July 31, 2010
Versions of the Video Copilot Optical Flares plug-in before v1.2.129 cause After Effects CS5 on Mac OSX v10.5.x to crash on quit.
Solution: Install the update to Optical Flares so that you’re using version 1.2.129 or later.
I’ll take this opportunity to remind everyone about the best ways to report bugs, feature requests, crash information, and other feedback.
July 28, 2010
I have detailed posts about these new resources for After Effects and Premiere Pro, but I thought that I should let folks know that there are also some new resources out in several languages for other Creative Suite applications, too.
Help & Support (English)
Getting Started (English)
Erste Schritte (Deutsch)
Hilfe und Support (Deutsch)
Prise en main (Français)
Aide et Support (Français)
[See the related post for Premiere Pro.]
We’ve just published some new pages with getting-started resources, Help documents, and additional community resources in several languages.
English
In English, the best place to start for a guided tour for beginners is “Getting started with After Effects (CS4 or CS5)”.
Here’s a list of additional resources:
More information on how to find information about After Effects is here: “How to search for After Effects CS5 tutorials, Help, and more”
Deutsch
Die folgenden Übungen und Lernressourcen, die von Adobe und Experten der Community vorbereitet wurden, bieten Anfängern und erfahrenen Anwendern einen Überblick über After Effects.
Français
Ces didacticiels et ressources de formation proposés par Adobe et des experts de la communauté donnent aux utilisateurs néophytes et chevronnés un bon aperçu d’After Effects.
日本語
アドビとコミュニティエキスパートによるこれらのチュートリアルと学習リソースでは、初心者も上級レベルのユーザーも After Effects CS5の概要を確認できます。
Español
Italiano
July 13, 2010
I just updated the following Help documents:
Now would be a good time to grab a fresh copy of the PDF version, which you can do from the top of any page of the HTML versions linked to above.
I incorporated information and corrections from several hundred comments. We really appreciate it when you add comments to the pages of Help on the Web to give some additional information, links to tutorials, corrections, et cetera. (One thing that comments on the Help pages aren’t good for is questions that are better suited for the user-to-user forums.)
By the way, this was my last act as documentation lead for After Effects (which I have been for several years), Adobe Media Encoder (which I have been for several months), and Premiere Pro (which I have been for a few weeks).
I’m now in Adobe Technical Support, focusing on providing online technical support for these same applications. So, you’ll see plenty of me if you spend any time on our forums. Now more than ever I will be trying to help y’all solve problems with using these applications and trying to make sure that your feedback gets to the right place. With that in mind, please read this post about how to send feedback and communicate with us. We really want to help, and we really want your feedback, but it’s crucial that it come through the right channels so that the right people can see it.