An Easy “How To” session on Merged Help

December 14, 2012 @ 12:25 PM, By Maxwell Hoffmann

Many people who move into powerful Help Authoring solutions like RoboHelp 10 eventually reach the point where they have perhaps a dozen related Help projects which they wish to deliver as a single package. It is possible to merge multiple Help projects into one seamless library. Lightext Inc.’s Beth Gerber  recently made a guest webinar read more…

RoboHelp 10: Screen profiles and layouts for Multiscreen HTML5

November 5, 2012 @ 2:17 PM, By Nandini Gupta

The Multiscreen HTML5 feature is introduced in RoboHelp 10. It’s a Single Source Layout which can be configured based on any HTML5 compatible device that could be used for viewing your content. This feature gives authors the power to generate the outputs which can be viewed on any mobile device such as iPad, iPhone, Android read more…

Resolving .chm file error in RoboHelp: Cannot open file: mk:@MSITStore”

October 30, 2012 @ 2:04 PM, By Nandini Gupta

If you are working with Microsoft HTML Help in RoboHelp, you might get the following error while opening the .chm file: This error usually occurs due to HHCTRL.OCX file which is a Windows file used to view help files. Most of the times it gets overwritten by some newly installed hardware, software or even updates. read more…

Multiscreen Help Authoring: Dealing with the explosion in device sizes

October 23, 2012 @ 12:29 PM, By Maxwell Hoffmann

This week a smaller, leaner, meaner iPad was introduced by Apple, increasing the number and type of tablet or mobile devices that we must all eventually publish to. The challenges can seem daunting at first. Fortunately, seasoned user-assistance thought pioneer, Joe Welinske, has authored a highly useful White Paper. You may download and review “Multiscreen read more…

Free Whitepaper: Trends in Technical Illustrations

August 8, 2012 @ 11:12 AM, By Parth Mukherjee

Read the entire whitepaper Executive Summary: The era of Technical Communications 2.0 is here, presenting technical communicators with unprecedented opportunities to expand their roles, increase their internal visibility, and grow the value and reach of every publication they work on. To do this, they must become aware of three top trends that are currently driving read more…

Making Sense of Accessibility, Part 1

June 19, 2012 @ 10:26 PM, By Maxwell Hoffmann

This blog captures highlights of Char James-Tanney’s insightful Adobe webinar from June 19, 2012. Char revealed among other things that: People who reach full life expectancy can expect to be classified as disabled for up to 11% of their lifetime. “Color blind” people can actually see colors, they are just different colors.   Making Sense read more…

Part 1: 13 Common Mistakes about Communicating Polices and Procedures Info – How to Avoid Them

June 6, 2012 @ 1:31 AM, By Maxwell Hoffmann

Raymond Urgo, commonly known as “Mr. P&P” due to his deep-dive expertise in the world of Policies and Procedures was our guest in part one of our webinar series on this topic. Raymond revealed 6 common pitfalls with Policies and Procedures that are all too often overlooked. A link to his presentation slides is displayed read more…

STC Summit 2012: Adobe Thought Leader event highlights and PPT slides

May 30, 2012 @ 2:48 AM, By Maxwell Hoffmann

Besides being a Platinum Sponsor for this year’s STC Summit in Chicago, Adobe also pulled together a “deep dive” thought leader “pre-conference” event held the morning before the conference officially kicked off. Our marketing team worked overtime bringing some of the brightest subject matter experts together for what was essentially a “demo-less” event. Adobe’s mission read more…

Review: Top 10 Mistakes to Avoid when Starting a Help Project!

April 24, 2012 @ 10:11 AM, By Maxwell Hoffmann

Help and Documentation thought leader has written an excellent White Paper on “Th e top 10 mistakes to avoid when starting an online help project” available for download as PDF. Adobe had Neil as an eSeminar guest earlier this year, and you can view the recorded Webinar, “Confessions of an ‘Enlightened’ Mind – Top 10 read more…

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