Sess 1) Beyond WebHelp: Editing HTML5 layouts in RoboHelp 11

August 19, 2014 @ 1:51 AM, By Maxwell Hoffmann

RoboHelp 11 is extremely powerful and yet easy to use. One of the hallmark features of new version 11 is the icon-driven “wizard” for modifying HTML5 responsive layouts. As powerful as this visual editor is, there are some major layout changes that you cannot accomplish with the visual editor alone. RoboHelp expert, Willam van Weelden, read more…

FrameMaker XML Migration Strategy, Part 2: How to Convert via FM

August 15, 2014 @ 8:53 AM, By Maxwell Hoffmann

Continuing our exploration of ways that FrameMaker 12 can help you migrate your content to structure, we explore another recently posted resource. In late August, we had a dynamic webinar session from Bernard Aschwanden of Publishing Smarter. You may view the eSeminar Recording by clicking on the title: Bernard Sess 1) Easy Steps to Convert Your read more…

FrameMaker XML Migration Strategy, Part 1: Resources

August 8, 2014 @ 7:54 AM, By Maxwell Hoffmann

In the coming weeks, you will see a series of blogs that will have something to do with “converting to structure.” Why? By popular demand: this is one of the  most sought after areas of expertise in our field. I frequently have webinar attendees or conference members ask for more resources and materials in this read more…

Squeeze FrameMaker to the last drop with ExtendScript

August 5, 2014 @ 12:15 PM, By Maxwell Hoffmann

As powerful as FrameMaker is, you can make the product go even further if you move beyond commonly known advanced features. Our Tech Comm Solutions consultant, Dustin Vaughn, recently hosted a webinar with well-known FrameMaker expert Russell Ward of Spirent (and West Street Consulting.) Although Russ is a regular “fixture” in most FrameMaker forums, his read more…

New public bugbase for FrameMaker

July 31, 2014 @ 9:17 AM, By kunalsaini

I am pleased to announce a new public bugbase system where you can file bugs and feature requests for FrameMaker. You can directly use the link below or FrameMaker wishform will redirect you there. https://bugbase.adobe.com/index.cfm All you need is to login with your Adobe ID. With this new interface you can now track bugs logged by you, read more…

Video Intro to “New” Captivate 8 in Tech Comm Suite 5

July 25, 2014 @ 12:25 PM, By Maxwell Hoffmann

Tech Comm Suite 5 was recently updated with the latest releases of Captivate 8 and Presenter 10. I recently delivered a focused webinar that emphasizes “what matters” in new Captivate to TechComm professionals. You can view the recording of this webinar by clicking on the title: “Intro to Captivate 8 in Tech Comm Suite 5.0.1” read more…

RoboHelp 11 Can Do That? Anatomy of a Project …

July 23, 2014 @ 12:51 PM, By Maxwell Hoffmann

Although many of us are aware of RoboHelp 11’s power, it is always refreshing ot have an eye-witness account from the field, delivered by professionals who don’t work for Adobe. In late July we had a refreshing webinar from Tanner Services Corporation on “I Didn’t Know RoboHelp Could Do That!‘ [Click on the title to read more…

TCS 5.0.1 is here and Captivate 8 and Presenter 10 are part of it !

July 10, 2014 @ 5:12 AM, By Vikram Verma

Hello Everyone, Today, I am pleased to announce the availability of TCS 5.0.1 update, which includes the latest versions of Adobe Captivate and Adobe Presenter products. We had included Captivate 7 and Presenter 9 in TCS 5 at launch, however, since we have released Captivate 8 and Presenter 10 recently, we are happy to include these read more…

Upgrade to FM12 Reason #7) Direct XML editing and low-cost FM XML Author

July 9, 2014 @ 2:24 AM, By Maxwell Hoffmann

Amongst the many compelling reasons for upgrading from FrameMaker 7.x to FrameMaker 12, real “out-of-the-box” DITA support would surely be near the top of the list. Although FrameMaker 7.x was a competent and potent structured editor in its day, it was developed before most major milestones in DITA development and approval were achieved. New, less expensive version read more…

Upgrade to FM12 Reason #6) Full DITA Compliance, Accessible Structured Editing

July 8, 2014 @ 2:24 AM, By Maxwell Hoffmann

FrameMaker 12’s structured editing features and XML support have come a long way from the model introduced ten years ago with FrameMaker 7.0. That earlier release of FrameMaker combined two earlier separate products (Regular FrameMaker and FrameMaker+SGML), granting customers a “two-for-one” authoring solution; every copy of FrameMaker 7.x could produce either traditional unstructured documents, or read more…

