Just4You #5: Compelling Reasons to Consider RoboHelp 11

March 25, 2015 @ 6:28 AM, By Maxwell Hoffmann

In the fifth session of “Just 4 You” select demonstrations, Adobe Product Evangelist, Maxwell Hoffmann, covers powerful RoboHelp features for a specific audience: users of older releases of RoboHelp, or professionals using other tools who haven’t seen RoboHelp recently. RoboHelp has evolved and made great strides in terms of power and more accessible usability in read more…

Just4You #4: Major XML Authoring Improvements in FrameMaker 12

March 25, 2015 @ 6:26 AM, By Maxwell Hoffmann

In the fourth session of “Just 4 You” select demonstrations, Adobe Product Evangelist, Maxwell Hoffmann, takes you some astonishing FrameMaker product improvements for a specific audience: users of older releases who may be thinking of going to DITA or XML and do not realize how much FrameMaker has improved in this area. This presentation is read more…

Just4You #3: What is in FrameMaker 12 for users of Versions 9 thru 11?

March 25, 2015 @ 6:24 AM, By Maxwell Hoffmann

In the third session of “Just 4 You” select demonstrations, Adobe Product Evangelist, Maxwell Hoffmann, takes you through key highlights of FrameMaker 12 for a specific audience: users of FrameMaker v9, v10 or v11. Since these releases are more recent than those covered in earlier episodes of this series, the demo and presentation emphasis is read more…

Just4You #2: What’s in FrameMaker 12 for users of V7.x and V8.x?

March 25, 2015 @ 6:22 AM, By Maxwell Hoffmann

In the second session of “Just 4 You” select demonstrations, Adobe Product Evangelist, Maxwell Hoffmann, takes you through key highlights of interest to existing users of older versions of FrameMaker. This presentation is aimed specifically at users who are [a] still using FM7 or FM8, or [b] have not seen or used FrameMaker since version read more…

Just4You #1: Why FrameMaker matters for Word Users

March 25, 2015 @ 6:21 AM, By Maxwell Hoffmann

In the first session of “Just 4 You” select demonstrations, Adobe Product Evangelist, Maxwell Hoffmann, takes you through key highlights of FrameMaker that are of particular interest to users of Microsoft Word, or potential users who are unfamiliar with FrameMaker’s power. This combination of slides and live demos focuses on use of FrameMaker for “regular” read more…

I Didn’t Know RoboHelp Could Do That!

March 18, 2015 @ 3:33 AM, By Maxwell Hoffmann

Even in this tech-savvy world, often what we know about our software is just what we need to know for our routine work flows. We don’t have time to explore every menu option or feature to have at the ready at a moment’s notice. Learning advanced features usually comes when a client makes a request read more…

Promote Clear Thinking via RoboHelp

March 11, 2015 @ 3:31 AM, By Maxwell Hoffmann

Good writing is about clear thinking. Clear thinking is hard work. Most people in business don’t have the time, incentive, or interest to put in the work. Often in business situations, certain “blocks” inhibit the ability for stakeholders and decision-makers to think clearly. Blocks that prevent clear thinking: Misaligned expectations that stem from outdated goals read more…

Congratulations to all Adobe Tech Comm Survey 2014 winners !

March 10, 2015 @ 10:06 AM, By kverma

Hello Everyone, First of all, a big thanks to all those, who participated in the Adobe Tech Comm Survey 2014. We got an overwhelming response and your inputs helped us understand the current state of the tech comm industry and provided a number of insights, some of which we will be sharing via conference presentations and read more…

RoboHelp 10 fix for Firefox version 35 issue released

February 26, 2015 @ 6:56 AM, By Vikram Verma

Hello Everyone, We noticed that the WebHelp published outputs from RoboHelp 11 and RoboHelp 10 did not display the TOC, Index, Glossary or Search on Mozilla Firefox version 35. We had already released the fix for RoboHelp 11 in the RoboHelp 11.0.4 update. I am delighted to announce that we have also fixed this issue in read more…

Keeping it Clean – Ways to Streamline Content in RoboHelp

February 5, 2015 @ 12:44 PM, By Maxwell Hoffmann

Our second RoboHelp webinar in February featured one of our most popular guests, Beth Gerber of Lightext Inc., of Arcadia, California. Beth presented an informative overview of how to keep content simple and focused in RoboHelp, using real life projects in a life demo during the second half. You may view the RECORDING by clicking read more…

Introducing 2015 release of FrameMaker !

