This blog has been written by this month’s guest blogger, Jason Nichols of ReadSoft. Thanks Jason! A few years ago our Technical Communication team upgraded to Adobe’s Technical Communication Suite 2. One of the reasons why we decided to get TCS2 was the ability of RoboHelp 8 to output to Adobe AIR—at the time a read more…
Hyland Software is a leading developer of ECM software, which saves corporations of all sizes a lot of time and money by automating key business processes. OnBase is the company’s premiere product. When the Custom Solutions Group of Hyland’s Technical Services division was faced with the challenge of incorporating application program interface (API) content housed read more…
After we introduced the ability to develop Help based on Adobe AIR in RoboHelp 8, one of the things we heard again and again from our customers was the need to customize the look-and-feel of the generated AIRHelp system. And we now have AIR Help Skin Editor in RoboHelp 9! Help systems must be consistent with read more…
We introduced ‘Adobe AIR Help’ in RoboHelp 8, a platform and browser independent output format that powers the next generation of documentation. The response has been over-whelming. Web 2.0 features to engage with the product community, appealing layouts and the ability to keep the content up-to-date, accurate and consistent made more and more technical communicators adopt read more…
by Colum McAndrew. One of the big bonuses for new users of RoboHelp is the familiarity of its user interface. If you use Microsoft Word, opening up RoboHelp should not be that much of a shock. Yes there is a learning curve, like any new application, but it feels strangely comfortable. What is equally reassuring read more…
Content must be kept in sync. In an earlier blog post, I talked about the need for authors to keep “in-sync” with subject matter experts and documentation team members. At the same time, your end users would like to participate in the content generation as well. Powerful new Review and Collaboration workflows in RoboHelp 9 read more…
The WritersUA Conference for Software User Assistance is quickly approaching. The Adobe team (Ankur Jain, Tom Aldous, John Daigle, Matt Sullivan, Peter Grainge, and Rick Stone) is going to be present, and will celebrate 20th anniversary of RoboHelp with the major release of Adobe RoboHelp 9 at WritersUA 2011. The event takes place March 13-16 in read more…
Here is your opportunity to meet members of the Adobe RoboHelp product management team and community professionals to learn about the major new benefits of Adobe RoboHelp 9. Sunday, March 13, 2011 8:30 am – 1 pm (with lunch) Hyatt Regency Long Beach, CA, USA Background: In 1991, RoboHelp began to earn its reputation as read more…
Adobe AIR is a cross-platform run time for building and deploying applications that connect the desktop to the web. AIR help is a new form of help which uses Adobe AIR technology. This blog will talk about the differences between Adobe AIR Application and Browser based AIR help. Before that lets talk about the similarities read more…
In 1991, RoboHelp began to earn its reputation as the leading tool in the help and policy authoring space. Now, on its 20th anniversary, Adobe celebrates “20 glorious years of RoboHelp” with exclusive RoboHelp 9 launch offers at the WritersUA conference. Venue: Hyatt Regency Long Beach, Long Beach, California Dates: March 13–16, 2011 To mark read more…
