“Technical Documentation is just a necessary evil.” Just a “cost center.” – It does not has to be!
Read in our customer success story with Palo Alto Networks how they increased Content Reach and improved the Customer Experience with Integrated Technical Documentation using XML Documentation for Adobe Experience Manager, DITA, and Adobe FrameMaker …
Some of the world’s largest data and communications network providers rely on technologies from Ciena to move the massive amounts of packet traffic that power the connected world. Ciena helps support their success with user documentation including user guides, installation guides, and quick start guides using Adobe Technical Communication Solutions. This new Adobe Customer Story gives insights into how Ciena makes Technical Communication a success …
When you start working with truly large amounts of content, it’s nearly impossible to enforce standards, style guides, and content models. The answer to this problem is XML-based, structured content. Structured authoring also helps with things like content management, localization (translation), accessibility, searchability, and is even a requirement in the aerospace, defense, and other industries.
Get an introduction to working with XML, DITA and S1000D in FrameMaker 2017 in this guest blog post by Matt Sullivan.
At Adobe, we continuously strive to give our customers the best experience. For this, we would love to hear your feedback and understand how we can improve our products and services to serve you better going forward. We are pleased to announce the launch of Adobe Tech Comm Customer Experience Survey 2018. Have your “SAY” […]
An Adobe FrameMaker template stores formatting information so that it can be applied to one or more documents to ensure consistency. Learn more about working with templates in this guest blog post by Matt Sullivan.
Make content production and publishing fun again with these 10 Adobe FrameMaker Features presented by Matt Sullivan …
FrameMaker is better than Word for tech docs, says Matt Sullivan in his guest blog post. Why? Read yourself …
Which TechComm trends impact you the most? What are the challenges you face while creating, managing and publishing content?
Tell us in the Adobe Tech Comm Survey 2017-2018 and get a chance to win amazing prizes! More info in this blog post.
Technical documentation is of increasing importance for the customer journey that companies offer their clients and prospects. The XML Documentation Add-on for Adobe Experience Manager is the solution for organizations breaking down the barriers between technical and marketing content. The importance of structured content is growing. As a result, the task of structured content authoring […]
Just a few days ago we released Update 2 for Adobe RoboHelp 2017. In this second update since the launch of RoboHelp 2017 on January 31, we have incorporated a number of enhancements and ironed out a lot of smaller glitches. I would like to extend big thanks to all those who’ve contributed by reporting issues and […]