How Novell Uses FrameMaker for Structured Global Documentation

April 10, 2012 @ 5:28 AM, By Parth Mukherjee

Global infrastructure software provider uses Adobe FrameMaker to streamline the documentation process and deliver information to global audiences faster. (Detailed PDF available here) In a recent conversation with Evelyn Sealander, senior documentation manager for Novell, Evelyn discussed how the global infrastructure software provider uses Adobe FrameMaker 10 to accelerate authoring and disseminating documentation to audiences read more…

Key Trends in Software User Assistance: Part 1 of a 2-Part Whitepaper

January 6, 2012 @ 7:50 AM, By Parth Mukherjee

A very Happy New Year to all readers! We are pleased to announce the release of the first part of the whitepaper “Key Trends in Software User Assistance”. This is the first of a two-part series discussing the current and future trends associated with software user assistance. Joe Welinske of WritersUA (who needs no further read more…

  • Categories

  • Archives

  • Authors

  • Useful Links

  • Recent Comments

    • Joel: Thanks for fixing the links guys!
    • Maxwell Hoffmann: Ted, one aspect of the blog that may have escaped your notice; you can launch the HTML5 version in...
    • Maxwell Hoffmann: Joel, per comments made above, I discovered that the original URLs were incorrect with pointers to...
    • Maxwell Hoffmann: Paul, as I indicated in the comments below, the original blog had links that pointed to a...
    • Maxwell Hoffmann: I apologize to all concerned regarding my suggestion to “clear the cache” … it...