February 7, 2013 @ 11:27 AM, By Parth Mukherjee
Ray Gallon or The HumanistNerd just completed a fabulous series of webinars for fans of User Assistance. The complexity of today’s technical products means ‘how-to’ information may no longer provide users with all they need. More than procedures, users need to acquire skills and concepts that enable them to be autonomous, make decisions, and work read more…
January 15, 2013 @ 2:18 PM, By Vikram Verma
Hello Everyone, This is my first post on the Adobe TechComm Central Blog. I am the new Product Manager for Adobe RoboHelp, Adobe RoboHelp Server, & Adobe Technical Communication Suite. I am delighted to be part of the technical communication community. Over the past week, I have had the opportunity to interact with some of read more…
January 4, 2013 @ 11:51 AM, By Parth Mukherjee
Hello everyone! Adobe TechComm family wishes everyone a very happy new year! The year may have changed, but we are still strongly committed to bringing you FREE thought leadership and learning content in the form of webinars. Hope you make the most of what’s on offer. Please feel free to share this with friends and read more…
November 5, 2012 @ 3:05 PM, By Nandini Gupta
Once you have created a help project, you can choose a layout between Flash Help Pro and Web Help Pro for publishing on your RoboHelp server. The server only supports these two SSL types for publishing. You will have to add the server location and specify the context name for which you would like to read more…
November 1, 2012 @ 12:26 PM, By Nandini Gupta
Issue: baggage files (xlsx, docx, or pptx) open as .ZIP files when published to RoboHelp Server Baggage files are an important part of your project especially when you want to link a Word, Excel, or PDF file to your project. When you create a project containing baggage files and generate the output locally, it works read more…
November 1, 2012 @ 11:58 AM, By Nandini Gupta
Adobe RoboHelp Server is a server-based Help solution that provides real-time end-user feedback on your Help and knowledgebase. RoboHelp Server gathers and logs data about what questions users ask while searching content and how users navigate through topics. Results are displayed in an easy-to-view graphical format for quick interpretation. Your Help system resides on a read more…
October 29, 2012 @ 1:47 PM, By Nandini Gupta
RoboHelp extends its integration capability with SharePoint in its recent RoboHelp 10 release. RoboHelp supports version control with SharePoint 2010 natively, i.e. no third party plug-in is required to make it work from within RoboHelp. This means you can use SharePoint as the repository for source files and seamlessly check-in and check-out the files. This read more…
October 26, 2012 @ 11:15 AM, By Nandini Gupta
Can multiple users work on a help project simultaneously? There is no easy answer unless you have the right tool. What is Adobe RoboSource Control? Adobe RoboSource Control is a Software Version Control (SVC) application. SVC applications allow multiple users to work on a project simultaneously. Why should I use Adobe RoboSource Control? If you read more…
August 22, 2012 @ 6:52 PM, By Parth Mukherjee
Hello User Assistance (UA) professionals, We are pleased to announce the release of the second part of the whitepaper series “Key Trends in Software User Assistance” and the corresponding webinar recording that discusses the current and future trends associated with software user assistance. Joe Welinske of WritersUA (who needs no further introduction) has authored this insightful read more…
July 26, 2012 @ 2:22 PM, By Ankur Jain
It gives me great pleasure to introduce the all new Adobe RoboHelp 10. This release offers dramatic new workflows that make it easier than ever to create, import and deliver content using a familiar, author-friendly environment. RoboHelp 10 enables you to publish socially-enabled content to multiple screens/devices using HTML5, take advantage of the end-to-end workflow read more…