NEW FrameMaker User’s Guide: Sliced, Diced, and Enhanced

December 5, 2014 @ 2:26 PM, By Maxwell Hoffmann

[An update from Nandini Gupta and Peter G.A. Barraud] — Over the years, many of you from the FrameMaker community shared rich feedback on the content and structure of the FrameMaker user’s guide. We’ve been listening and we’ve spent several busy months acting on the feedback to create an improved user’s guide that meets your read more…

Digital Learning : Eye Popping Trends revealed in guest Webinar and Survey

December 3, 2014 @ 3:43 AM, By Maxwell Hoffmann

In early December Ray Gallon and Neus Lorenzo delivered their fourth and final episode in their “Tech Challenges: Surfing and Diving Deep” webinar series. You may view the recording of this webinar by clicking on the TITLE in the line below: Sess 4) Digital Learning : Individual Adaptive Construction or Connected Social Interaction? You may read more…

Publishing XML from FrameMaker 12 to a “state-of-the-art” HTML5 eReader

December 2, 2014 @ 11:56 PM, By Maxwell Hoffmann

In a recent webinar, a key Adobe partner, eGloo Technologies, presented a very dynamic look at a powerful new FrameMaker solution. Don Stolee demonstrated how tekAuthor and tekReader, connected with Structured FrameMaker, can give you a radically new dynamic way to share HTML5 in a “Reader” format that is closer to a traditional page view. read more…

Advanced Tips: FrameMaker 12 and Regular Expressions

November 20, 2014 @ 12:51 AM, By Maxwell Hoffmann

Recently, one of our most valued Adobe FrameMaker partners, Rick Quatro of Carmen Publishing, was a guest presenter on a lively session on how to use REGULAR EXPRESSIONS in FIND/CHANGE within FrameMaker. This potent feature was added with the release of FrameMaker 12. You may view a recording of this session by clicking on the read more…

Guest Blog: XML Authoring Made Easy, It’s not just for Geeks anymore …

November 18, 2014 @ 4:01 AM, By Maxwell Hoffmann

[Guest blog by FrameMaker XML expert, Bernard Aschwanden of Publishing Smarter] In this session I simplify the process of authoring XML content. Since I have to use *a* standard for this, I’ll work with DITA content. My goal is to show you that creating, editing, saving, re-opening and publishing DITA content doesn’t have to be read more…

Guest Blog: A quick guide to mobile publishing with FrameMaker 12

November 14, 2014 @ 4:15 AM, By Maxwell Hoffmann

Do you need to get FrameMaker content to your users via phones and tablets? Are you well past the due date? Here are the steps you need to get the job done, including an introduction to custom skins and branding. For more content, view the one hour recorded Adobe webinar I gave in October, 2014. read more…

Digital Learning: Individual Adaptive Construction or Connected Social Interaction?

November 13, 2014 @ 10:29 PM, By Maxwell Hoffmann

Guest Blog by Ray Gallon and Neus Lorenzo Editor’s Note: this blog is posted in anticipation of an immersive, highly participative eSeminar on December 4th, “Sess 4) Digital Learning : Individual Adaptive Construction or Connected Social Interaction?” In the digital era, are we more adapted to Plato or to Aristotle? Plato learned and taught through read more…

Guest Blog: RoboHelp – “I Changed My Mind When I Saw it Online”

October 28, 2014 @ 5:18 AM, By Maxwell Hoffmann

Editor’s Note: this guest blog is authored by Tanner Corporate Services, who recently delivered 3 thoughtful eSeminars around online Help project issues with RoboHelp. ======================== Has an SME ever said this to you? Maybe another writer has said it, but what about an SME? Maybe in response to something you developed from their print source read more…

Best Practices When Creating Interactive Video Tutorials

October 21, 2014 @ 4:46 AM, By Maxwell Hoffmann

=============== EDITOR’S NOTE: in this guest blog, Bernard Aschwanden shares key points and insights the he demonstrated in an October 2014. You will find a link to the recording in the purple paragraph above the first illustration. =============== This session discusses tips to create tutorial videos that enhance the learning experience. I explain the purpose read more…

Adobe Captivate: Highlights of eSeminar on Interactive Video

October 16, 2014 @ 12:52 AM, By Maxwell Hoffmann

This blog summarizes key points covered in a highly instructive recorded eSeminar, Best Practices when Creating Interactive Video Tutorial. Note, you may view this recorded video by clicking on the TITLE in the previous sentence. This lively session included several key ingredients to creating successful interactive videos via Captivate from Publishing Smarter’s Bernard Aschwanden. Topics read more…

