Hold the phone! Recent study shows familiar collaboration tools still widely used
What is the number one technology in use today for collaboration by employees in companies across the United States and Europe? According to a recently published study by Forrester Consulting, it is the telephone*. A close joint second are face-to-face meetings and email. Hang on! What about things like wikis and blogs? Sorry, Web 2.0 fans: their usage for collaboration within the enterprise is still relatively low, but will grow.