October 18, 2012 @ 1:11 PM, By Ankur Jain
To help empower clinical researchers to bring new drugs to market sooner, Medidata Solutions Worldwide—a leading provider of cloud-based clinical solutions—strives to offer its customers easy, immediate access to rich product and training information. To support this goal, the company standardized on Adobe Technical Communication Suite. The result: its dispersed knowledge management team can collaborate read more…
October 8, 2012 @ 5:23 PM, By Ankur Jain
How are businesses using Microsoft SharePoint in the Enterprise? As a Product Manager, I’ve asked this question to several teams familiar with SharePoint, including technical communication professionals and end-users. While most people start with SharePoint as a portal technology or use it as a content repository, there are several who have extended its use to read more…
September 25, 2012 @ 12:44 PM, By Maxwell Hoffmann
By Neil Perlin, Hyper/Word Services I was introduced to mobile, in the form of Microsoft Windows CE, in 1998 by Joe Welinske of WritersUA. By late 1999, I was giving conference presentations on mobile app (pre-iPhone) programming, cellular technology, and other bizarre (by tech comm standards) topics. The image below is a page from a read more…
September 21, 2012 @ 12:17 PM, By Maxwell Hoffmann
Join AdobeTCS Product Evangelist for a 5-part product exploration series focusing on Technical Communication Suite 4, RoboHelp 10 and FrameMaker 11. The purpose of this series is to give brief specific “how to’s” in some areas of product features that have broad appeal. You can register for this series by clicking here. Please note that read more…
September 17, 2012 @ 3:04 AM, By Maxwell Hoffmann
In a recently recorded webinar, Captivate and Adobe maven Kevin Siegel of Iconlogic.com demonstrated how shockingly simple it is to publish from FrameMaker to ePub using Tech Comm Suite 4 and RoboHelp 10. In less than an hour, you can view a real world case study in which a book that was actually published in read more…
September 5, 2012 @ 10:03 AM, By Parth Mukherjee
Since we’ve launched the Technical Communication Suite 4, FrameMaker 11 and RoboHelp 10, there has been a large amount of digital content that has been generated by us as well as by independent users and reviewers. In this ‘Product-opedia’ we bring you all useful references in one place. We hope this is useful for everyone. read more…
August 30, 2012 @ 12:00 PM, By Parth Mukherjee
On 24th July, RoboHelp 10 was launched along with the rest of the Adobe Technical Communication Suite launch. There have been several reviews help, policy & procedure authoring and publishing experts have written about the latest launch. We wanted to highlight some of the key things that these reviewers and other experts have said about RoboHelp 10. Overall: “Adobe RoboHelp 10 delivers read more…
August 28, 2012 @ 11:11 AM, By Parth Mukherjee
Hello All, We wanted to share a consolidated list of reviews of RoboHelp 10 and the Technical Communication Suite 4. We will be adding to this list as more reviews become available. Hopefully, this serves as a useful central resource for those of you looking for expert and neutral opinions. Peter Grainge on the new read more…
August 22, 2012 @ 6:52 PM, By Parth Mukherjee
Hello User Assistance (UA) professionals, We are pleased to announce the release of the second part of the whitepaper series “Key Trends in Software User Assistance” and the corresponding webinar recording that discusses the current and future trends associated with software user assistance. Joe Welinske of WritersUA (who needs no further introduction) has authored this insightful read more…
August 3, 2012 @ 3:23 PM, By Maxwell Hoffmann
his brief blog summarizes some of the product launch videos we created to showcase enhancements to Technical Communication Suite and its improved integration between bundled software products. For years, people have associated Tech Comm Suite with a bundle of FrameMaker, RoboHelp and Acrobat. But there is much more: Tech Comm Suite 4 also includes Illustrator read more…