RoboHelp 10 fix for Firefox version 35 issue released

February 26, 2015 @ 6:56 AM, By Vikram Verma

Hello Everyone, We noticed that the WebHelp published outputs from RoboHelp 11 and RoboHelp 10 did not display the TOC, Index, Glossary or Search on Mozilla Firefox version 35. We had already released the fix for RoboHelp 11 in the RoboHelp 11.0.4 update. I am delighted to announce that we have also fixed this issue in read more…

FrameMaker 12 update released (12.0.4)

January 30, 2015 @ 6:24 AM, By kverma

Hello Framers, First of all, Wish you a very happy new year 2015! Today, I am pleased to announce that we have released an important update to the Technical Communication line of products which includes FrameMaker 12, FrameMaker XML Author 12 and RoboHelp 11. In this update, we have made several enhancements as well as addressed read more…

Friday @ 5:37 AM RoboHelp 11 update released (RH 11.0.4) Wednesday @ 12:58 PM FrameMaker: How to write your own ExtendScripts, Part 1 Friday @ 2:26 PM NEW FrameMaker User’s Guide: Sliced, Diced, and Enhanced

RoboHelp 11 update released (RH 11.0.4)

January 30, 2015 @ 5:37 AM, By Vikram Verma

Hello Everyone, Hope all of you are doing well. I am happy to let you know that we have released an important update to the Technical Communication line of products which includes FrameMaker 12, FrameMaker XML Author 12 and RoboHelp 11. In this blog post, I will be talking about the RoboHelp 11 update. For read more…

FrameMaker: How to write your own ExtendScripts, Part 1

January 14, 2015 @ 12:58 PM, By Maxwell Hoffmann

In January, long-time FrameMaker maven, Rick Quatro, did a guest appearance in the first of a 2-part series on FrameMaker ExtendScripts. You may view the RECORDING of Part 1 by clicking on the following webinar title: FrameMaker: How to write your own ExtendScripts, Part 1 This session goes through the process of creating a broadly read more…

NEW FrameMaker User’s Guide: Sliced, Diced, and Enhanced

December 5, 2014 @ 2:26 PM, By Maxwell Hoffmann

[An update from Nandini Gupta and Peter G.A. Barraud] – Over the years, many of you from the FrameMaker community shared rich feedback on the content and structure of the FrameMaker user’s guide. We’ve been listening and we’ve spent several busy months acting on the feedback to create an improved user’s guide that meets your read more…

RoboHelp 11 update released (RH 11.0.3)

September 26, 2014 @ 10:11 AM, By Vikram Verma

Hello Everyone, Hope all of you are doing well. I am happy to let you know that we have released an important update to the Technical Communication line of products which includes FrameMaker 12, FrameMaker XML Author 12 and RoboHelp 11. In this update, we have made several enhancements as well as addressed many issues, reported by read more…

FrameMaker 12 Update released (FM 12.0.3)

September 26, 2014 @ 6:48 AM, By kverma

Hello Framers, Hope all of you are doing well. I am pleased to announce that we have released an important update to the Technical Communication line of products which includes FrameMaker 12, FrameMaker XML Author 12 and RoboHelp 11. In this update, we have made several enhancements as well as addressed many issues, reported by our customers read more…

New public bugbase for FrameMaker

July 31, 2014 @ 9:17 AM, By kunalsaini

I am pleased to announce a new public bugbase system where you can file bugs and feature requests for FrameMaker. You can directly use the link below or FrameMaker wishform will redirect you there. https://bugbase.adobe.com/index.cfm All you need is to login with your Adobe ID. With this new interface you can now track bugs logged by you, read more…

Important FrameMaker update 12.0.2 released

May 8, 2014 @ 10:29 AM, By kverma

Hello Framers, Hope you are well. I am happy to let you know that we have released an important update to the Technical Communication line of products which includes FrameMaker 12, FrameMaker XML Author 12 and Robohelp 11. In this update, we have made several enhancements as well as addressed many issues, reported by our customers read more…

RoboHelp 11.0.1 update released !