RoboHelp 10 fix for Firefox version 35 issue released

February 26, 2015 @ 6:56 AM, By Vikram Verma

Hello Everyone, We noticed that the WebHelp published outputs from RoboHelp 11 and RoboHelp 10 did not display the TOC, Index, Glossary or Search on Mozilla Firefox version 35. We had already released the fix for RoboHelp 11 in the RoboHelp 11.0.4 update. I am delighted to announce that we have also fixed this issue in read more…

FrameMaker 12 update released (12.0.4)

January 30, 2015 @ 6:24 AM, By kverma

Hello Framers, First of all, Wish you a very happy new year 2015! Today, I am pleased to announce that we have released an important update to the Technical Communication line of products which includes FrameMaker 12, FrameMaker XML Author 12 and RoboHelp 11. In this update, we have made several enhancements as well as addressed read more…

Friday @ 5:37 AM RoboHelp 11 update released (RH 11.0.4) Wednesday @ 12:58 PM FrameMaker: How to write your own ExtendScripts, Part 1 Friday @ 2:26 PM NEW FrameMaker User’s Guide: Sliced, Diced, and Enhanced

RoboHelp 11 update released (RH 11.0.4)

January 30, 2015 @ 5:37 AM, By Vikram Verma

Hello Everyone, Hope all of you are doing well. I am happy to let you know that we have released an important update to the Technical Communication line of products which includes FrameMaker 12, FrameMaker XML Author 12 and RoboHelp 11. In this blog post, I will be talking about the RoboHelp 11 update. For read more…

FrameMaker: How to write your own ExtendScripts, Part 1

January 14, 2015 @ 12:58 PM, By Maxwell Hoffmann

In January, long-time FrameMaker maven, Rick Quatro, did a guest appearance in the first of a 2-part series on FrameMaker ExtendScripts. You may view the RECORDING of Part 1 by clicking on the following webinar title: FrameMaker: How to write your own ExtendScripts, Part 1 This session goes through the process of creating a broadly read more…

NEW FrameMaker User’s Guide: Sliced, Diced, and Enhanced

December 5, 2014 @ 2:26 PM, By Maxwell Hoffmann

[An update from Nandini Gupta and Peter G.A. Barraud] — Over the years, many of you from the FrameMaker community shared rich feedback on the content and structure of the FrameMaker user’s guide. We’ve been listening and we’ve spent several busy months acting on the feedback to create an improved user’s guide that meets your read more…

RoboHelp 11 update released (RH 11.0.3)

September 26, 2014 @ 10:11 AM, By Vikram Verma

Hello Everyone, Hope all of you are doing well. I am happy to let you know that we have released an important update to the Technical Communication line of products which includes FrameMaker 12, FrameMaker XML Author 12 and RoboHelp 11. In this update, we have made several enhancements as well as addressed many issues, reported by read more…

FrameMaker 12 Update released (FM 12.0.3)

September 26, 2014 @ 6:48 AM, By kverma

Hello Framers, Hope all of you are doing well. I am pleased to announce that we have released an important update to the Technical Communication line of products which includes FrameMaker 12, FrameMaker XML Author 12 and RoboHelp 11. In this update, we have made several enhancements as well as addressed many issues, reported by our customers read more…

New public bugbase for FrameMaker

July 31, 2014 @ 9:17 AM, By kunalsaini

I am pleased to announce a new public bugbase system where you can file bugs and feature requests for FrameMaker. You can directly use the link below or FrameMaker wishform will redirect you there. https://bugbase.adobe.com/index.cfm All you need is to login with your Adobe ID. With this new interface you can now track bugs logged by you, read more…

Important FrameMaker update 12.0.2 released

May 8, 2014 @ 10:29 AM, By kverma

Hello Framers, Hope you are well. I am happy to let you know that we have released an important update to the Technical Communication line of products which includes FrameMaker 12, FrameMaker XML Author 12 and Robohelp 11. In this update, we have made several enhancements as well as addressed many issues, reported by our customers read more…

RoboHelp 11.0.1 update released !

May 7, 2014 @ 11:16 AM, By Vikram Verma

Hello Everyone, I am pleased to announce the availability of RoboHelp 11.0.1 update. As part of this update, we have fixed several issues that were reported to us by our users and valued partners. In addition, there are some enhancements in this service update as well. Here is a summary of the enhancements in this read more…

Congratulations to all Adobe Tech Comm Survey 2014 winners !

