Lavacon13 Thought Leaders 5) New job description for tech comm and Doing More with Less

December 18, 2013 @ 12:53 PM, By Maxwell Hoffmann

This is the 5th in our series of blogs highlighting live “on the floor” interviews with thought leaders who stopped by our Adobe booth at Lavcon 2013 in Portland, OR this past October. In this session, two thought leaders share “how to do more with less” and a “new job description” for technical writers. Read read more…

Guest Blog: The (very) long road to structured writing

December 16, 2013 @ 11:13 PM, By Maxwell Hoffmann

In this guest blog, respected blogger and thought leader, Ant Davey, describes his personal long road to structured writing. Davey’s experience mirrors the path that many of us have traveled on or are about to embark on. Read on for useful guidance you can apply to your own journey. ________________________________________________ This article is not about read more…

Guest Blog: Multichannel Publishing using Adobe Technical Communication Suite, Part III

December 13, 2013 @ 3:28 AM, By Maxwell Hoffmann

In this guest blog, certified Adobe trainer and expert Bernard Aschwanden of Publishing Smarter recaps some key points that he covered in part three of a 3-part webinar series. After reviewing this brief summary, you may wish to click on the 3rd bulleted item below to view the actual recorded webinar. ____________ This is the read more…

Guest Blog: Multichannel Publishing using Adobe Technical Communication Suite, Part II

December 12, 2013 @ 3:16 AM, By Maxwell Hoffmann

In this first guest blog, certified Adobe trainer and expert Bernard Aschwanden of Publishing Smarter recaps some key points that he covered in part two of a 3-part webinar series. After reviewing this brief summary, you may wish to click on the 2nd bulleted item below to view the actual recorded webinar. __________ This is read more…

Guest Blog: Multichannel Publishing using Adobe Technical Communication Suite, Part I

December 11, 2013 @ 2:19 AM, By Maxwell Hoffmann

In this first guest blog, certified Adobe trainer and expert Bernard Aschwanden of Publishing Smarter recaps some key points that he covered in part one of a 3-part webinar series. ____________ This is the first in a series of three sessions targeted to people who either want to know more about Adobe Technical Communication Suite, read more…

Guest Blog: TCS4, Integrating Adobe Captivate with Adobe FrameMaker

December 10, 2013 @ 1:59 AM, By Maxwell Hoffmann

In this blog, one of our favorite webinar guests, Kevin Siegel of ICONLOGIC, shares simple, illustrated steps for integrating Captivate videos in FrameMaker 11 documents and PDF output. You can find similar information in a dynamic webinar recording, featuring Kevin Siegel, at: “3) EXPLORE TCS4: Create Engaging, Interactive PDFs Using Adobe Captivate and Adobe FrameMaker.” read more…

Lavacon13 Thought Leaders 4) Component Content Management and FrameMaker case study

December 9, 2013 @ 2:43 AM, By Maxwell Hoffmann

We brought out the camera crew again for Lavacon 2013 held a few weeks ago in Portland, Oregon. We interviewed over 20 thought leaders, and captured some highly original insights, suggestions and mini-case histories. In this fourth session we touch on yet another wide range of topics ranging from component content management to a real read more…

Lavacon13 Thought Leaders 3) Multimedia’s expanding role and 2 things you need to know

December 5, 2013 @ 1:18 AM, By Maxwell Hoffmann

We brought out the camera crew again for Lavacon 2013 held a few weeks ago in Portland, Oregon. We interviewed over 20 thought leaders, and captured some highly original insights, suggestions and mini-case histories. In this third session we touch on yet another wide range of topics ranging from multimedia in tech doc to 2 read more…

Lavacon13 Thought Leaders 2) Creative Tech Content, Responsive Design & Reduced Injuries

December 3, 2013 @ 1:11 AM, By Maxwell Hoffmann

We brought out the camera crew again for Lavacon 2013 held a few weeks ago in Portland, Oregon. We interviewed over 20 thought leaders, and captured some highly original insights, suggestions and mini-case histories. In this second session of interviews we cover issues ranging from how to take a creative approach to technical content to read more…

Lavacon13 Thought Leaders 1) Multiple output, Component Management & STC Benefits

November 27, 2013 @ 12:18 PM, By Maxwell Hoffmann

We brought out the camera crew again for Lavacon 2013 held a few weeks ago in Portland, Oregon. We interviewed over 20 thought leaders, and captured some highly original insights, suggestions and mini-case histories. Read on and view these mini-videos to see what our first collection of thought leaders have to say. Alyssa Fox: Adjust read more…