May 7, 2014 @ 11:16 AM, By Vikram Verma

Hello Everyone, I am pleased to announce the availability of RoboHelp 11.0.1 update. As part of this update, we have fixed several issues that were reported to us by our users and valued partners. In addition, there are some enhancements in this service update as well. Here is a summary of the enhancements in this read more…

RoboHelp 10 fix for Firefox version 35 issue released

February 26, 2015 @ 6:56 AM, By Vikram Verma

Hello Everyone, We noticed that the WebHelp published outputs from RoboHelp 11 and RoboHelp 10 did not display the TOC, Index, Glossary or Search on Mozilla Firefox version 35. We had already released the fix for RoboHelp 11 in the RoboHelp 11.0.4 update. I am delighted to announce that we have also fixed this issue in read more…

FrameMaker 12 update released (12.0.4)

January 30, 2015 @ 6:24 AM, By kverma

Hello Framers, First of all, Wish you a very happy new year 2015! Today, I am pleased to announce that we have released an important update to the Technical Communication line of products which includes FrameMaker 12, FrameMaker XML Author 12 and RoboHelp 11. In this update, we have made several enhancements as well as addressed read more…

RoboHelp 11 update released (RH 11.0.4)

January 30, 2015 @ 5:37 AM, By Vikram Verma

Hello Everyone, Hope all of you are doing well. I am happy to let you know that we have released an important update to the Technical Communication line of products which includes FrameMaker 12, FrameMaker XML Author 12 and RoboHelp 11. In this blog post, I will be talking about the RoboHelp 11 update. For read more…

NEW FrameMaker User’s Guide: Sliced, Diced, and Enhanced

December 5, 2014 @ 2:26 PM, By Maxwell Hoffmann

[An update from Nandini Gupta and Peter G.A. Barraud] – Over the years, many of you from the FrameMaker community shared rich feedback on the content and structure of the FrameMaker user’s guide. We’ve been listening and we’ve spent several busy months acting on the feedback to create an improved user’s guide that meets your read more…

Adobe Tech Comm Survey 2014 launched !

September 30, 2014 @ 4:45 AM, By Vikram Verma

Hello Tech Comm Professionals, Today, we are pleased to announce the launch of Adobe Tech Comm Survey 2014! We are always looking for ways of improving our products and make them even better for the tech comm community. For this, we love to hear your feedback and understand key developments on your side, which are changing the way you read more…

RoboHelp 11 update released (RH 11.0.3)

September 26, 2014 @ 10:11 AM, By Vikram Verma

Hello Everyone, Hope all of you are doing well. I am happy to let you know that we have released an important update to the Technical Communication line of products which includes FrameMaker 12, FrameMaker XML Author 12 and RoboHelp 11. In this update, we have made several enhancements as well as addressed many issues, reported by read more…

FrameMaker 12 Update released (FM 12.0.3)

September 26, 2014 @ 6:48 AM, By kverma

Hello Framers, Hope all of you are doing well. I am pleased to announce that we have released an important update to the Technical Communication line of products which includes FrameMaker 12, FrameMaker XML Author 12 and RoboHelp 11. In this update, we have made several enhancements as well as addressed many issues, reported by our customers read more…

New public bugbase for FrameMaker

July 31, 2014 @ 9:17 AM, By kunalsaini

I am pleased to announce a new public bugbase system where you can file bugs and feature requests for FrameMaker. You can directly use the link below or FrameMaker wishform will redirect you there. https://bugbase.adobe.com/index.cfm All you need is to login with your Adobe ID. With this new interface you can now track bugs logged by you, read more…

Important FrameMaker update 12.0.2 released

May 8, 2014 @ 10:29 AM, By kverma

Hello Framers, Hope you are well. I am happy to let you know that we have released an important update to the Technical Communication line of products which includes FrameMaker 12, FrameMaker XML Author 12 and Robohelp 11. In this update, we have made several enhancements as well as addressed many issues, reported by our customers read more…

RoboHelp 11.0.1 update released !

May 7, 2014 @ 11:16 AM, By Vikram Verma

Hello Everyone, I am pleased to announce the availability of RoboHelp 11.0.1 update. As part of this update, we have fixed several issues that were reported to us by our users and valued partners. In addition, there are some enhancements in this service update as well. Here is a summary of the enhancements in this read more…

Guest Bloggers

Colum McAndrew
Senior Technical Writer, IDBS
Twitter: @robocolumn
Colum is a Technical Author based in Guildford, UK. A user of Adobe RoboHelp since 1999, he can frequently be found on that product’s support forums offering advice to other users. He also writes the RoboColum(n) technical authoring blog which focuses largely on RoboHelp, RoboHelp Server and other Adobe Technical Communications Suite products.

 

John Daigle
President, Evergreen Online Learning, LLC
Twitter: @hypertexas
A frequent speaker at national online help conferences, John is an Adobe Certified RoboHelp, Captivate and Acrobat Connect Professional Instructor. He has taught RoboHelp since 1992 and Adobe Captivate since it was introduced. His speaking engagements include the STC Manhattan Chapter, STC Summits in Minneapolis, Atlanta, Philadelphia, WritersUA and LavaCon conferences. John is a member of the Society for Technical Communication (Rocky Mountain Chapter) and has a Bachelor of Science degree in Journalism from the University of Houston. He began his career in broadcast news as a reporter for the NBC television affiliate in Houston, Texas.