March 10, 2015 @ 10:06 AM, By kverma

Hello Everyone, First of all, a big thanks to all those, who participated in the Adobe Tech Comm Survey 2014. We got an overwhelming response and your inputs helped us understand the current state of the tech comm industry and provided a number of insights, some of which we will be sharing via conference presentations and read more…

RoboHelp 10 fix for Firefox version 35 issue released

February 26, 2015 @ 6:56 AM, By Vikram Verma

Hello Everyone, We noticed that the WebHelp published outputs from RoboHelp 11 and RoboHelp 10 did not display the TOC, Index, Glossary or Search on Mozilla Firefox version 35. We had already released the fix for RoboHelp 11 in the RoboHelp 11.0.4 update. I am delighted to announce that we have also fixed this issue in read more…

FrameMaker 12 update released (12.0.4)

January 30, 2015 @ 6:24 AM, By kverma

Hello Framers, First of all, Wish you a very happy new year 2015! Today, I am pleased to announce that we have released an important update to the Technical Communication line of products which includes FrameMaker 12, FrameMaker XML Author 12 and RoboHelp 11. In this update, we have made several enhancements as well as addressed read more…

RoboHelp 11 update released (RH 11.0.4)

January 30, 2015 @ 5:37 AM, By Vikram Verma

Hello Everyone, Hope all of you are doing well. I am happy to let you know that we have released an important update to the Technical Communication line of products which includes FrameMaker 12, FrameMaker XML Author 12 and RoboHelp 11. In this blog post, I will be talking about the RoboHelp 11 update. For read more…

NEW FrameMaker User’s Guide: Sliced, Diced, and Enhanced

December 5, 2014 @ 2:26 PM, By Maxwell Hoffmann

[An update from Nandini Gupta and Peter G.A. Barraud] — Over the years, many of you from the FrameMaker community shared rich feedback on the content and structure of the FrameMaker user’s guide. We’ve been listening and we’ve spent several busy months acting on the feedback to create an improved user’s guide that meets your read more…

Adobe Tech Comm Survey 2014 launched !

September 30, 2014 @ 4:45 AM, By Vikram Verma

Hello Tech Comm Professionals, Today, we are pleased to announce the launch of Adobe Tech Comm Survey 2014! We are always looking for ways of improving our products and make them even better for the tech comm community. For this, we love to hear your feedback and understand key developments on your side, which are changing the way you read more…

RoboHelp 11 update released (RH 11.0.3)

September 26, 2014 @ 10:11 AM, By Vikram Verma

Hello Everyone, Hope all of you are doing well. I am happy to let you know that we have released an important update to the Technical Communication line of products which includes FrameMaker 12, FrameMaker XML Author 12 and RoboHelp 11. In this update, we have made several enhancements as well as addressed many issues, reported by read more…

FrameMaker 12 Update released (FM 12.0.3)

September 26, 2014 @ 6:48 AM, By kverma

Hello Framers, Hope all of you are doing well. I am pleased to announce that we have released an important update to the Technical Communication line of products which includes FrameMaker 12, FrameMaker XML Author 12 and RoboHelp 11. In this update, we have made several enhancements as well as addressed many issues, reported by our customers read more…

New public bugbase for FrameMaker

July 31, 2014 @ 9:17 AM, By kunalsaini

I am pleased to announce a new public bugbase system where you can file bugs and feature requests for FrameMaker. You can directly use the link below or FrameMaker wishform will redirect you there. https://bugbase.adobe.com/index.cfm All you need is to login with your Adobe ID. With this new interface you can now track bugs logged by you, read more…

Important FrameMaker update 12.0.2 released

May 8, 2014 @ 10:29 AM, By kverma

Hello Framers, Hope you are well. I am happy to let you know that we have released an important update to the Technical Communication line of products which includes FrameMaker 12, FrameMaker XML Author 12 and Robohelp 11. In this update, we have made several enhancements as well as addressed many issues, reported by our customers read more…

Guest Bloggers

Colum McAndrew
Senior Technical Writer, IDBS
Twitter: @robocolumn
Colum is a Technical Author based in Guildford, UK. A user of Adobe RoboHelp since 1999, he can frequently be found on that product’s support forums offering advice to other users. He also writes the RoboColum(n) technical authoring blog which focuses largely on RoboHelp, RoboHelp Server and other Adobe Technical Communications Suite products.

 

John Daigle
President, Evergreen Online Learning, LLC
Twitter: @hypertexas
A frequent speaker at national online help conferences, John is an Adobe Certified RoboHelp, Captivate and Acrobat Connect Professional Instructor. He has taught RoboHelp since 1992 and Adobe Captivate since it was introduced. His speaking engagements include the STC Manhattan Chapter, STC Summits in Minneapolis, Atlanta, Philadelphia, WritersUA and LavaCon conferences. John is a member of the Society for Technical Communication (Rocky Mountain Chapter) and has a Bachelor of Science degree in Journalism from the University of Houston. He began his career in broadcast news as a reporter for the NBC television affiliate in Houston, Texas.