June 2, 2015 @ 11:08 AM, By kverma

Hello Framers, Today, I have some exciting news to share with you! It is my pleasure to announce the availability of the new version of Adobe’s Technical Communication Suite (2015 release). As part of the suite, we released new versions of FrameMaker (FM) line of products as well. FrameMaker (2015 release) FrameMaker XML Author (2015 release) read more…

RoboHelp 10 fix for Firefox version 35 issue released

February 26, 2015 @ 6:56 AM, By Vikram Verma

Hello Everyone, We noticed that the WebHelp published outputs from RoboHelp 11 and RoboHelp 10 did not display the TOC, Index, Glossary or Search on Mozilla Firefox version 35. We had already released the fix for RoboHelp 11 in the RoboHelp 11.0.4 update. I am delighted to announce that we have also fixed this issue in read more…

Friday @ 6:24 AM FrameMaker 12 update released (12.0.4) Friday @ 5:37 AM RoboHelp 11 update released (RH 11.0.4) Wednesday @ 12:58 PM FrameMaker: How to write your own ExtendScripts, Part 1

FrameMaker 12 update released (12.0.4)

January 30, 2015 @ 6:24 AM, By kverma

Hello Framers, First of all, Wish you a very happy new year 2015! Today, I am pleased to announce that we have released an important update to the Technical Communication line of products which includes FrameMaker 12, FrameMaker XML Author 12 and RoboHelp 11. In this update, we have made several enhancements as well as addressed read more…

RoboHelp 11 update released (RH 11.0.4)

January 30, 2015 @ 5:37 AM, By Vikram Verma

Hello Everyone, Hope all of you are doing well. I am happy to let you know that we have released an important update to the Technical Communication line of products which includes FrameMaker 12, FrameMaker XML Author 12 and RoboHelp 11. In this blog post, I will be talking about the RoboHelp 11 update. For read more…

FrameMaker: How to write your own ExtendScripts, Part 1

January 14, 2015 @ 12:58 PM, By Maxwell Hoffmann

In January, long-time FrameMaker maven, Rick Quatro, did a guest appearance in the first of a 2-part series on FrameMaker ExtendScripts. You may view the RECORDING of Part 1 by clicking on the following webinar title: FrameMaker: How to write your own ExtendScripts, Part 1 This session goes through the process of creating a broadly read more…

NEW FrameMaker User’s Guide: Sliced, Diced, and Enhanced

December 5, 2014 @ 2:26 PM, By Maxwell Hoffmann

[An update from Nandini Gupta and Peter G.A. Barraud] — Over the years, many of you from the FrameMaker community shared rich feedback on the content and structure of the FrameMaker user’s guide. We’ve been listening and we’ve spent several busy months acting on the feedback to create an improved user’s guide that meets your read more…

RoboHelp 11 update released (RH 11.0.3)

September 26, 2014 @ 10:11 AM, By Vikram Verma

Hello Everyone, Hope all of you are doing well. I am happy to let you know that we have released an important update to the Technical Communication line of products which includes FrameMaker 12, FrameMaker XML Author 12 and RoboHelp 11. In this update, we have made several enhancements as well as addressed many issues, reported by read more…

FrameMaker 12 Update released (FM 12.0.3)

September 26, 2014 @ 6:48 AM, By kverma

Hello Framers, Hope all of you are doing well. I am pleased to announce that we have released an important update to the Technical Communication line of products which includes FrameMaker 12, FrameMaker XML Author 12 and RoboHelp 11. In this update, we have made several enhancements as well as addressed many issues, reported by our customers read more…

New public bugbase for FrameMaker

July 31, 2014 @ 9:17 AM, By kunalsaini

I am pleased to announce a new public bugbase system where you can file bugs and feature requests for FrameMaker. You can directly use the link below or FrameMaker wishform will redirect you there. https://bugbase.adobe.com/index.cfm All you need is to login with your Adobe ID. With this new interface you can now track bugs logged by you, read more…

Important FrameMaker update 12.0.2 released

May 8, 2014 @ 10:29 AM, By kverma

Hello Framers, Hope you are well. I am happy to let you know that we have released an important update to the Technical Communication line of products which includes FrameMaker 12, FrameMaker XML Author 12 and Robohelp 11. In this update, we have made several enhancements as well as addressed many issues, reported by our customers read more…

Introducing 2015 release of FrameMaker !

June 2, 2015 @ 11:08 AM, By kverma

Hello Framers, Today, I have some exciting news to share with you! It is my pleasure to announce the availability of the new version of Adobe’s Technical Communication Suite (2015 release). As part of the suite, we released new versions of FrameMaker (FM) line of products as well. FrameMaker (2015 release) FrameMaker XML Author (2015 release) read more…

Congratulations to all Adobe Tech Comm Survey 2014 winners !