 

Kevin Siegel
Founder & President, IconLogic, Inc.
Twitter: @Kevin_Siegel

Kevin has written more than 100 step-by-step computer training books including Essentials of RoboDemo 5, Essentials of Adobe RoboHelp 9, Essentials of Adobe RoboHelp 8, Essentials of Adobe RoboHelp 7. Kevin spent five years in the U.S. Coast Guard as an award-winning photojournalist and has more than two decades experience as a print publisher, technical writer, instructional designer and eLearning developer. He is a certified technical trainer, has been a classroom instructor for more than 20 years and is a frequent speaker at trade shows and conventions. Kevin holds multiple certifications from companies such as Adobe and the CompTIA.

 

Scott Prentice
Founder & President, Leximation
Twitter: @saprentice

Scott is a specialist in online documentation development and efficient publishing processes. He has spent 19+ years as a technical publications application developer, overlapping with 8 years as a technical writer of user and developer documentation. Extensive design experience gives Scott the ability to creatively solve unique problems on short notice. His specialties include custom web application development, online document interface design, and authoring productivity enhancements. He is also adept at creating innovative solutions that facilitate content localization into many languages.

 

Willam van Weelden
Technical Writer, Centric IT Solutions
Twitter: @WvWeelden

William is a technical writer and a part time Philosophy student at the University of Utrecht. He creates help, demonstrations and commercial documentation using a variety of tools, including Captivate, FrameMaker and RoboHelp. You can visit him at www.wvanweelden.eu

 

Adobe Bloggers

 

Ankur Jain
Product Manager (Technical Communication Suite, RoboHelp, and RoboHelp Server )
Twitter: @ankurjain8

Ankur is responsible for Adobe’s business strategy, product roadmap, and partner and customer relationships for his Technical Communication products. He is a popular speaker at technical communication conferences around the globe. Prior to Adobe, Ankur worked as a Senior Product Manager at Trilogy, where he specialized in solving industry’s toughest problems and delivering business value through relentless innovation and technology-powered business services. Earlier in his consulting role, he served over a half dozen clients in the US and the UK on various strategic initiatives. Ankur holds an MBA and enjoys traveling.

 

Kapil Verma
Senior Product Manager (FrameMaker, FrameMaker Server)
Twitter: @KapilVermaAdobe

Kapil is responsible for the overall FrameMaker product strategy and roadmap, partner ecosystem management, and customer relationships. Prior to Adobe, he worked as a management consultant at McKinsey & Co., where he served Fortune 500 technology and telecomm corporations on a variety of strategic topics. Earlier, he worked at Capital One in Virginia, where he developed and shaped marketing strategy.

 

Maxwell Hoffmann
Product Evangelist
Twitter: @maxwellhoffmann

Maxwell has continually worked with FrameMaker software in several capacities for over 20 years. He has provided hands-on sales and customer training to over 1,200 people in North America, Europe, Australia and South America. Maxwell spent the last 15 years in the translation industry, where he managed consulting, DITA/XML migration and multilingual publishing production with FrameMaker, RoboHelp and the most common competitive products. A prolific blogger and white paper author, Maxwell has been a frequent featured speaker at conferences relating to technical communications. He was designated an Adobe Community Expert in 2007 and a 2011 inductee to the Adobe Community Professional program as a recognized expert in FrameMaker. Maxwell has also been designated one of the Top 25 Most Influential Content Strategists for 2010 by MindTouch and LavaCon.

Parth Mukherjee
Product Marketing Manager
Twitter: @parthsm


Parth manages marketing activities for the technical communication products. In his capacity he manages marketing strategy, investments, lead generation and partner relationships. Parth also manages social media and web content for the business. In this capacity, he creates as well as manages web content and technical documentation for Adobe products. Parth holds an MBA in Marketing and has been a branding expert in the consulting services space before joining Adobe.

 

Tom Aldous
Director – Business Development and Evangelism
Twitter: @tmaldous

Tom leads the business development activities for Adobe’s technical communication tools. Before joining Adobe in January 2011, he worked for over 20 years as a managing partner and consultant at an Adobe business partner company called Integrated Technologies, Inc. (InTech). While at InTech, Tom successfully implemented large-scale XML solutions at several Fortune 500 companies.

 

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    • Jeff Coatsworth: Hey Vikram – the link to the helpx article is still resolving as “https://helpx.stage....
    • Sreekanth: Thanks for allowing us to ignore reference images in FrameMaker book. That is a definite time-saver.
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    • Maxwell Hoffmann: Ted, one aspect of the blog that may have escaped your notice; you can launch the HTML5 version in...
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