 

Kevin Siegel
Founder & President, IconLogic, Inc.
Twitter: @Kevin_Siegel

Kevin has written more than 100 step-by-step computer training books including Essentials of RoboDemo 5, Essentials of Adobe RoboHelp 9, Essentials of Adobe RoboHelp 8, Essentials of Adobe RoboHelp 7. Kevin spent five years in the U.S. Coast Guard as an award-winning photojournalist and has more than two decades experience as a print publisher, technical writer, instructional designer and eLearning developer. He is a certified technical trainer, has been a classroom instructor for more than 20 years and is a frequent speaker at trade shows and conventions. Kevin holds multiple certifications from companies such as Adobe and the CompTIA.

 

Scott Prentice
Founder & President, Leximation
Twitter: @saprentice

Scott is a specialist in online documentation development and efficient publishing processes. He has spent 19+ years as a technical publications application developer, overlapping with 8 years as a technical writer of user and developer documentation. Extensive design experience gives Scott the ability to creatively solve unique problems on short notice. His specialties include custom web application development, online document interface design, and authoring productivity enhancements. He is also adept at creating innovative solutions that facilitate content localization into many languages.

 

Willam van Weelden
Technical Writer, Centric IT Solutions
Twitter: @WvWeelden

William is a technical writer and a part time Philosophy student at the University of Utrecht. He creates help, demonstrations and commercial documentation using a variety of tools, including Captivate, FrameMaker and RoboHelp. You can visit him at www.wvanweelden.eu

 

Adobe Bloggers

 

Ankur Jain
Product Manager (Technical Communication Suite, RoboHelp, and RoboHelp Server )
Twitter: @ankurjain8

Ankur is responsible for Adobe’s business strategy, product roadmap, and partner and customer relationships for his Technical Communication products. He is a popular speaker at technical communication conferences around the globe. Prior to Adobe, Ankur worked as a Senior Product Manager at Trilogy, where he specialized in solving industry’s toughest problems and delivering business value through relentless innovation and technology-powered business services. Earlier in his consulting role, he served over a half dozen clients in the US and the UK on various strategic initiatives. Ankur holds an MBA and enjoys traveling.

 

Kapil Verma
Senior Product Manager (FrameMaker, FrameMaker Server)
Twitter: @KapilVermaAdobe

Kapil is responsible for the overall FrameMaker product strategy and roadmap, partner ecosystem management, and customer relationships. Prior to Adobe, he worked as a management consultant at McKinsey & Co., where he served Fortune 500 technology and telecomm corporations on a variety of strategic topics. Earlier, he worked at Capital One in Virginia, where he developed and shaped marketing strategy.

 

Maxwell Hoffmann
Product Evangelist
Twitter: @maxwellhoffmann

Maxwell has continually worked with FrameMaker software in several capacities for over 20 years. He has provided hands-on sales and customer training to over 1,200 people in North America, Europe, Australia and South America. Maxwell spent the last 15 years in the translation industry, where he managed consulting, DITA/XML migration and multilingual publishing production with FrameMaker, RoboHelp and the most common competitive products. A prolific blogger and white paper author, Maxwell has been a frequent featured speaker at conferences relating to technical communications. He was designated an Adobe Community Expert in 2007 and a 2011 inductee to the Adobe Community Professional program as a recognized expert in FrameMaker. Maxwell has also been designated one of the Top 25 Most Influential Content Strategists for 2010 by MindTouch and LavaCon.

Parth Mukherjee
Product Marketing Manager
Twitter: @parthsm


Parth manages marketing activities for the technical communication products. In his capacity he manages marketing strategy, investments, lead generation and partner relationships. Parth also manages social media and web content for the business. In this capacity, he creates as well as manages web content and technical documentation for Adobe products. Parth holds an MBA in Marketing and has been a branding expert in the consulting services space before joining Adobe.

 

Tom Aldous
Director – Business Development and Evangelism
Twitter: @tmaldous

Tom leads the business development activities for Adobe’s technical communication tools. Before joining Adobe in January 2011, he worked for over 20 years as a managing partner and consultant at an Adobe business partner company called Integrated Technologies, Inc. (InTech). While at InTech, Tom successfully implemented large-scale XML solutions at several Fortune 500 companies.

 

  • Categories

  • Archives

  • Authors

  • Useful Links

  • Recent Comments

    • Jeff Coatsworth: Hey Vikram – the link to the helpx article is still resolving as “https://helpx.stage....
    • Sreekanth: Thanks for allowing us to ignore reference images in FrameMaker book. That is a definite time-saver.
    • Joel: Thanks for fixing the links guys!
    • Maxwell Hoffmann: Ted, one aspect of the blog that may have escaped your notice; you can launch the HTML5 version in...
    • Maxwell Hoffmann: Joel, per comments made above, I discovered that the original URLs were incorrect with pointers to...