March 10, 2015 @ 10:06 AM, By kverma

Hello Everyone, First of all, a big thanks to all those, who participated in the Adobe Tech Comm Survey 2014. We got an overwhelming response and your inputs helped us understand the current state of the tech comm industry and provided a number of insights, some of which we will be sharing via conference presentations and read more…

RoboHelp 10 fix for Firefox version 35 issue released

February 26, 2015 @ 6:56 AM, By Vikram Verma

Hello Everyone, We noticed that the WebHelp published outputs from RoboHelp 11 and RoboHelp 10 did not display the TOC, Index, Glossary or Search on Mozilla Firefox version 35. We had already released the fix for RoboHelp 11 in the RoboHelp 11.0.4 update. I am delighted to announce that we have also fixed this issue in read more…

FrameMaker 12 update released (12.0.4)

January 30, 2015 @ 6:24 AM, By kverma

Hello Framers, First of all, Wish you a very happy new year 2015! Today, I am pleased to announce that we have released an important update to the Technical Communication line of products which includes FrameMaker 12, FrameMaker XML Author 12 and RoboHelp 11. In this update, we have made several enhancements as well as addressed read more…

RoboHelp 11 update released (RH 11.0.4)

January 30, 2015 @ 5:37 AM, By Vikram Verma

Hello Everyone, Hope all of you are doing well. I am happy to let you know that we have released an important update to the Technical Communication line of products which includes FrameMaker 12, FrameMaker XML Author 12 and RoboHelp 11. In this blog post, I will be talking about the RoboHelp 11 update. For read more…

NEW FrameMaker User’s Guide: Sliced, Diced, and Enhanced

December 5, 2014 @ 2:26 PM, By Maxwell Hoffmann

[An update from Nandini Gupta and Peter G.A. Barraud] — Over the years, many of you from the FrameMaker community shared rich feedback on the content and structure of the FrameMaker user’s guide. We’ve been listening and we’ve spent several busy months acting on the feedback to create an improved user’s guide that meets your read more…

Adobe Tech Comm Survey 2014 launched !

September 30, 2014 @ 4:45 AM, By Vikram Verma

Hello Tech Comm Professionals, Today, we are pleased to announce the launch of Adobe Tech Comm Survey 2014! We are always looking for ways of improving our products and make them even better for the tech comm community. For this, we love to hear your feedback and understand key developments on your side, which are changing the way you read more…

RoboHelp 11 update released (RH 11.0.3)

September 26, 2014 @ 10:11 AM, By Vikram Verma

Hello Everyone, Hope all of you are doing well. I am happy to let you know that we have released an important update to the Technical Communication line of products which includes FrameMaker 12, FrameMaker XML Author 12 and RoboHelp 11. In this update, we have made several enhancements as well as addressed many issues, reported by read more…

FrameMaker 12 Update released (FM 12.0.3)

September 26, 2014 @ 6:48 AM, By kverma

Hello Framers, Hope all of you are doing well. I am pleased to announce that we have released an important update to the Technical Communication line of products which includes FrameMaker 12, FrameMaker XML Author 12 and RoboHelp 11. In this update, we have made several enhancements as well as addressed many issues, reported by our customers read more…

New public bugbase for FrameMaker

July 31, 2014 @ 9:17 AM, By kunalsaini

I am pleased to announce a new public bugbase system where you can file bugs and feature requests for FrameMaker. You can directly use the link below or FrameMaker wishform will redirect you there. https://bugbase.adobe.com/index.cfm All you need is to login with your Adobe ID. With this new interface you can now track bugs logged by you, read more…

Guest Bloggers

Colum McAndrew
Senior Technical Writer, IDBS
Twitter: @robocolumn
Colum is a Technical Author based in Guildford, UK. A user of Adobe RoboHelp since 1999, he can frequently be found on that product’s support forums offering advice to other users. He also writes the RoboColum(n) technical authoring blog which focuses largely on RoboHelp, RoboHelp Server and other Adobe Technical Communications Suite products.

 

John Daigle
President, Evergreen Online Learning, LLC
Twitter: @hypertexas
A frequent speaker at national online help conferences, John is an Adobe Certified RoboHelp, Captivate and Acrobat Connect Professional Instructor. He has taught RoboHelp since 1992 and Adobe Captivate since it was introduced. His speaking engagements include the STC Manhattan Chapter, STC Summits in Minneapolis, Atlanta, Philadelphia, WritersUA and LavaCon conferences. John is a member of the Society for Technical Communication (Rocky Mountain Chapter) and has a Bachelor of Science degree in Journalism from the University of Houston. He began his career in broadcast news as a reporter for the NBC television affiliate in Houston, Texas.