Adobe Tech Comm products continue to be available via CLP/TLP

April 17, 2014 @ 11:27 AM, By kverma

Hello Everyone, Hope you are well. Some of you may have heard about the recent change with Creative Suite 6 being discontinued via CLP/TLP programs for commercial and government (excl. China and Japan government). The question that may have come up in many people’s mind is what does it mean for other Adobe products especially read more…

Leveraging cloud services for collaboration in RoboHelp 11

February 26, 2014 @ 11:18 AM, By Vikram Verma

  Hello Everyone,   As many of you would know, we released RoboHelp 11 on Jan 14, 2014. In this blog, I will be covering an exciting new feature which allows you to seamlessly connect RoboHelp Resource Manager with the sync folders of popular cloud services such as Dropbox, Google Drive, SkyDrive, or any other read more…

Thursday @ 6:46 PM Introducing native multi-device publishing in FM12 (Part 1) Monday @ 9:00 AM Introducing the new single layout based Responsive HTML5 publishing Friday @ 5:09 PM Introducing FrameMaker XML Author

Introducing native multi-device publishing in FM12 (Part 1)

February 13, 2014 @ 6:46 PM, By kverma

Hello Framers, Today, I wanted to share some information an exciting topic with you and that is how you can take your content in FrameMaker and publish it to multiple formats and for multiple devices. Now, as many of you may know already, it has always been possible to do multi-device publishing from FM. However, read more…

Introducing the new single layout based Responsive HTML5 publishing

February 3, 2014 @ 9:00 AM, By Vikram Verma

Hello Everyone, As I mentioned in my RoboHelp 11 release blog, I am starting a series of blogs which will cover the new features that we have introduced in RoboHelp. In this blog, I will talk about the new Responsive HTML5 workflow that we have introduced in this release. If you recall, in my release read more…

Introducing FrameMaker XML Author

January 31, 2014 @ 5:09 PM, By kverma

Hello Framers, Today, I wanted to tell you about a brand, new product called FrameMaker XML Author, which we launched as part of the recent new release of FrameMaker line of products. FrameMaker XML Author (FMXA) is a fully standards-compliant XML editor, which lets you work with standards like DITA, S1000D or any custom XML read more…

Fix for importing previous version ISF files in RoboHelp 11

January 29, 2014 @ 5:43 AM, By Vikram Verma

Hello All, Recently, we came to know that the ISF files, generated from RoboHelp 10 and earlier, are not getting imported correctly in RoboHelp 11. We have released the fix for the same. For more details on how to apply the fix in your installation, please click here. Vikram Verma        

Fix released for RoboHelp 10 output issues related to Internet Explorer 11

January 24, 2014 @ 10:45 AM, By Vikram Verma

Hello RoboHelp users, I am happy to announce that we have released a fix for the RoboHelp 10 output issues related to Internet Explorer  11. When the WebHelp output for RoboHelp 10 is viewed in Internet Explorer 11, users experience the following issues: Search functionality in WebHelp displays no search results The Webhelp TOC, index, read more…

FrameMaker 12 is here!

January 14, 2014 @ 5:17 PM, By Maxwell Hoffmann

            Hello Framers, Wish you all a happy new year 2014! Hope you had a relaxing holiday break and are feeling fully recharged to get back into action in the new year! Today, I have some exciting news for you! It is my pleasure to announce the availability of the read more…

Consolidated list of Adobe Tech Comm Product Reviews

January 14, 2014 @ 2:00 PM, By Vikram Verma

Hello All, I wanted to share a consolidated list of Adobe Tech Comm Products reviews so far. I will be adding to this list as more reviews become available. Hopefully, this serves as a useful central resource for those of you looking for expert, neutral opinions on these products. FrameMaker 12 A review published on read more…

A new solution for doing procedures in a “smarter” way and an opportunity to participate in the beta program!

