Document based challenges dents bottom line by as much as €11,700 annually per employee

The @AdobeUK Team

October 16, 2012

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Digital technology has disrupted every industry and geography, revolutionising how office workers today create, produce and manage their work. As more and more employees work remotely and teams span the globe it can often lead to a feeling that all of their time is spent searching, editing and collaborating on documents, rather than their actual day jobs. At the same time IT departments are having to integrate and manage the many different platforms, devices and services workers are demanding, all while protecting sensitive corporate IP and personal information.

While these struggles are well-recognised, we wanted to try and actually quantify their impact on organisations.  It was with this in mind that we partnered with IDC to build a better understanding of office and IT workers’ needs and challenges in the modern day workplace and the financial impact this has on organisations in terms of bottom line. 

The results were surprising: we all know time is being wasted, but the cost of that wasted time reaches an eye-watering, €11,700 per information worker annually! This was calculated by looking at things like the challenges related to personal productivity – such as searching for, but not finding, documents; inefficiencies in collaboration between individuals and companies, and barriers to working on new platforms such as mobile and tablet.

For businesses, the key to closing the gap is to recognise that it is a set of compounding issues: lots of little things that add up to a big impact on employee productivity, and ultimately, the bottom line. The features that we’ve introduced in Acrobat XI – shipping today – equip office workers and IT departments with document collaboration tools that not only increase efficiency through the document creation, management and distribution process, and protect sensitive information, even when documents travel outside of the document management system and corporate firewall. 

Our infographic below highlights some of the other findings from IDC’s whitepaper, and below that you can check out an overview of the all the new features of Acrobat XI to see how it’ll allow you to work smarter, not harder.  


Adobe Acrobat XI, new and improved features include:

  • Edit PDF files, modify paragraphs, images, and objects by simply clicking and dragging using the new, intuitive Edit Text and Images tool. Arrange and visually merge select content and multiple documents into one organised PDF file, while retaining source file integrity.
  • Improved protection of all PDF files created from Microsoft PowerPoint, Word, and Excel to help prevent copying, editing, or printing without permission.
  • Speed up document and web contract approvals (from weeks to hours) with electronic signatures using the integrated Adobe EchoSign electronic signature service. Simplify forms creation, distribution and results analysis using the included Adobe FormsCentral desktop app.
  • Work with PDF files across tablets and smartphones in touch-friendly Adobe Reader to annotate and add comments, as well as fill in, sign and save forms.
  • Save PDF documents as PowerPoint, Word or Excel files or reuse parts of or entire PDF files as Microsoft Office documents and web pages without retyping or need to reformat.

The new and improved IT features and functionality now enable IT professionals to:

  • Standardise on an easy to use, full-featured, consistent and trusted PDF Reader now with full support for iPads and Android tablets.
  • Integrate Adobe Acrobat XI seamlessly with Microsoft Office and Microsoft SharePoint, enabling users to do more with PDF in an Office or SharePoint environment.
  • Streamline deployment and maintenance with free Adobe tools to aid configuration and installation, as well as enhanced support for Microsoft SCCM/SCUP and Apple Remote Desktop.
  • Help mitigate risk and protect systems and data with industry-leading security technology, in addition to the Adobe PDF Whitelist Framework, allowing selective enablement of JavaScript for both Windows and Mac OS.
  • Easily deliver multi-step PDF file preparation and security measures using the Action Wizard to help ensure organisational consistency.

Making document management work

The @AdobeUK Team

July 24, 2012

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Why the legal industry must embrace technology to improve productivity and increase security

Article by Anke Schnedler, marketing manager, Adobe Systems






In a fast-paced industry with a huge digital output and major security implications, the need for a robust document management system is not just important, it’s critical. For busy law professionals the ability to easily access, share and work on documents is par for the course: when it works, no one notices, but when it goes wrong, all eyes fall on the IT manager.

As we all know, solicitors, lawyers and barristers have always spent a serious amount of time assembling cases, filling in forms, and compiling letters, briefs and presentations. They then need to exchange these documents with clients, outside counsel and the courts and need a trusted method to control access to, and limit distribution of, confidential information.

As courts implement new electronic filing systems, IT departments need to support staff by equipping them with document collaboration tools that not only increase efficiency through the review and repagination process, but enable them to protect sensitive information, even when documents travel outside of the document management system and corporate firewall. Also key is the ability to have searchable solutions that archive and maintain an audit trail of emails and their attachments.

As a result, many firms are looking at their current document management solutions and cost effectively standardising them across their business. Herbert Smith LLP, a law firm headquartered in London which advises clients from its network of offices across Asia, Europe and the Middle East, is a great example of a firm that is boosting efficiencies, managing and protecting sensitive information and in turn offering an improved client service. Its aim was to revamp many of its administrative, document-based processes in order to drive efficiency across the organisation.

Using Adobe Acrobat, they were able to assemble case documents efficiently, redact sensitive information securely, improve collaboration across legal teams and complete forms electronically. In addition to reliably redacting sensitive content from case documents, the firm’s staff can now encrypt and password protect PDF files that are delivered to outside teams, helping better safeguard sensitive case details. Indeed, document controls and security rules ensure that only those with permission can access documents and control who opens, views, prints, copies, and modifies files – both inside and outside the firewall.

For further information on how Adobe is helping Herbert Smith LLP prepare, protect, and deliver professional communications in PDF click here.

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