 

Kevin Siegel
Founder & President, IconLogic, Inc.
Twitter: @Kevin_Siegel

Kevin has written more than 100 step-by-step computer training books including Essentials of RoboDemo 5, Essentials of Adobe RoboHelp 9, Essentials of Adobe RoboHelp 8, Essentials of Adobe RoboHelp 7. Kevin spent five years in the U.S. Coast Guard as an award-winning photojournalist and has more than two decades experience as a print publisher, technical writer, instructional designer and eLearning developer. He is a certified technical trainer, has been a classroom instructor for more than 20 years and is a frequent speaker at trade shows and conventions. Kevin holds multiple certifications from companies such as Adobe and the CompTIA.

 

Scott Prentice
Founder & President, Leximation
Twitter: @saprentice

Scott is a specialist in online documentation development and efficient publishing processes. He has spent 19+ years as a technical publications application developer, overlapping with 8 years as a technical writer of user and developer documentation. Extensive design experience gives Scott the ability to creatively solve unique problems on short notice. His specialties include custom web application development, online document interface design, and authoring productivity enhancements. He is also adept at creating innovative solutions that facilitate content localization into many languages.

 

Willam van Weelden
Technical Writer, Centric IT Solutions
Twitter: @WvWeelden

William is a technical writer and a part time Philosophy student at the University of Utrecht. He creates help, demonstrations and commercial documentation using a variety of tools, including Captivate, FrameMaker and RoboHelp. You can visit him at www.wvanweelden.eu

 

Adobe Bloggers

 

Ankur Jain
Product Manager (Technical Communication Suite, RoboHelp, and RoboHelp Server )
Twitter: @ankurjain8

Ankur is responsible for Adobe’s business strategy, product roadmap, and partner and customer relationships for his Technical Communication products. He is a popular speaker at technical communication conferences around the globe. Prior to Adobe, Ankur worked as a Senior Product Manager at Trilogy, where he specialized in solving industry’s toughest problems and delivering business value through relentless innovation and technology-powered business services. Earlier in his consulting role, he served over a half dozen clients in the US and the UK on various strategic initiatives. Ankur holds an MBA and enjoys traveling.

 

Kapil Verma
Senior Product Manager (FrameMaker, FrameMaker Server)
Twitter: @KapilVermaAdobe

Kapil is responsible for the overall FrameMaker product strategy and roadmap, partner ecosystem management, and customer relationships. Prior to Adobe, he worked as a management consultant at McKinsey & Co., where he served Fortune 500 technology and telecomm corporations on a variety of strategic topics. Earlier, he worked at Capital One in Virginia, where he developed and shaped marketing strategy.

 

Maxwell Hoffmann
Product Evangelist
Twitter: @maxwellhoffmann

Maxwell has continually worked with FrameMaker software in several capacities for over 20 years. He has provided hands-on sales and customer training to over 1,200 people in North America, Europe, Australia and South America. Maxwell spent the last 15 years in the translation industry, where he managed consulting, DITA/XML migration and multilingual publishing production with FrameMaker, RoboHelp and the most common competitive products. A prolific blogger and white paper author, Maxwell has been a frequent featured speaker at conferences relating to technical communications. He was designated an Adobe Community Expert in 2007 and a 2011 inductee to the Adobe Community Professional program as a recognized expert in FrameMaker. Maxwell has also been designated one of the Top 25 Most Influential Content Strategists for 2010 by MindTouch and LavaCon.

Parth Mukherjee
Product Marketing Manager
Twitter: @parthsm


Parth manages marketing activities for the technical communication products. In his capacity he manages marketing strategy, investments, lead generation and partner relationships. Parth also manages social media and web content for the business. In this capacity, he creates as well as manages web content and technical documentation for Adobe products. Parth holds an MBA in Marketing and has been a branding expert in the consulting services space before joining Adobe.

 

Tom Aldous
Director – Business Development and Evangelism
Twitter: @tmaldous

Tom leads the business development activities for Adobe’s technical communication tools. Before joining Adobe in January 2011, he worked for over 20 years as a managing partner and consultant at an Adobe business partner company called Integrated Technologies, Inc. (InTech). While at InTech, Tom successfully implemented large-scale XML solutions at several Fortune 500 companies.

 

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