November 22, 2013 @ 9:14 AM, By kverma

Overview of a new solution with the goal of reducing human performance issues during execution of procedures and tasks related to maintenance, operations, servicing etc. This post also talks about how to participate in the beta program of this solution

Adobe Tech Comm products continue to be available via CLP/TLP

April 17, 2014 @ 11:27 AM, By kverma

Hello Everyone, Hope you are well. Some of you may have heard about the recent change with Creative Suite 6 being discontinued via CLP/TLP programs for commercial and government (excl. China and Japan government). The question that may have come up in many people’s mind is what does it mean for other Adobe products especially read more…

Introducing native multi-device publishing in FM12 (Part 1)

February 13, 2014 @ 6:46 PM, By kverma

Hello Framers, Today, I wanted to share some information an exciting topic with you and that is how you can take your content in FrameMaker and publish it to multiple formats and for multiple devices. Now, as many of you may know already, it has always been possible to do multi-device publishing from FM. However, read more…

Introducing FrameMaker XML Author

January 31, 2014 @ 5:09 PM, By kverma

Hello Framers, Today, I wanted to tell you about a brand, new product called FrameMaker XML Author, which we launched as part of the recent new release of FrameMaker line of products. FrameMaker XML Author (FMXA) is a fully standards-compliant XML editor, which lets you work with standards like DITA, S1000D or any custom XML read more…

Fix for importing previous version ISF files in RoboHelp 11

January 29, 2014 @ 5:43 AM, By Vikram Verma

Hello All, Recently, we came to know that the ISF files, generated from RoboHelp 10 and earlier, are not getting imported correctly in RoboHelp 11. We have released the fix for the same. For more details on how to apply the fix in your installation, please click here. Vikram Verma        

Fix released for RoboHelp 10 output issues related to Internet Explorer 11

January 24, 2014 @ 10:45 AM, By Vikram Verma

Hello RoboHelp users, I am happy to announce that we have released a fix for the RoboHelp 10 output issues related to Internet Explorer  11. When the WebHelp output for RoboHelp 10 is viewed in Internet Explorer 11, users experience the following issues: Search functionality in WebHelp displays no search results The Webhelp TOC, index, read more…

FrameMaker 12 is here!

January 14, 2014 @ 5:17 PM, By Maxwell Hoffmann

            Hello Framers, Wish you all a happy new year 2014! Hope you had a relaxing holiday break and are feeling fully recharged to get back into action in the new year! Today, I have some exciting news for you! It is my pleasure to announce the availability of the read more…

Technical Communication Suite 5 is here !

January 14, 2014 @ 3:10 PM, By Vikram Verma

Hello Everyone, Wish you all, a very happy and prosperous new year 2014! As we begin the New Year, I am pleased to announce the availability of Technical Communication Suite 5, the latest version of the suite. Watch the video below to learn more. This release of Technical Communication Suite has major upgrades to FrameMaker, read more…

Consolidated list of Adobe Tech Comm Product Reviews

January 14, 2014 @ 2:00 PM, By Vikram Verma

Hello All, I wanted to share a consolidated list of Adobe Tech Comm Products reviews so far. I will be adding to this list as more reviews become available. Hopefully, this serves as a useful central resource for those of you looking for expert, neutral opinions on these products. FrameMaker 12 A review published on read more…

RoboHelp 11 is here !

January 14, 2014 @ 2:00 PM, By Maxwell Hoffmann

Hello Everyone, Wish you all, a very happy and prosperous new year 2014! As we begin the New Year, I am pleased to announce the availability of RoboHelp 11, the latest version of RoboHelp product. In this release, we have introduced new innovative workflows and enhanced several existing ones. RoboHelp 11 enables authors to quickly read more…

A new solution for doing procedures in a “smarter” way and an opportunity to participate in the beta program!

November 22, 2013 @ 9:14 AM, By kverma

Overview of a new solution with the goal of reducing human performance issues during execution of procedures and tasks related to maintenance, operations, servicing etc. This post also talks about how to participate in the beta program of this solution

Guest Bloggers

Colum McAndrew
Senior Technical Writer, IDBS
Twitter: @robocolumn
Colum is a Technical Author based in Guildford, UK. A user of Adobe RoboHelp since 1999, he can frequently be found on that product’s support forums offering advice to other users. He also writes the RoboColum(n) technical authoring blog which focuses largely on RoboHelp, RoboHelp Server and other Adobe Technical Communications Suite products.

 

John Daigle
President, Evergreen Online Learning, LLC
Twitter: @hypertexas
A frequent speaker at national online help conferences, John is an Adobe Certified RoboHelp, Captivate and Acrobat Connect Professional Instructor. He has taught RoboHelp since 1992 and Adobe Captivate since it was introduced. His speaking engagements include the STC Manhattan Chapter, STC Summits in Minneapolis, Atlanta, Philadelphia, WritersUA and LavaCon conferences. John is a member of the Society for Technical Communication (Rocky Mountain Chapter) and has a Bachelor of Science degree in Journalism from the University of Houston. He began his career in broadcast news as a reporter for the NBC television affiliate in Houston, Texas.

