[Guest Post] “Policies and Procedures Marketplace: Emerging Trends, Predictions”, by Raymond Urgo

In this guest blog, Policies and Procedures expert Raymond Urgo shares highlights from his recent webinar, “P&P Sess 3) The Policies & Procedures Market Place – Emerging Trends and Predictions.” (Click in the title in previous sentence to view the webinar recording.) Policies and Procedures are becoming more intertwined with every department throughout your company […]

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[Guest Post] “How to resolve Present Tense vs. Future Tense in Policies & Procedures?”, by Raymond Urgo

In this guest blog, Policies and Procedures expert Raymond Urgo shares highlights from his recent webinar, “P&P Sess 2) Addressing the Debate of Future Tense in Policies & Procedures Communication.” (Click in the title in previous sentence to view the webinar recording.) At first glance, you may think that this topic is somewhat “academic.” However, […]

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[Guest Post] “How do Policies and Procedures intersect with TechComm?”, by Raymond Urgo

In this guest blog, Policies and Procedures expert Raymond Urgo shares highlights from his recent webinar, “P&P Sess 1) Policies & Procedures Communication versus Technical Communication – What’s the Relation?.” You will definitely want to view the webinar recording, but in this brief blog Raymond gives a good overview of the areas where TechCom and […]

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SharePoint Integration in Adobe RoboHelp 10: An End-to-End Workflow

How are businesses using Microsoft SharePoint in the Enterprise? As a Product Manager, I’ve asked this question to several teams familiar with SharePoint, including technical communication professionals and end-users. While most people start with SharePoint as a portal technology or use it as a content repository, there are several who have extended its use to manage […]

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Early Feedback and Quotes: RoboHelp 10

On 24th July, RoboHelp 10 was launched along with the rest of the Adobe Technical Communication Suite launch. There have been several reviews help, policy & procedure authoring and publishing experts have written about the latest launch. We wanted to highlight some of the key things that these reviewers and other experts have said about RoboHelp 10. Overall: “Adobe RoboHelp 10 delivers […]

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Webinar Highlights: Are You Tempted to Use a Template to Expedite Policies & Procedure Development?

Last week Raymond Urgo – also know as “Mr. P&P” – covered a highly useful topic you may not have considered before. If you are authoring or revamping your Policies and Procedures, what considerations should you have around templates? Should you work with boilerplate? Should you have a dynamic “shell” that your staff can easily […]

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Part 1: 13 Common Mistakes about Communicating Polices and Procedures Info – How to Avoid Them

Raymond Urgo, commonly known as “Mr. P&P” due to his deep-dive expertise in the world of Policies and Procedures was our guest in part one of our webinar series on this topic. Raymond revealed 6 common pitfalls with Policies and Procedures that are all too often overlooked. A link to his presentation slides is displayed […]

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