything you need to know to get started with Adobe […]
Just a few days ago we released Update 2 for Adobe RoboHelp 2017. In this second update since the launch of RoboHelp 2017 on January 31, we have incorporated a number of enhancements and ironed out a lot of smaller glitches. I would like to extend big thanks to all those who’ve contributed by reporting issues and […]
Read how Thomas Risi, Head of Documentation Core Lab at Roche Diagnostics, and Martin Schlicksupp, CEO of commatec, successfully migrated to an XML-based structure with FrameMaker, reduced production by half, and improved the customer experience in our new Customer Success Story.
We are constantly working to make Adobe RoboHelp better for you. In this Update, we have included a number of improvements and fixes to make RoboHelp even better. Read what’s new and improved in this blog post.