Key Trends in Software User Assistance

August 22, 2012 @ 6:52 PM, By Parth Mukherjee

Hello User Assistance (UA) professionals, We are pleased to announce the release of the second part of the whitepaper series “Key Trends in Software User Assistance” and the corresponding webinar recording that discusses the current and future trends associated with software user assistance. Joe Welinske of WritersUA (who needs no further introduction) has authored this insightful read more…

2 Responses Announcements, Products, RoboHelp, RoboHelp Server, TechComm, Technical Communication, Technical Communication Suite, Trends, User Assistance, Webinar, Whitepaper

The “What’s New” series: hear the experts

July 26, 2012 @ 10:32 AM, By Parth Mukherjee

On Tuesday 24th July we launched the Technical Communication Suite 4 along with FrameMaker 11, RoboHelp 10 and the re-christened FrameMaker Publishing Server 11. I hope you have read the Adobe product managements blogs on the new product versions: here (FM11), here (TCS4) and here (RH10) if you missed them. Coming up next is the read more…

0 Responses Announcements, Events / Webinars, FrameMaker, FrameMaker Server, Products, RoboHelp, TechComm, Technical Communication, Technical Communication Suite, Webinar

Webinar Highlights: Are You Tempted to Use a Template to Expedite Policies & Procedure Development?

July 13, 2012 @ 4:22 PM, By Maxwell Hoffmann

Last week Raymond Urgo, “Mr. P&P” covered a highly useful topic you may not have considered before. If you are authoring or revamping your Policies and Procedures, what considerations should you have around templates? Should you work with boilerplate? Should you have a dynamic “shell” that your staff can easily fill in? There are many read more…

0 Responses Best Practices, Policies and Procedures, Technical Communication, Technical Communication Suite, Uncategorized, Webinar

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