 

Kevin Siegel
Founder & President, IconLogic, Inc.
Twitter: @Kevin_Siegel

Kevin has written more than 100 step-by-step computer training books including Essentials of RoboDemo 5, Essentials of Adobe RoboHelp 9, Essentials of Adobe RoboHelp 8, Essentials of Adobe RoboHelp 7. Kevin spent five years in the U.S. Coast Guard as an award-winning photojournalist and has more than two decades experience as a print publisher, technical writer, instructional designer and eLearning developer. He is a certified technical trainer, has been a classroom instructor for more than 20 years and is a frequent speaker at trade shows and conventions. Kevin holds multiple certifications from companies such as Adobe and the CompTIA.

 

Scott Prentice
Founder & President, Leximation
Twitter: @saprentice

Scott is a specialist in online documentation development and efficient publishing processes. He has spent 19+ years as a technical publications application developer, overlapping with 8 years as a technical writer of user and developer documentation. Extensive design experience gives Scott the ability to creatively solve unique problems on short notice. His specialties include custom web application development, online document interface design, and authoring productivity enhancements. He is also adept at creating innovative solutions that facilitate content localization into many languages.

 

Willam van Weelden
Technical Writer, Centric IT Solutions
Twitter: @WvWeelden

William is a technical writer and a part time Philosophy student at the University of Utrecht. He creates help, demonstrations and commercial documentation using a variety of tools, including Captivate, FrameMaker and RoboHelp. You can visit him at www.wvanweelden.eu

 

Adobe Bloggers

 

Ankur Jain
Product Manager (Technical Communication Suite, RoboHelp, and RoboHelp Server )
Twitter: @ankurjain8

Ankur is responsible for Adobe’s business strategy, product roadmap, and partner and customer relationships for his Technical Communication products. He is a popular speaker at technical communication conferences around the globe. Prior to Adobe, Ankur worked as a Senior Product Manager at Trilogy, where he specialized in solving industry’s toughest problems and delivering business value through relentless innovation and technology-powered business services. Earlier in his consulting role, he served over a half dozen clients in the US and the UK on various strategic initiatives. Ankur holds an MBA and enjoys traveling.

 

Kapil Verma
Senior Product Manager (FrameMaker, FrameMaker Server)
Twitter: @KapilVermaAdobe

Kapil is responsible for the overall FrameMaker product strategy and roadmap, partner ecosystem management, and customer relationships. Prior to Adobe, he worked as a management consultant at McKinsey & Co., where he served Fortune 500 technology and telecomm corporations on a variety of strategic topics. Earlier, he worked at Capital One in Virginia, where he developed and shaped marketing strategy.

 

Maxwell Hoffmann
Product Evangelist
Twitter: @maxwellhoffmann

Maxwell has continually worked with FrameMaker software in several capacities for over 20 years. He has provided hands-on sales and customer training to over 1,200 people in North America, Europe, Australia and South America. Maxwell spent the last 15 years in the translation industry, where he managed consulting, DITA/XML migration and multilingual publishing production with FrameMaker, RoboHelp and the most common competitive products. A prolific blogger and white paper author, Maxwell has been a frequent featured speaker at conferences relating to technical communications. He was designated an Adobe Community Expert in 2007 and a 2011 inductee to the Adobe Community Professional program as a recognized expert in FrameMaker. Maxwell has also been designated one of the Top 25 Most Influential Content Strategists for 2010 by MindTouch and LavaCon.

Parth Mukherjee
Product Marketing Manager
Twitter: @parthsm


Parth manages marketing activities for the technical communication products. In his capacity he manages marketing strategy, investments, lead generation and partner relationships. Parth also manages social media and web content for the business. In this capacity, he creates as well as manages web content and technical documentation for Adobe products. Parth holds an MBA in Marketing and has been a branding expert in the consulting services space before joining Adobe.

 

Tom Aldous
Director – Business Development and Evangelism
Twitter: @tmaldous

Tom leads the business development activities for Adobe’s technical communication tools. Before joining Adobe in January 2011, he worked for over 20 years as a managing partner and consultant at an Adobe business partner company called Integrated Technologies, Inc. (InTech). While at InTech, Tom successfully implemented large-scale XML solutions at several Fortune 500 companies.

 

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